Charissa Cooley

Escrow Officer, MBA Chicago Title Lloyd Center
My name is Charissa and I am a 20 year veteran to the escrow industry. I left briefly to finish graduate school and acquire my MBA in Sustainable Studies from the University of Portland. I have a passion for sustainable business practices and am dedicated to minimizing our negative impact. I work for Chicago Title Company, a Certified Green organization that believes in incorporating sustainability in our daily business practices. My office is conveniently located in the Liberty Center building near Lloyd Center and I am experienced with handling Residential as well as Commercial purchases and refinances. I enjoy using the knowledge I have gained to help others.
Jul 10, 2019
Charissa does great work. Extremely helpful, friendly and always available to answer questions and provide insight. I appreciate her expertise and would recommend her highly
Jul 9, 2019
Chief Development Officer
We have worked with Charissa a couple times now and she has been absolutely fantastic to work with - efficient - fast - and accurate. We will definitely be working with her again!
Jun 17, 2019
Charissa was, hands-down, the most pleasant, on-point, responsive person throughout my entire mortgage refi experience. She was quick to respond to every question and concern that I had during the entire process. I would recommend working with her. She is great!
Jun 11, 2019
Charissa Cooley was professional and helpful thru out my selling process
I would recommend Charissa to my friends and family who are looking for a title company
Thank you Jackie Carey
May 31, 2019
Charissa was amazing! I highly recommend her. She was thorough and explained everything in laymen’s terms. Her response time was very fast and she was happy to answer all our questions. I would work with her again in a heartbeat!
May 31, 2019
Charissa was great, made the process as smooth and painless as possible. Very clear and effective communicator. It must be hard to explain all the nuances of property law and homeownership policy to newbies (first time buyers) like myself and my wife. She was happy to break it all down for us in layman’s terms so we could understand, and it didn’t take too long either. She also had a great attitude and good sense of humor, which helped turn a stressful transaction into a fun and happy occasion.

May 28, 2019
Charissa was extremely helpful and knowledgeable, as she walked us through all of the paperwork in a way that was easy to understand. Closing was a simple, painless process. Her professionalism is much appreciated!
Apr 8, 2019
Home owner
Charrssa did a get job. There where a number of stressors reguarding the Trust our homw was in, title, and inconsistencies in records of morgage payment. Charissa was always calm and made me feel like it was not problem and she would take care of it. And she did! I know there must have been a lot of behind the sceens work to get it all sorted, she never said a word, she just made it happen. Such a relief when I had so much else to deal with.
Apr 4, 2019
Charissa was wonderful! She was so kind and helpful in closing on the house purchase - I was a first time home buyer and clueless, and I also needed a notary in very rural area of an entirely different state. She was kind, accessible, helpful, and answered questions clearly. I feel so lucky that Charissa was my escrow officer - she made everything smooth and clear and easy! Thank you Charissa!!
Mar 19, 2019
Very helpful, detailed, and on top of the transaction.
Mar 11, 2019
Charissa helped us close on the purchase of a condominium. Before this we had not bought a condominium which is a more complicated purchase than a single family home. Charissa guided us through the volumes of paperwork, explaining each piece clearly and patiently. She was very well organized and gave us plenty of time to ask questions. Because of her help we left knowing what our current and future responsibilities are regarding the homeowners association which is very important in a condominium community. Charissa was easy to work with and we appreciate her knowledge and guidance.
Feb 27, 2019
I can not recommend Charissa enough ... for me she was very accommodating and reassuring in a situation where timelines were extremely tight and nothing seemed certain. Her efforts were instrumentals in making sure our closing was successful and on time. She went above and beyond in her communication with all parties to allow that success. In addition, her follow-ups after the signing were also above and beyond and equally very impressive. Expect an A+++ experience with Charissa.
Feb 22, 2019
Charissa was extremely professional and communicative throughout our entire transaction. My buyers were located out of town and Charissa coordinated a remote signing. She was quick to respond whenever there were questions and she and her team took care of all the details. I enjoyed working with her!
Feb 12, 2019
Hospitality Consultant
So, cut to the chase. Charissa was as good as it gets! Professional, efficient, so well organized and a really nice person. She kept us abreast at every stage (which was a challenge as this was an out of state move with a long close and a ton of moving parts). We felt completely assured that everything would be done correctly. Brava - highly recommend.
Feb 4, 2019
Charissa was great! Very knowledgeable and personable, and on top of everything! Very much appreciated her expertise and guidance.
Nov 17, 2018
Animal Massage Therapist
Charissa and her team were extremely professional and helpful in the sale of my father's estate. This sale ended up having some obstacles thrown at us from outside situations, and Charissa handled every problem without missing a beat. She and her team made a difficult (for me) process such an easy task to manage, and I would highly recommend her for any title and escrow need.
Sep 18, 2018
Property Owner
It was a pleasure working with Charissa on our house closing. She is efficient, knowledgeable and a great communicator. She answered all of our questions, no matter how basic, and made the closing process fun! Highly recommended.
Sep 18, 2018
Charissa was very accessible,knowledgeable and efficient.She responded promptly to my or e-mails.Answered any & all questions I might have had.She reviewed and explained in detail any documents/statements I had to sign; kept me posted on the progress of every step of the escrow/closing process.To top it all ,she was very pleasant and fun to work with.I recommend her without any reservations and would use her services myself,if I should ever need.
Sep 11, 2018
General contractor
We have done several transactions in Portland over the past few years. There is only one person I trust to handle our transactions. Thanks Charissa you are a total pro
Sep 10, 2018
Chief Unicorn Acquisition Officer
Charissa is a PRO. She can juggle many balls! Different time zones, different personalities & different currencies and remain calm and keep you calm at the same time. Highly Recommend
Aug 9, 2018
House Seller
Charissa made the sale of my home easy and issue free. She was very response and on time with her work. It was wonderful to work with her.
Aug 9, 2018
Vice President, Customer Success and Advocacy
Charissa was an absolute joy to work with. She was amazingly patient and kind through all our questions and the anxiety that one goes through in purchasing a home during a stressful market. She was incredibly knowledgable and kind from start to finish and made me and my wife feel she was genuinely excited for us actually personally calling several times to update us on the day of close. Thank you Charissa!
Aug 2, 2018
Software Engineer
Charissa was very helpful, making the process very smooth and easy
Aug 1, 2018
Charissa always seemed be available and super responsive. It was a joy to work with someone who was so friendly and so professional. Someone there knows how to hire the right people. She gets an A+
Jul 20, 2018
Real Estate Broker
Charissa did an exceptional job with my transaction! She is a joy to work with!

My Associations

Chicago Title Lloyd Center - Team Members