Malou Gallardo

Branch Manager, Escrow Officer Fidelity National Title Brentwood
I have been in the title and escrow industry for 25 years and have worked for Fidelity in the last 14 years. I thrive in providing outstanding customer service and give full attention to detail and time commitments. As your escrow officer, I am dedicated to ensuring that every transaction is a positive experience.
Feb 7, 2019
Malou is a fabulous escrow officer backed up by a great team. I never have a question that isn't handled immediately and answered. At signing my client was treated very well answering all their questions and guiding them through the process flawlessly. I love my relationship with Fidelity National Title. Regards Melody Royal Better Homes and Gardens Real Estate Royal & Associates
Jan 24, 2019
I think most highly of Malou Galardo, her abilities and her skills. She is a consummate professional. In those rare instance when she may not have the answers, she knows where and to whom she needs to contact to get the correct answers. She presents herself and her company well, and always makes her clients look good. I recommend her highly.
Dec 28, 2018
Malou and her team are great. This is my first time working with them and they made it all super smooth transaction.
Dec 10, 2018
Malou ,and Tami are the best. Alwasy professional and effective.
Dec 5, 2018
Malou is very responsive and efficient and so as her team. She works above & beyond, and the transaction ended up closing earlier than the anticipated date. Thanks Malou & her team for all the hard work!
Dec 1, 2018
Malou, Tami and Team are always available to answer questions, very responsive and I KNOW my requests will be worked on ASAP.
Dec 1, 2018
Malou and Tami are very professional, helpful and over the top excellent! I would and do recommend them to anyone needing title/escrow services! Malou is the sweetest, smartest and hardest working person anywhere!
Dec 1, 2018
In addition to being very pleasant to work with, Malou Gallardo was very thorough and proactive throughout the entire process.
Oct 16, 2018
Not only do I love working with Malou, I love Tami and Manuel too! So happy to have them on my team! I have a lender that used to insist I use his favorite Escrow Manager in San Francisco. After working with Malou and her staff a couple of times, he now insists that I use Malou and Tami to ensure a smooth process!!
Sep 22, 2018
Malou Gallardo is the most awesome Escrow officer. Her assistant Tami Ervin is also quite awesome. I can always rely on them and know they'll get the job done. Would not use anyone else unless necessary.
Sep 8, 2018
Another successful close with the help of Malou and the Fidelity team. When you are dealing with real estate transactions, being reliable and accountable are the most important considerations due to the money involved. You want to know for sure that the transaction will close on time with clean title. No mistake is allowed. That is why I always put Malou at the top of recommendation lists for my clients. She called me during off hours, I called her during off hours, when it is needed to get things done. At the end, we want to make sure our clients are happy, secured and successful. Malou is the partner escrow officer who help me make that happen all the time.
Aug 28, 2018
Malou, Tami and company are always very responsive and quick to give immaculate service! Whenever possible I use them for all of my title needs. They always go above and beyond. I recommend them highly!
Aug 3, 2018
Malou went far beyond the "call of duty" on our recent transaction concerning a purchase that I was the lender. She was flexible, available and above all cheerful with each change and possible setback. Everything closed with minutes to spare because of her efforts.
Jul 20, 2018
Working with the Brentwood office of Fidelity National Title is always a pleasure. Malou always takes care of everything and is always on top of it.
Jul 20, 2018
We love Malou and Tami. So very efficient and knowlegable.
Jul 13, 2018
Malou and her team are the best! They handle everything in an extremely timely manner, are always professional and always are willing to explain anything I am unclear on. I highly recommend Malou and her associates.
Jul 13, 2018
Malou was a awesome escrow officer. This transaction was seamless. I would love to work with her team and, but this title company is to far from me. I'm in Modesto. Thanks Enjoy your blessed day??
Jul 11, 2018
Malou and everyone there is very professional, always very friendly and helpful. Malou goes above and beyond all the time. She makes doing business there a pleasure. I recommend her and everyone there all the time. Thanks Malou and Tami for everything you do!
Jun 9, 2018
Malou was prompt professional and very responsive during the entire transaction!
Jun 1, 2018
My wife and I want to thank you both for your hard work and help in the process of this sale. Most of all, you both are very pleasant to talk to on the telephone and I think that goes a long way in dealing with forms and procedures that are foreign to most of us.
May 30, 2018
Malou is AWESOME! She and Tami always keep me informed which helps me keep on track! There are so many different escrow officers and companies out there to choose from but my 1st go to is always Malou!
May 29, 2018
Senior Consultant
It is no surprise that Malou's endorsements are overwhelmingly positive. Her timely, polite, aware and helpful correspondence makes a multi-stage process so much easier. Bravo!
May 18, 2018
Malou oversaw the transaction from start to finish with absolute and detailed professionalism. Her team was great!
Apr 22, 2018
Malou is very efficient and professional. She's quick to response and in detailed. Thanks Malou for taking care of us during and closing this transaction. Great job and keep it up!
Apr 18, 2018
MALOU was professional and gave us excellent customer service.

Fidelity National Title Brentwood - Team Members