Aug 6, 2018
Susan is everything we hoped for in real estate agent, and much more. As out-of-town buyers we especially appreciated that Susan is highly professional, exceptionally easy to reach, responsive, proactive, and very well-connected in the Durham community, including inspection, contractors and craft specialists. We were "out of town" purchasers. We talked with Susan by phone and e-mail, and made an exploratory trip to Durham. She gave us a tour of the area and a few houses she thought we might like, and we found the perfect house on this "exploratory" trip. Then, while we lived 1200 miles and a time zone away, she shepherded us from offer through closing - and represented us in dealing with jobs like inspections and estimates that we couldn't manage at a distance. And as closing approached and we began planning renovations, Susan was a font of helpful advice and contacts. Every recommended contractor has done great work at a fair price. She made buying a house from a distance as easy as it could be. We recommend her highly. If we ever sell our house and/or buy another, she will be our agent.