Malou Gallardo

Branch Manager, Escrow Officer Fidelity National Title Brentwood
I have been in the title and escrow industry for 25 years and have worked for Fidelity in the last 14 years. I thrive in providing outstanding customer service and give full attention to detail and time commitments. As your escrow officer, I am dedicated to ensuring that every transaction is a positive experience.
Oct 16, 2018
Not only do I love working with Malou, I love Tami and Manuel too! So happy to have them on my team! I have a lender that used to insist I use his favorite Escrow Manager in San Francisco. After working with Malou and her staff a couple of times, he now insists that I use Malou and Tami to ensure a smooth process!!
Sep 22, 2018
Malou Gallardo is the most awesome Escrow officer. Her assistant Tami Ervin is also quite awesome. I can always rely on them and know they'll get the job done. Would not use anyone else unless necessary.
Sep 8, 2018
Another successful close with the help of Malou and the Fidelity team. When you are dealing with real estate transactions, being reliable and accountable are the most important considerations due to the money involved. You want to know for sure that the transaction will close on time with clean title. No mistake is allowed. That is why I always put Malou at the top of recommendation lists for my clients. She called me during off hours, I called her during off hours, when it is needed to get things done. At the end, we want to make sure our clients are happy, secured and successful. Malou is the partner escrow officer who help me make that happen all the time.
Aug 28, 2018
Malou, Tami and company are always very responsive and quick to give immaculate service! Whenever possible I use them for all of my title needs. They always go above and beyond. I recommend them highly!
Aug 3, 2018
Lender
Malou went far beyond the "call of duty" on our recent transaction concerning a purchase that I was the lender. She was flexible, available and above all cheerful with each change and possible setback. Everything closed with minutes to spare because of her efforts.
Jul 20, 2018
Working with the Brentwood office of Fidelity National Title is always a pleasure. Malou always takes care of everything and is always on top of it.
Jul 20, 2018
We love Malou and Tami. So very efficient and knowlegable.
Jul 13, 2018
Malou and her team are the best! They handle everything in an extremely timely manner, are always professional and always are willing to explain anything I am unclear on. I highly recommend Malou and her associates.
Jul 13, 2018
Malou was a awesome escrow officer. This transaction was seamless. I would love to work with her team and, but this title company is to far from me. I'm in Modesto. Thanks Enjoy your blessed day??
Jul 11, 2018
Malou and everyone there is very professional, always very friendly and helpful. Malou goes above and beyond all the time. She makes doing business there a pleasure. I recommend her and everyone there all the time. Thanks Malou and Tami for everything you do!
Jun 9, 2018
Malou was prompt professional and very responsive during the entire transaction!
Jun 1, 2018
My wife and I want to thank you both for your hard work and help in the process of this sale. Most of all, you both are very pleasant to talk to on the telephone and I think that goes a long way in dealing with forms and procedures that are foreign to most of us.
May 30, 2018
Realtor
Malou is AWESOME! She and Tami always keep me informed which helps me keep on track! There are so many different escrow officers and companies out there to choose from but my 1st go to is always Malou!
May 29, 2018
Senior Consultant
It is no surprise that Malou's endorsements are overwhelmingly positive. Her timely, polite, aware and helpful correspondence makes a multi-stage process so much easier. Bravo!
May 18, 2018
Malou oversaw the transaction from start to finish with absolute and detailed professionalism. Her team was great!
Apr 22, 2018
Malou is very efficient and professional. She's quick to response and in detailed. Thanks Malou for taking care of us during and closing this transaction. Great job and keep it up!
Apr 18, 2018
MALOU was professional and gave us excellent customer service.
Apr 10, 2018
It is a great pleasure working with Malou and the staff at Fidelity. She is super responsible, always respond quickly and handle transactions diligently and professionally. In short, you can count on her and her team to get job done smoothly on time.
Apr 6, 2018
Senior Loan Officer
I was the lender on the buyers side of the transaction and it was my first time working with Malou. Malou every step of the way she was on the top of her game and responded to all of our requests lightening fast (this matters a lot during a transaction!). I certainly plan on using Malou in the future and recommend her to others! Thanks Malou!
Mar 25, 2018
Malou is a pleasure to work with. She�s always on top of the file making me aware of every little nuance. She responds immediately to all emails or calls and is always pleasant. She�s my number 1 Escrow Officer to go to. I might ad, I was showing property yesterday and 5 out of 6 listings had Fidelity as the pre-escrow, which shows the confidence our industry has with the. Brentwood Fidelity office. Great Job. Melody Royal Owner. Enter Homes and Gardens Real Estate Royal & Associates
Mar 15, 2018
Excellent attitude, feedback and communication. She represents the company well
Mar 10, 2018
Malou and her team are VERY responsive to client questions & needs. I have used Malou before, but this escrow had multiple parts, and execution was flawless! Emails & phone calls were returned promptly; Malou & Tami are ALWAYS professional and helpful. If you want an escrow that is seamless, give Malou a call; she does NOT disappoint!
Jan 30, 2018
Real Estate
Malou is Great! Very focused, professional and knowledgeable. I have thoroughly enjoyed the title experience because of her and their team!!
Jan 11, 2018
Love love Malou, Jon, Tammi and Debbie! I have said it many times, service just does not get any better.
Dec 15, 2017
I met Malou and the staff thru a previous escrow that was opened by the Listing agent. I had such a great experience I now am using them! Love all of the office staff!!! Laura Pietrzykowski Coldwell Banker Residential Brokerage BRE 01809652

Fidelity National Title Brentwood - Team Members