Charissa Cooley

Escrow Officer, MBA Chicago Title Lloyd Center
My name is Charissa and I am a 16 year veteran to the escrow industry. I left briefly to finish graduate school and acquire my MBA in Sustainable Studies from the University of Portland. I have a passion for sustainable business practices and am dedicated to minimizing our negative impact. I work for Chicago Title Company, a Certified Green organization that believes in incorporating sustainability in our daily business practices. My office is conveniently located in the Liberty Center building near Lloyd Center and I am experienced with handling Residential as well as Commercial purchases and refinances. I enjoy using the knowledge I have gained to help others.
Nov 17, 2018
Animal Massage Therapist
Charissa and her team were extremely professional and helpful in the sale of my father's estate. This sale ended up having some obstacles thrown at us from outside situations, and Charissa handled every problem without missing a beat. She and her team made a difficult (for me) process such an easy task to manage, and I would highly recommend her for any title and escrow need.
Sep 18, 2018
Property Owner
It was a pleasure working with Charissa on our house closing. She is efficient, knowledgeable and a great communicator. She answered all of our questions, no matter how basic, and made the closing process fun! Highly recommended.
Sep 18, 2018
Charissa was very accessible,knowledgeable and efficient.She responded promptly to my or e-mails.Answered any & all questions I might have had.She reviewed and explained in detail any documents/statements I had to sign; kept me posted on the progress of every step of the escrow/closing process.To top it all ,she was very pleasant and fun to work with.I recommend her without any reservations and would use her services myself,if I should ever need.
Sep 11, 2018
General contractor
We have done several transactions in Portland over the past few years. There is only one person I trust to handle our transactions. Thanks Charissa you are a total pro
Sep 10, 2018
Chief Unicorn Acquisition Officer
Charissa is a PRO. She can juggle many balls! Different time zones, different personalities & different currencies and remain calm and keep you calm at the same time. Highly Recommend
Aug 9, 2018
House Seller
Charissa made the sale of my home easy and issue free. She was very response and on time with her work. It was wonderful to work with her.
Aug 9, 2018
Vice President, Customer Success and Advocacy
Charissa was an absolute joy to work with. She was amazingly patient and kind through all our questions and the anxiety that one goes through in purchasing a home during a stressful market. She was incredibly knowledgable and kind from start to finish and made me and my wife feel she was genuinely excited for us actually personally calling several times to update us on the day of close. Thank you Charissa!
Aug 2, 2018
Software Engineer
Charissa was very helpful, making the process very smooth and easy
Aug 1, 2018
Charissa always seemed be available and super responsive. It was a joy to work with someone who was so friendly and so professional. Someone there knows how to hire the right people. She gets an A+
Jul 20, 2018
Real Estate Broker
Charissa did an exceptional job with my transaction! She is a joy to work with!
Jul 11, 2018
She was very professional and did a wonderful job for us.
Jun 13, 2018
Charissa was wonderful to work with! She explained everything clearly, she was very personable, and always willing to answer questions throughout the process. Thanks for the great experience!
Jun 11, 2018
Writer & Digital Media Specialist
As a first-time home buyers, the title process could have easily felt overwhelming. Charissa did an exceptional job at keeping us informed during each step of the process, and made herself readily available when we had questions. Her friendly approach and expertise made for a great overall experience, and I would highly recommend her services!
Jun 11, 2018
Real Estate Agent
Charissa and her team were helpful and fast and getting back to me. They made the transaction smooth. I would be thrilled to work with them again.
Jun 9, 2018
Senior Developer
Charissa made it trivial to get through the escrow process, booking and then cancelling and then rebooking couriers based on my shifting understanding of the resources I had available, all in the same day! Quick, professional, and effective.
Jun 8, 2018
Charissa was great to work with. She answered any questions we had promptly which made the entire process very efficient. I would recommend Charissa to anyone! Thanks Chicago Title Team.
Jun 7, 2018
Charissa Cooley was very accommodating when we were at the signing and my buyer's lender was needing further bank documentation. We had to have the info faxed (Who uses this? Banks do! ) and luckily she had one for the bank to send to. She scanned and faxed info to the lender/ everything went fine. Thanks to her efforts we did not have to extend closing, preventing many nervous breakdowns. She was great at tracking down invoices and broker demands and being a great hub to many spokes!
May 28, 2018
Charissa was extremely knowledgeable about the closing docs and process. She was patient and friendly with my first time buyer clients.
May 25, 2018
Financial Advisor
Charissa did a great job she was so easy to work with and was on top of everything.
May 25, 2018
Charissa was excellent many ways during our escrow process. Communication was excellent and very quick to respond. Would highly recommend. Thank you
May 24, 2018
Charissa did an excellent job in coordinating the closing of a sale for us recently. We had several co-owners who live out of state and she efficiently facilitated communication with them and their eventual signing of documents. We appreciated her regular communication and prompt reponses to our inquiries. At closing she explained each document to our satisfaction. Charissa has the admirable combination of a friendly personality and a high level of competence. I am happy to recommend her for your real estate transaction needs.
May 24, 2018
I was very pleased with Charissa's professionalism, easygoing manner and efficiency. These transactions are infrequent for most people, and clear explanations make a lot of difference. Thanks!
May 14, 2018
Charissa was very helpful in preparing and filling all of out closing documents. She has a strong understanding of the materials, was very organized, professional, and helpful answering our questions.
May 11, 2018
Associate Professor
Do you understand your title documents? Well, Charissa Cooley can explain each form, reference the text (reading upside down), and notarize simultaneously. She can also answer questions in plain language. We highly recommend her for your title / escrow needs!
May 1, 2018
It was a pleasure having Charissa Cooley as my Escrow Officer! She answered any questions I had during my closing process. If I did not immediately get a hold of her, she responded in a timely manner. Very professional and great customer service! Highly recommended from me!!

My Associations

Chicago Title Lloyd Center - Team Members