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Joanne Lam

Escrow Officer Chicago Title Oakland Broadway
Joanne has been in the escrow industry for over 10 years, and is well known as Christina Ly's 'right-hand man' in the office.

Joanne's motto is going above and beyond the call of duty in providing service to her clients, and is dedicated to delivering excellence. Open communication, responsiveness, patience and organizational skills are the keys to Joanne's success during the escrow process.

Joanne is also fluent in Cantonese, and enjoys explaining the escrow process in her native tongue. Call her today and enjoy your next transaction by working with Joanne!
Oct 19, 2018
I found Joanne to be extremely professional, knowledgable and approachable. She exemplifies exceptional customer service by going the extra mile.
Mar 25, 2015
Joanne is always there and with quick turn around.
Jan 29, 2015
HMC with Wells
not 100% but 200% satisfaction with Joanne. the service level is awesome . ...Thankssss Joann
Dec 19, 2014
Repeat customer
Joanne Lam is just top notch, par excellence, number one in her service.
In the past I always let my loan broker pick whatever title company he preferred until a few years ago, an escrow officer at another title company royally offended me. Her work was messy and her attitude stunk. Hence after, we switched to Chicago Title & we were lucky to have had Joanne our escrow officer. She is extremely knowledgeable, professional and efficient. And she doesn't mind going that extra mile in spite of her very full schedule. Joanne Lam is the best!
Oct 17, 2014
Property Buyer, Oakland
Joanne Lam is an excellent representative of Chicago Title. You should be proud of her performance. She really knows how to deliver quality customer service.

I must commend her for the prompt and efficient service I received from her when I was tring to resolve a problem with unpaid back property taxes.
Although she had not been working on my problem personally, she made it her business to research it and resolve it within a couple of days. I am very grateful for what she did because I am in the process of refinancing my condo and a record of unpaid taxes could have delayed my loan.

Kudos to Joanne
I
Oct 16, 2014
Broker, Capital Financial Realty
Through out the entire transaction process for 1190 Walpert in Hayward, Joanne has been on top of everything that needed to be done. She was easy to communicate with and got back to me in a timely fashion when she had to ask questions of others. I appreciate her professionalism and integrity and ethics. And I will look forward to doing business again with her.
Oct 1, 2014
Joanne very friendly & professional, she was stay late to catch the boat to close escrow on time.
Any escrow as need she will be my first choice.
Sep 9, 2014
I've experienced many capable escrow officers in 30 years in the business. None beats the knowledge, efficiency and pleasant personality of Joanne Lam, Chicago Title, 825 Broadway, Oakland. 510-893-8871,. Give her a call. You'll like the service you receive. Tom Mitchell. Residential rental-property buyer.
Jul 3, 2014
President Griffin Real Estate Management


Just wanted to say that Lien made this transaction much easier by her professional, friendly and helpful attitude. I have been involve in selling thousands of new homes and purchasing large tracts of land, but always had a staff and managers who handled the details. This was one of the first times I actually had to do it myself. I was the worst kind of client, I knew enough to be dangerous!. Lien was so helpful and always accessible, it seemed like 24/7! Just thought bad jobs always gets complaints but no one ever takes the time to point out a great job. Well Lien did a great job!

Thank you again and I will recommend Chicago and Lien if the opportunity arises.
Jun 12, 2014
Closer and a lender
I want to thank Joanne for a very quick response to an unusual request (wire receipt timestamp) - making my job much easier.
Mar 16, 2014
After 4 escrows with Joanne Lam, 825 Broadway, Oakland, in less than a year she gets my vote as the most pleasant and efficient escrow officer of the year. She makes Chicago Title a component of a real estate transaction that you want to work with. Very professional. Very pleasant. In her absence, her associate Anna Tsuji, fills the same prescription.

Thanks Joanne and Anna. Tom Mitchell
Jan 9, 2014
Frequent escrow user.
Where I think Joanne Lam is extraordinary is in situations with adverse emotions that could easily skew an escrow or transaction. She just skates through the problems cleasrly identifying what needs to be done, how, when and by whom moving toward resolution of problems and completing the transaction. She really is a delight to work with. Thanks Joanne. Tom Mitchell
Apr 3, 2012
Joanne Lam is the best escrow officer we've ever used. She is knowledgeable, professional and very efficient. What impressed us the most is her willingness to go that extra mile to make sure that her clients' needs were met. Thank you for a job well done!

Chicago Title Oakland Broadway - Team Members