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Shelly McMillen

Escrow Officer Chicago Title Albany
I joined Chicago Title Albany in 2012. I have been in the title industry for more than ten years working on all aspects of transactions. I am very well versed in the real estate transfer process having been involved in on all sides of the process. An experience I enjoy especially as an Escrow Officer. In my spare time, I enjoy skiing and playing Texas Hold’em.
May 23, 2023
Excellent customer service, made everything super easy
Aug 3, 2020
Shelly McMillan has handled this most recent as well as other transactions, seamlessly!
Jul 15, 2020
Shelly is always helpful, responsive and friendly!
Oct 8, 2019
Dean & team are my go to title professionals, I never hesitate to use them for all my title services, Thank you Shelly, Tina & Shelby.
May 13, 2019
I've worked with CTT for many. many years. Rapunzel Martinez and her group are just fabulous. Give them all a raise.
Apr 25, 2019
Escrow Officer, Shelly McMillan, handled my buyer's escrow professionally and seamlessly. I would highly recommend her and I plan on using her in future transactions. Amy Kurzer Real Estate Broker
Mar 26, 2019
Shelly has a warm and upbeat personality. She responded to my questions and concerns promptly.
Dec 13, 2018
Shelly is professional, patient and kind. She is a pleasure to work with.
Dec 12, 2018
Shelly McMillen and VJ Jurs made my transaction possible. Their help was crucial. I am so thankful. Shelly and VJ are very professional, pleasant, and most importantly caring officers. Thank you!!!!
Nov 29, 2018
Dean & team are the best. Ask & you shall receive!
Sep 1, 2018
While Shelly did a great job, it was my first with her--a bit premature for writing recommendations.
Aug 29, 2018
Shelly McMillen and her team were fantastic! We had unforeseen timing issues receiving documents putting our close in jeopardy. Shelly and her team went above and beyond to rush prepare necessary documents and do an early morning signing to get it closed on time. I was very pleased with the level of service and professionalism from Shelly. Very pleasant and responsive which made all the difference in a stressful situation. Highly recommended!
Aug 18, 2018
Shelly was very helpful, responsive, and kind. I really appreciate you making the best out of the this transaction.
Jun 30, 2018
Shelly McMillen has replaced Eden Toothman and is providing the same great service.
Jun 27, 2018
Shelley McMillen and Debbie Neylan went above and beyond the call of duty. Their extensive knowledge and persistence was clear every step of the way. Timely communication and always reliable followup. Certainly hope to work with them again!
Jan 9, 2017
Property Owner
My sister and I had to figure out how to issue the deed to a couple who have been making payments on a real estate contract then recently decided to pay off the balance. We inherited the property from our father. Even though it wasn't a traditional escrow situation, Shelly McMillen guided us to a cost-effective solution even though it meant calling around to find the appropriate person in Chicago Title then calling and emailing me back. Her helpfulness is a credit to Chicago Title and will be remembered.
Jun 2, 2015
CEO& Vice President & Property Owners
Thank you Shelli. You handled our business in a professional and businesslike manner. I would look for you again in conducting business in the future. I am absolutely impressed. Thank you.

My Associations

Chicago Title Albany - Team Members