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Lay Xaochay

Branch Manager/Escrow Officer Chicago Title Sacramento
Oct 16, 2023
Lay Xaochay and Jennifer Phan are very polite, helpful, and knowledgeable. They are going Above and Beyond at work. I would definitely to refer them to my colleagues.
Oct 5, 2023
Hello,

Jennifer and Lay are the greatest in closing all my escrow transactions. Awesome Ladies!! Will do business again soon.

Thank you.
Sep 7, 2023
Escrow Officer - Lay Xaochay & Assistant - Jennifer Phan are excellent and very responsive of every questions I have!
Sep 6, 2023
Lay and Jennifer are the best combination team I trust and have confidence in!
Jun 15, 2023
Lay and Jennifer make a great team. Efficient, prompt , reliable and always going that extra mile.
Jun 1, 2023
Very professional and prompt to response which makes the escrow transaction flow very smoothly.
May 5, 2023
Lay and Jennifer and the office staff are very efficient and prompt. They are on top of all transactions. Great team work.
May 3, 2023
Communication was great. That's one thing that's very important as we progress through a transaction, keeping everyone in the loop. I appreciated that very much.
Apr 4, 2023
Lay was easy to work with easy to get in touch with and kept us updated along the way.
Dec 28, 2022
From the beginning of the transaction Lay Xaochay was AMAZING to work with. She kept constantly communicated updates and changes, was easily accessible, and an overall team player. With the support of Jen, I can't see how this team can fail! Thank you again, it was truly a pleasure working with you!
Nov 8, 2022
Excellent, close on time! Very helpful!
Nov 7, 2022
I have known Lay Xaochay and her team for quite a while I believe since I became a realtor 16 years ago. I followed her team wherever they go. She is very knowledeagble on her work, very quick in responding of any issues, always call whenever there is an issue that needs to be resolved right away. Always on time in closing my transaction. Whenever I have a transaction with Chicago Title headed by Lay, I don't have to worry even if I am out of town, she will get a hold of me if needed. I am blessed to have known her and her team is very good and professional people.
Sep 27, 2022
I represented the buyer and escrow was pre opened with Chicago Title. Our escrow officer Lay and her team were very professional, responsive and collaborated well with all parties. Escrow went smoothly and closed before contractual time! Thank you.
Jul 4, 2022
Great Escrow Officer - Lay Xaochay. Great job!
Jul 1, 2022
Lay and her team did a fabulous job as always! They are top notch!
Jun 3, 2022
Lay was very professional, provided up to the minute communications and kept everything under control.
May 4, 2022
Great escrow company. My business will always be with them.
Apr 26, 2022
Lay and her team are very responsive to my needs and provide excellent customer service all throughout my transactions.
Apr 26, 2022
Lay is simply amazing. very difficult transaction, multiple sellers, buyers and signor. Lay and her team handled it with patience, professionalism and care. Thy are truly one of the top teams in the area.
Feb 22, 2022
CHICAGO TITLE SERVICE IS TOP OF THE LINE. PROMPT AND THOROUGH
Feb 9, 2022
Lay was very professional and quick with responses.
Dec 13, 2021
Lay Xaochay and her team is doing an excellent job. All of my escrows that they handled closed in a timely manner and hassle free. They communicate with me promptly, with the loan officers, and with my TC whenever there is something that needs to be resolved. My clients are happy as well with them. I love working with them.
Dec 3, 2021
Lay Xaochay and her team are very professional and knowledgeable with their scope of work. They communicate promptly whenever an issue arises. As far as I know and with regards to my experience working with them, I have never have any delayed closing with Chicago Title headed by Lay Xaochay. I am happy with their service and have known this team since I became a realtor 2004. I followed these team wherever they go as I am very happy with the way they handled my escrows. No worries, hassle free.
Nov 30, 2021
I have known Lay Xaochay and her team Jennifer Phan for decades since I became a realtor. I am so happy and blessed to have worked with this team. They are very knowledgeable of the work they are doing, very professional, and good attitude. Lay and her team are highly skilled communicators. Their excellent communication with lenders, sellers, and buyers are very important to me as a realtor. I know that when I opened escrow with them, I am in good hands. I can take vacation while my escrow is being handled by them for I know that we will close in a timely manner because of their expertise in their line of work. They will even do extra mile to make it happen. Me, the seller and the buyer can have peace of mind in the hands of Lay Xaochay and her team as they handle my escrows. Ever since I started working with them, I have never had any delayed in closing my transactions not even one as far as I know. Working with them no worries, hassle free, and with a reputable title company - the Chicago Title, what more can I ask? God Bless Us All and more power to Chicago Title and the team of Lay Xaochay. Hope to give you more business in the year to come.
Nov 17, 2021
Very prompt as far as getting back and easy communication. Thank you

My Associations

Chicago Title Sacramento - Team Members