Sep 5, 2017
Chief Research Officer
From start to finish, Mercedes is the ultimate professional. She understood our preferences, researched homes in advance to optimize our time viewing homes together, advised us which properties were likely to disappoint and which homes were on target. Purchasing a home from out of state has its challenges, and Mercedes was patient as she guided us through the processes and laws of North Carolina (very different from the state in which we live now), and negotiated fiercely on our behalf in reducing the sales price and inducing the owner to fix issues that surfaced in the Home Inspection Report. I cannot recommend her enough for all the "extras" she did for us, and only wished she were licensed in our current state so that she could handle the sale of our present home when we are ready to retire. Bottom-line: Mercedes made a stressful process (who wants to part with hundreds of thousands of dollars these days?) streamlined, and always with a sense of humor, pragmatism, and keen business acumen.