Charissa Cooley

Escrow Officer, MBA Chicago Title Lloyd Center
My name is Charissa and I am a 20 year veteran to the escrow industry. I left briefly to finish graduate school and acquire my MBA in Sustainable Studies from the University of Portland. I have a passion for sustainable business practices and am dedicated to minimizing our negative impact. I work for Chicago Title Company, a Certified Green organization that believes in incorporating sustainability in our daily business practices. My office is conveniently located in the Liberty Center building near Lloyd Center and I am experienced with handling Residential as well as Commercial purchases and refinances. I enjoy using the knowledge I have gained to help others.
Apr 8, 2019
Home owner
Charrssa did a get job. There where a number of stressors reguarding the Trust our homw was in, title, and inconsistencies in records of morgage payment. Charissa was always calm and made me feel like it was not problem and she would take care of it. And she did! I know there must have been a lot of behind the sceens work to get it all sorted, she never said a word, she just made it happen. Such a relief when I had so much else to deal with.
Apr 4, 2019
Charissa was wonderful! She was so kind and helpful in closing on the house purchase - I was a first time home buyer and clueless, and I also needed a notary in very rural area of an entirely different state. She was kind, accessible, helpful, and answered questions clearly. I feel so lucky that Charissa was my escrow officer - she made everything smooth and clear and easy! Thank you Charissa!!
Mar 19, 2019
Very helpful, detailed, and on top of the transaction.
Mar 11, 2019
Charissa helped us close on the purchase of a condominium. Before this we had not bought a condominium which is a more complicated purchase than a single family home. Charissa guided us through the volumes of paperwork, explaining each piece clearly and patiently. She was very well organized and gave us plenty of time to ask questions. Because of her help we left knowing what our current and future responsibilities are regarding the homeowners association which is very important in a condominium community. Charissa was easy to work with and we appreciate her knowledge and guidance.
Feb 27, 2019
I can not recommend Charissa enough ... for me she was very accommodating and reassuring in a situation where timelines were extremely tight and nothing seemed certain. Her efforts were instrumentals in making sure our closing was successful and on time. She went above and beyond in her communication with all parties to allow that success. In addition, her follow-ups after the signing were also above and beyond and equally very impressive. Expect an A+++ experience with Charissa.
Feb 22, 2019
Charissa was extremely professional and communicative throughout our entire transaction. My buyers were located out of town and Charissa coordinated a remote signing. She was quick to respond whenever there were questions and she and her team took care of all the details. I enjoyed working with her!
Feb 12, 2019
Hospitality Consultant
So, cut to the chase. Charissa was as good as it gets! Professional, efficient, so well organized and a really nice person. She kept us abreast at every stage (which was a challenge as this was an out of state move with a long close and a ton of moving parts). We felt completely assured that everything would be done correctly. Brava - highly recommend.
Feb 4, 2019
Charissa was great! Very knowledgeable and personable, and on top of everything! Very much appreciated her expertise and guidance.
Nov 17, 2018
Animal Massage Therapist
Charissa and her team were extremely professional and helpful in the sale of my father's estate. This sale ended up having some obstacles thrown at us from outside situations, and Charissa handled every problem without missing a beat. She and her team made a difficult (for me) process such an easy task to manage, and I would highly recommend her for any title and escrow need.
Sep 18, 2018
Property Owner
It was a pleasure working with Charissa on our house closing. She is efficient, knowledgeable and a great communicator. She answered all of our questions, no matter how basic, and made the closing process fun! Highly recommended.
Sep 18, 2018
Charissa was very accessible,knowledgeable and efficient.She responded promptly to my or e-mails.Answered any & all questions I might have had.She reviewed and explained in detail any documents/statements I had to sign; kept me posted on the progress of every step of the escrow/closing process.To top it all ,she was very pleasant and fun to work with.I recommend her without any reservations and would use her services myself,if I should ever need.
Sep 11, 2018
General contractor
We have done several transactions in Portland over the past few years. There is only one person I trust to handle our transactions. Thanks Charissa you are a total pro
Sep 10, 2018
Chief Unicorn Acquisition Officer
Charissa is a PRO. She can juggle many balls! Different time zones, different personalities & different currencies and remain calm and keep you calm at the same time. Highly Recommend
Aug 9, 2018
House Seller
Charissa made the sale of my home easy and issue free. She was very response and on time with her work. It was wonderful to work with her.
Aug 9, 2018
Vice President, Customer Success and Advocacy
Charissa was an absolute joy to work with. She was amazingly patient and kind through all our questions and the anxiety that one goes through in purchasing a home during a stressful market. She was incredibly knowledgable and kind from start to finish and made me and my wife feel she was genuinely excited for us actually personally calling several times to update us on the day of close. Thank you Charissa!
Aug 2, 2018
Software Engineer
Charissa was very helpful, making the process very smooth and easy
Aug 1, 2018
Charissa always seemed be available and super responsive. It was a joy to work with someone who was so friendly and so professional. Someone there knows how to hire the right people. She gets an A+
Jul 20, 2018
Real Estate Broker
Charissa did an exceptional job with my transaction! She is a joy to work with!
Jul 11, 2018
She was very professional and did a wonderful job for us.
Jun 13, 2018
Charissa was wonderful to work with! She explained everything clearly, she was very personable, and always willing to answer questions throughout the process. Thanks for the great experience!
Jun 11, 2018
Writer & Digital Media Specialist
As a first-time home buyers, the title process could have easily felt overwhelming. Charissa did an exceptional job at keeping us informed during each step of the process, and made herself readily available when we had questions. Her friendly approach and expertise made for a great overall experience, and I would highly recommend her services!
Jun 11, 2018
Real Estate Agent
Charissa and her team were helpful and fast and getting back to me. They made the transaction smooth. I would be thrilled to work with them again.
Jun 9, 2018
Senior Developer
Charissa made it trivial to get through the escrow process, booking and then cancelling and then rebooking couriers based on my shifting understanding of the resources I had available, all in the same day! Quick, professional, and effective.
Jun 8, 2018
Charissa was great to work with. She answered any questions we had promptly which made the entire process very efficient. I would recommend Charissa to anyone! Thanks Chicago Title Team.
Jun 7, 2018
Charissa Cooley was very accommodating when we were at the signing and my buyer's lender was needing further bank documentation. We had to have the info faxed (Who uses this? Banks do! ) and luckily she had one for the bank to send to. She scanned and faxed info to the lender/ everything went fine. Thanks to her efforts we did not have to extend closing, preventing many nervous breakdowns. She was great at tracking down invoices and broker demands and being a great hub to many spokes!

My Associations

Chicago Title Lloyd Center - Team Members