Charissa Cooley

Escrow Officer, MBA Chicago Title Portland
My name is Charissa and I am a 16 year veteran to the escrow industry. I left briefly to finish graduate school and acquire my MBA in Sustainable Studies from the University of Portland. I have a passion for sustainable business practices and am dedicated to minimizing our negative impact. I work for Chicago Title Company, a Certified Green organization that believes in incorporating sustainability in our daily business practices. My office is conveniently located in the Liberty Center building near Lloyd Center and I am experienced with handling Residential as well as Commercial purchases and refinances. I enjoy using the knowledge I have gained to help others.
Aug 9, 2018
House Seller
Charissa made the sale of my home easy and issue free. She was very response and on time with her work. It was wonderful to work with her.
Aug 9, 2018
Vice President, Customer Success and Advocacy
Charissa was an absolute joy to work with. She was amazingly patient and kind through all our questions and the anxiety that one goes through in purchasing a home during a stressful market. She was incredibly knowledgable and kind from start to finish and made me and my wife feel she was genuinely excited for us actually personally calling several times to update us on the day of close. Thank you Charissa!
Aug 2, 2018
Software Engineer
Charissa was very helpful, making the process very smooth and easy
Aug 1, 2018
Charissa always seemed be available and super responsive. It was a joy to work with someone who was so friendly and so professional. Someone there knows how to hire the right people. She gets an A+
Jul 20, 2018
Real Estate Broker
Charissa did an exceptional job with my transaction! She is a joy to work with!
Jul 11, 2018
She was very professional and did a wonderful job for us.
Jun 13, 2018
Charissa was wonderful to work with! She explained everything clearly, she was very personable, and always willing to answer questions throughout the process. Thanks for the great experience!
Jun 11, 2018
Writer & Digital Media Specialist
As a first-time home buyers, the title process could have easily felt overwhelming. Charissa did an exceptional job at keeping us informed during each step of the process, and made herself readily available when we had questions. Her friendly approach and expertise made for a great overall experience, and I would highly recommend her services!
Jun 11, 2018
Real Estate Agent
Charissa and her team were helpful and fast and getting back to me. They made the transaction smooth. I would be thrilled to work with them again.
Jun 9, 2018
Senior Developer
Charissa made it trivial to get through the escrow process, booking and then cancelling and then rebooking couriers based on my shifting understanding of the resources I had available, all in the same day! Quick, professional, and effective.
Jun 8, 2018
Charissa was great to work with. She answered any questions we had promptly which made the entire process very efficient. I would recommend Charissa to anyone! Thanks Chicago Title Team.
Jun 7, 2018
Charissa Cooley was very accommodating when we were at the signing and my buyer's lender was needing further bank documentation. We had to have the info faxed (Who uses this? Banks do! ) and luckily she had one for the bank to send to. She scanned and faxed info to the lender/ everything went fine. Thanks to her efforts we did not have to extend closing, preventing many nervous breakdowns. She was great at tracking down invoices and broker demands and being a great hub to many spokes!
May 28, 2018
Charissa was extremely knowledgeable about the closing docs and process. She was patient and friendly with my first time buyer clients.
May 25, 2018
Financial Advisor
Charissa did a great job she was so easy to work with and was on top of everything.
May 25, 2018
Charissa was excellent many ways during our escrow process. Communication was excellent and very quick to respond. Would highly recommend. Thank you
May 24, 2018
Charissa did an excellent job in coordinating the closing of a sale for us recently. We had several co-owners who live out of state and she efficiently facilitated communication with them and their eventual signing of documents. We appreciated her regular communication and prompt reponses to our inquiries. At closing she explained each document to our satisfaction. Charissa has the admirable combination of a friendly personality and a high level of competence. I am happy to recommend her for your real estate transaction needs.
May 24, 2018
I was very pleased with Charissa's professionalism, easygoing manner and efficiency. These transactions are infrequent for most people, and clear explanations make a lot of difference. Thanks!
May 14, 2018
Charissa was very helpful in preparing and filling all of out closing documents. She has a strong understanding of the materials, was very organized, professional, and helpful answering our questions.
May 11, 2018
Associate Professor
Do you understand your title documents? Well, Charissa Cooley can explain each form, reference the text (reading upside down), and notarize simultaneously. She can also answer questions in plain language. We highly recommend her for your title / escrow needs!
May 1, 2018
It was a pleasure having Charissa Cooley as my Escrow Officer! She answered any questions I had during my closing process. If I did not immediately get a hold of her, she responded in a timely manner. Very professional and great customer service! Highly recommended from me!!
Apr 29, 2018
Very friendly, professional and efficient. Made the process easy
Apr 13, 2018
Realtor with John L Scott
I've recently had the pleasure to work with Charissa and I am very grateful for all of her assistance. She helped me get through a 203k rehab buyer in a very timely manner. Excellent communication and her persistence helped motivate people that needed help being motivated. I plan to work with her again and highly recommend her to others.
Apr 11, 2018
I was very happy with Charissa and Chicago Title. She explained the documents as we went through closing and how all the transfers were going to take place. I really appreciated her patience and professionalism.
Apr 9, 2018
Charissa was thorough, explained everything I had questions about, and had to do extra work at the last minute to allow everything to be recorded the same day we signed.
Apr 9, 2018
Charissa Cooley is an exceptional escrow officer. She is exceedingly efficient and knowledgable. Whenever I hit a bump in the road or I had a question, she was unfailling responsive with the information I needed to keep moving forward. She streamlined the signing process and made it simple and straightforward. I cannot recommend her highly enough.

My Associations

Chicago Title Portland - Team Members