Mar 15, 2017
Steven Dahl recommends
American Pacific Mortgage Mountlake Terrace
Director of Operations
Cheryl helped my wife and I buy our first home back in 2014. We were a new family with a two year old and definitely new the home buying scene. Going from renting to owning was a major goal of ours, but we needed somebody to handhold us.
Throughout the mortgage process Cheryl would help us understand not only what we were signing, but also why. She took the time to answer the questions I'm sure she has heard a thousand times before and broke down complex concepts into terms we could understand.
We also refinanced with Cheryl in 2016 down to a 15-year mortgage fro the original 30. She contacted us to let us know of the option, which we probably wouldn't have thought of on our own. Or at least not an option that was available to us. We were able to get rid of our PMI, lower our interest rate, and get on track to pay off our mortgage quicker in one fell swoop.
I can only speak as a first-time buyer, but I found Cheryl to be the exact type of loan adviser to really put our minds at ease throughout the whole process.