Branch Manager, Escrow OfficerFidelity National Title Brentwood
I have been in the title and escrow industry for 25 years and have worked for Fidelity in the last 14 years. I thrive in providing outstanding customer service and give full attention to detail and time commitments. As your escrow officer, I am dedicated to ensuring that every transaction is a positive experience.
Malou is Great! Very focused, professional and knowledgeable. I have thoroughly enjoyed the title experience because of her and their team!!
Jan 11, 2018
Love love Malou, Jon, Tammi and Debbie! I have said it many times, service just does not get any better.
Dec 15, 2017
I met Malou and the staff thru a previous escrow that was opened by the Listing agent. I had such a great experience I now am using them! Love all of the office staff!!! Laura Pietrzykowski Coldwell Banker Residential Brokerage BRE 01809652
Dec 7, 2017
I would definitely recommend Malou Gallardo. She is great, professional and stays in constant communication
Nov 23, 2017
Malou Gallardo is always my first choice.
Nov 8, 2017
I was introduced to Malou Gallardo and Jon Gomez from my previous broker and they are exceptional! So exceptional that even though I no longer work with my previous broker I have continued to use Malou and Jon in all of my transactions even though my new broker has a relationship with another title company. They are always accessible and helpful and I would highly recommend them!
Sep 30, 2017
Malou Gallardo and her team provide and outstanding customer service. They keep me informed and updated on every transaction. I am very pleased and satisfy with the service. Thank you Malou.!
Sep 15, 2017
Malou Gallardo went above and beyond on my transaction. I have worked with many Escrow Officers over the last 30 years. And for the most part they have been great. But Malou goes beyond. Very knowledgeable. Very personal. Very Professional. And very Nice. She seemed to thrive under pressure. I could go on and on and on. She didn't have to do all she did. But she did. Use her on any of your transaction and see if its just me. You get the impression she is working just for you. Just try her once and judge for yourself. Let me know I I am wrong. Go ahead. I dare you..
Sep 14, 2017
Malou and her team of experts were a pleasure to work with! I appreciate the attention and care exemplified throughout our transaction.
Sep 13, 2017
Malou and Jon are the best! They are very professional and always eager to help.
Sep 1, 2017
Maureen O Keefe
Malou Gallardo is by far one of the best escrow officers I have ever worked with in my 20 years of real estate. She went more than above and beyond the call of duty to close our escrow on time with the utmost professionalism. I cannot say enough! Thank you Malou!
Aug 31, 2017
I love working with Malou and Tami in the Brentwood office, they are the best!
Aug 20, 2017
Malou is professional and helpful. She is always a phone call away. Silvia
Aug 3, 2017
Malou and her staff always give first rate service every time. She is always there to answer all our questions and take care of any and all needs we have. I always strive to use them when we can!
Jul 18, 2017
I love everyone I work with at Fidelity. Malou and Tami are the best! They respond to all my needs and cares very promptly with much attention to detail. And everyone who works with them are top-notch also. I can not recommend them more highly! Thanks again everyone!
Jul 14, 2017
I love the great service from Malou, Jon and Tammi. They never let me or my Clients down. I never have to double check to make sure things are done right. It is always right the first time every time!
Jul 7, 2017
Malou and her team exceeded expectations
Jul 7, 2017
In my professional opinion and experience, Malou and her team are the absolute best in the industry at their jobs! They always exceed my and the client's expectations! Excellent job from start to finish!
Jul 7, 2017
This is the second transaction this branch has closed in a week for me. Malou Gallardo and Tami Ervin were an absolute pleasure to work with. They were knowledgeable, accommodating, and once again the escrow went through without a hitch. The office climate was professional, yet FRIENDLY! I can say whatever this branch is doing to promote this work environment, KUDOs to ALL!
Jul 1, 2017
Malou is a very professional, pleasant & efficient escrow officer! If opportunity arises I will not hesitate to call on Malou as my escrow officer on my transactions!
Jun 29, 2017
I highly recommend Malou Gallardo and her team. She is such a quality Escrow Officer and gives attention to you as if you were the only client. Her attention to detail is phenomenal.
Jun 28, 2017
Malou / Tami - were graciously professional. Sharp!! Very Sharp!!
Jun 21, 2017
Malou is responsible and keeps us posted on the status. She's really great!
May 31, 2017
Malou and Tami are absolutely Top of the Line, very knowledgeable, always friendly, timely and more. I cannot say enough good things, particularly Malou, and Tami is always pleasant, friendly and out going.
May 19, 2017
Malou was 'on it' every step of the way! This was a very difficult escrow due to seller being out of state and many issues on the pre needing attention....Malou handled all of it very professionally and in a timely manner. In my book, Malou is #1...Great job Malou!