Malou Gallardo

Branch Manager, Escrow Officer Fidelity National Title Brentwood
I have been in the title and escrow industry for 25 years and have worked for Fidelity in the last 14 years. I thrive in providing outstanding customer service and give full attention to detail and time commitments. As your escrow officer, I am dedicated to ensuring that every transaction is a positive experience.


Jun 9, 2018
Malou was prompt professional and very responsive during the entire transaction!
Jun 1, 2018
My wife and I want to thank you both for your hard work and help in the process of this sale. Most of all, you both are very pleasant to talk to on the telephone and I think that goes a long way in dealing with forms and procedures that are foreign to most of us.
May 30, 2018
Malou is AWESOME! She and Tami always keep me informed which helps me keep on track! There are so many different escrow officers and companies out there to choose from but my 1st go to is always Malou!
May 29, 2018
Senior Consultant
It is no surprise that Malou's endorsements are overwhelmingly positive. Her timely, polite, aware and helpful correspondence makes a multi-stage process so much easier. Bravo!
May 18, 2018
Malou oversaw the transaction from start to finish with absolute and detailed professionalism. Her team was great!
Apr 22, 2018
Malou is very efficient and professional. She's quick to response and in detailed. Thanks Malou for taking care of us during and closing this transaction. Great job and keep it up!
Apr 18, 2018
MALOU was professional and gave us excellent customer service.
Apr 10, 2018
It is a great pleasure working with Malou and the staff at Fidelity. She is super responsible, always respond quickly and handle transactions diligently and professionally. In short, you can count on her and her team to get job done smoothly on time.
Apr 6, 2018
Senior Loan Officer
I was the lender on the buyers side of the transaction and it was my first time working with Malou. Malou every step of the way she was on the top of her game and responded to all of our requests lightening fast (this matters a lot during a transaction!). I certainly plan on using Malou in the future and recommend her to others! Thanks Malou!
Mar 25, 2018
Malou is a pleasure to work with. She�s always on top of the file making me aware of every little nuance. She responds immediately to all emails or calls and is always pleasant. She�s my number 1 Escrow Officer to go to. I might ad, I was showing property yesterday and 5 out of 6 listings had Fidelity as the pre-escrow, which shows the confidence our industry has with the. Brentwood Fidelity office. Great Job. Melody Royal Owner. Enter Homes and Gardens Real Estate Royal & Associates
Mar 15, 2018
Excellent attitude, feedback and communication. She represents the company well
Mar 10, 2018
Malou and her team are VERY responsive to client questions & needs. I have used Malou before, but this escrow had multiple parts, and execution was flawless! Emails & phone calls were returned promptly; Malou & Tami are ALWAYS professional and helpful. If you want an escrow that is seamless, give Malou a call; she does NOT disappoint!
Jan 30, 2018
Real Estate
Malou is Great! Very focused, professional and knowledgeable. I have thoroughly enjoyed the title experience because of her and their team!!
Jan 11, 2018
Love love Malou, Jon, Tammi and Debbie! I have said it many times, service just does not get any better.
Dec 15, 2017
I met Malou and the staff thru a previous escrow that was opened by the Listing agent. I had such a great experience I now am using them! Love all of the office staff!!! Laura Pietrzykowski Coldwell Banker Residential Brokerage BRE 01809652
Dec 7, 2017
I would definitely recommend Malou Gallardo. She is great, professional and stays in constant communication
Nov 23, 2017
Malou Gallardo is always my first choice.
Nov 8, 2017
I was introduced to Malou Gallardo and Jon Gomez from my previous broker and they are exceptional! So exceptional that even though I no longer work with my previous broker I have continued to use Malou and Jon in all of my transactions even though my new broker has a relationship with another title company. They are always accessible and helpful and I would highly recommend them!
Sep 30, 2017
Malou Gallardo and her team provide and outstanding customer service. They keep me informed and updated on every transaction. I am very pleased and satisfy with the service. Thank you Malou.!
Sep 15, 2017
Malou Gallardo went above and beyond on my transaction. I have worked with many Escrow Officers over the last 30 years. And for the most part they have been great. But Malou goes beyond. Very knowledgeable. Very personal. Very Professional. And very Nice. She seemed to thrive under pressure. I could go on and on and on. She didn't have to do all she did. But she did. Use her on any of your transaction and see if its just me. You get the impression she is working just for you. Just try her once and judge for yourself. Let me know I I am wrong. Go ahead. I dare you..
Sep 14, 2017
Malou and her team of experts were a pleasure to work with! I appreciate the attention and care exemplified throughout our transaction.
Sep 13, 2017
Malou and Jon are the best! They are very professional and always eager to help.
Sep 1, 2017
Malou Gallardo is by far one of the best escrow officers I have ever worked with in my 20 years of real estate. She went more than above and beyond the call of duty to close our escrow on time with the utmost professionalism. I cannot say enough! Thank you Malou!
Aug 31, 2017
I love working with Malou and Tami in the Brentwood office, they are the best!
Aug 20, 2017
Malou is professional and helpful. She is always a phone call away. Silvia

Fidelity National Title Brentwood - Team Members