Charissa Cooley

Escrow Officer, MBA Chicago Title Portland
My name is Charissa and I am a 16 year veteran to the escrow industry. I left briefly to finish graduate school and acquire my MBA in Sustainable Studies from the University of Portland. I have a passion for sustainable business practices and am dedicated to minimizing our negative impact. I work for Chicago Title Company, a Certified Green organization that believes in incorporating sustainability in our daily business practices. My office is conveniently located in the Liberty Center building near Lloyd Center and I am experienced with handling Residential as well as Commercial purchases and refinances. I enjoy using the knowledge I have gained to help others.


Mar 12, 2018
Charissa did a great job! Very professional, courteous and helpful! I’d request her services again if I had the opportunity.
Mar 9, 2018
Charisss was great to work with in the sale of our house. She was prompt with information, and was clear in what she could and couldn't advise us about. And in the areas where she could, she was informed and helpful. And she was very tolerant of my delays as I worked through tough questions about taxes and documents.
Mar 9, 2018
Charissa was excellent to work with as a seller and buyer. On the day of closing she gave us regular updates on both homes as we progressed through each stage which we had not experienced with our prior home purchase. Would gladly use her again
Mar 5, 2018
Oregon Licensed Broker
Charissa did a fantastic job. Incredible communication made this transaction feel like a dream. Thank you! Melinda
Mar 2, 2018
I recently had a very positive experience working with Charissa on the sale of our home. The unique thing about it was that it was located in Oregon and we were now living in Maine. I was wrongly under the impression that I would need to fly out to Oregon, hire an attorney to finalize the sale of the home. The selling agent informed me that they used the services of the Chicago Title Company and that there wasn't a need to go to Oregon or hire an attorney. When we received a bid the day we placed the house on the market I received an email the next day from Charissa with the set of steps we need to follow to complete all the transactions. She also arranged for a Notary to come to our new home in Maine to go over the final paperwork for our signatures.

During the process before the Notary arrived I had a few questions for Charissa. She answered them completely and made sure I was comfortable with the answers. I would highly recommend Charissa Cooley and the Chicago Title Company. It took only a month from when we received the bid to the close and everything went without a hitch in the process.
Feb 27, 2018
Transaction Coordinator
Great! Could always count on her to get me the info I needed
Feb 25, 2018
RE sales
Charrisa and her team were diligent, polite and had solid communication throughout the transaction. Thank you for your help, Charissa. I look forward to working with you again!

Feb 12, 2018
Charissa made the process so simple for me (the seller). I was able to do the entire process remotely as I travelled in three different states. Then, she make the final physical signing day as simple as possible. She kept on top of the lender and realtors in the final days of the closing, which was greatly appreciated. She was detail oriented and prompt! Thank you.
Feb 8, 2018
Stay at home mom
I live in Welches Oregon and instead of having to drive all the way to downtown Portland, Charissa directed me to a location in Sunnyside which is a lot closer to me. I have a special needs a three-year-old son who I had to bring with me and thankfully I had a friend along to help, but she made it really easy for me and I am extremely grateful to her and I recommend her to anybody.
Feb 8, 2018
Principal Broker; Oregon Realty Co.
It is rather inspiring to find someone in the real estate field that is both professional and serviceable. Clarissa was able to provide understandable advice on both simple and esoteric issues - and do it expeditiously with a cheerful demeanor. I highly recommend her.
Feb 8, 2018
Real Estate Broker
Charissa was a great communicator throughout the process, very positive and energetic, and went out of her way to make my client's signing appointment the most convenient possible. I would highly recommend working with her.
Jan 24, 2018
Resource Director
Charissa was great to work with! The sale of my current home was set to close the day prior to the close of the new home I was purchasing using the funds from my sale. When the buyer's lender dropped the ball leading to a same day close on both my sale and purchase, I was really nervous about everything going through as scheduled. Charissa was super communicative throughout the day, giving me up to the minute updates on where everything was at and got everything taken care of so I was able to close on both same day.
Jan 18, 2018
She is great. She is very detailed and responds promptly . I’m very pleased with the service she gave me and I had a good experience
Jan 18, 2018
I would like to recommend Charissa Cooley. She has been the escrow agent at Chicago Title for more than one purchase and sale of realestate property. She communicates extremely well through out the process with regular updates as you approach closing and goes through each document at closing so you know what you are signing. She went out of her way to solve issues that came up and make sure everything was in place for a smooth closing.
Dec 11, 2017
Home buyer
Charissa was friendly and professional and walked us through a mountain of paperwork with ease. Thank you!
Dec 6, 2017
Senior Manager
Charissa did a great job handling the sale of my condo. She made sure I understood the transactions and answered any questions that came up. I had an unusual sale and she was patient and kept me informed of all the details. I would definitely recommend Charissa and Chicago Title!
Nov 13, 2017
Charissa does amazing work ! She is always one (or two or three) step ahead with communication throughout a transaction. She has a genuine concern that all parties understand each step of the process. She educates others and gives each detail and person the time needed with a pace comfortable for all. Charissa is personable and professional. It is great to work with an escrow officer that I feel confidant in every step of the way. I highly recommend Charissa !
Sep 18, 2017
When we decided to refinance our home to remove our MIP we were a little nervous as our previous mortgage experience was quite stressful. This time around couldn't have been more different! Charisssa made everything so easy. She was easy to get ahold of, all of our documents were uploaded into a secure online account which was easy to add on when additional information was needed, all documents (except the final ones) were signed electronically,the final signing was easy to schedule and we had a great conversation. Thank you Charissa for making this whole process stress free!
Sep 11, 2017
condo purchaser
In my recent closing for a condo with my daughter, I was very pleased with Charissa's service. My appointment started right on time, she was very thorough in explaining the voluminous documents, and I never felt rushed despite my many questions.
Sep 8, 2017
Charissa is a fantastic escrow officer. She is the height of professionalism and very easy to work with. Her team is on top of everything, thus ensuring a smooth transaction. I never have a worry if the deal throws her a curve ball because I know she can handle it. Highly recommended!
Sep 1, 2017
As first time home buyers, Charissa took the time to walk us through all of our questions. When we discovered we could close a week sooner than expected, she and her team made sure that everything was processed in a quick, professional and timely fashion. We would absolutely recommend her!
Sep 1, 2017
Loan Officer
Charissa is super friendly and on the ball. With Charissa's great teamwork we were able to accommodate a buyer and seller request to move up their closing date.
Aug 28, 2017
Realtor, Keller Williams Realty Portland Central
My client and I very much enjoyed working with Charissa! She went out of her way to help accommodate my seller and made the closing process as easy as possible for her. Thank you, Charissa for a job well done!
Aug 28, 2017
Charissa did a great job, loved the updates throughout the transaction!
Aug 28, 2017
Charissa did a wonderful job. The entire process was smooth and organized from start to finish. Couldn't have asked for a better experience. I'd recommend working with Charissa to anyone.

My Associations

Chicago Title Portland - Team Members