Aug 24, 2015
Being first-time home buyers is an overwhelming process, and to add to that the current seller's market in bay-area makes it even more difficult. You have to have a good team around you to make it happen. When we started the home-buying process, we went to big banks since we have always worked with them. However, the didn't have many loan products that fit our needs and they were not following up quickly on our requests. When we lost a house because of the lender, our agent asked to get a second opinion and thats how we met Sue.
She sat with us and explained how the process works and provided many loan options. Within a day she had our pre-approval ready. After that most of the communication happened over the email. She made the whole loan approval very easy on us.
When we finally found a house, she was instrumental in closing the deal. She convinced the agent to not add loan-approval contingency, and she was continuously monitoring the progress of the transaction. When the loan closing process was taking more than expected and the sellers were getting impatient, she was keeping both us and sellers informed everyday. She played is very crucial role in us getting the house.
We highly recommend Sue, and we couldn't be more happy with her. She is experienced, knowledgeable, and she get's it done.