Dec 26, 2014
richard howard
Either knew little or misled us. See below.
Either knew little or misled us. See below.
Misled us often for the purpose of pushing deal through. See below.
Her tactic in resolving issues was to tell us what she thought we wanted to hear to make the problem go away.
The first property that she showed us, it was obvious that either she had no market value knowledge of the property, did no research before showing the property, or simply misled us and told us that the price was fair to encourage us to make an offer (we had done our research prior to the showing and knew her information was inaccurate). We had additional properties that we wanted to see but she did not call us back. Regarding the property that we ultimately purchased, when it came to discussing the selling price, she again either knew little about the market value, or misled us to push the sale through. She also told us that only one property had sold in the neighborhood in the past year, but our research showed five properties. When negotiating through the house inspection repairs, she misled us and said she had sent pictures to contractors to obtain quotes, but we later discovered that she had not. While we felt that ultimately we got a fair deal, it was only because we advocated for ourselves and did our own research, and had our own knowledge due to past experience buying and selling homes. (Between the two of us, we have experienced 15 home purchases in the past 25 years.) Also disappointing was the fact that we never received a thank you note, card, phone call, gift, or any acknowledgement that we put $9,000 in her pocket in commission. The happiest day of this whole process was the date that we closed, knowing that we would never have to deal with her again. We are currently looking at additional income property, but Cindy Baker and Berkshire Hathaway will not be getting our business. We have never had such a disappointing experience.