Debbie Heiden

Escrow Officer Fidelity National Title Brentwood
I have been working in Escrow for 15+ years. I can guide all types of real estate transactions to a smooth and successful close including Resale, Short Sale, Refinance, Commercial, Subdivision, and Construction Loans. My strengths are communication and service. I pride myself in answering my phone, returning emails quickly, and returning voice messages immediately. When my client takes time out of their busy schedule to communicate with me, I believe it is important enough to be there and answer their call. The best compliment I ever received from a client was “I never went to voicemail once during the entire transaction.”
Feb 12, 2019
I highly recommend Debbie Heiden and Fidelity National Title. Excellent service.
Feb 12, 2019
Debbie was extremely helpful and communication was excellent! I would definitely work with her again!
Jan 26, 2019
Debbie was so awesome to work with. She always answered our questions, sometimes even before we asked. Can't wait to work with her again. Thanks.
Jan 5, 2019
Debbie Heiden was exemplary in working through a difficult reverse mortgage escrow. She always answered her phone, consistently communicated and delivered documents at the speed of light. She even got us an extension to record when the lender could not meet the morning deadline. We recorded as the buyer's moving van arrived. I highly recommend her.
Oct 13, 2018
It is disengenuous to call any person "the best"...... Debbie Heiden is as good as any escrow officer on the planet, and significantly better than most anyone I have ever dealt with in my career
Sep 29, 2018
Debbie, as always, is the best!
Sep 21, 2018
Branch Manager
Debbie did a great job on this transaction. She is very responsive and everything went very smoothly. Thank you Debbie.
Sep 17, 2018
Debbie did a marvelous job, especially at the end of the transaction, when one party insisted on closing on a specific day. She was responsive, professional, friendly and went the extra mile to ensure that we closed on time.
Sep 17, 2018
Loan Processor
We recently closed a Purchase transaction that required lots of attention, quick responses, and follow thru. Debbie Heiden was our escrow officer and she was fantastic.
With her knowledge, experience and follow thru, we were able to complete it smoothly.
Thanks Debbie for providing an exceptional experience
Aug 24, 2018
Executive Senior Account Manager
Debbie and I recently worked together to close a mutual client's new home purchase; she was great to work with! Quick, knowledgeable, and easy to work with. Highly recommended!
Aug 17, 2018
Debbie is a true professional. Escrows can be quick and easy . . . until there is a problem . . . that is when you need Debbie. Her experience, persistence and constant communication got us through to CLOSE.
Jun 27, 2018
Mortgage Consultant, C2 Financial Corporation
It was a pleasure working with Debbie, and her promptness and professionalism was key in getting my client's loan and home purchase done on time. When things got complicated with this escrow it was a huge relief to be working with an escrow officer who was readily available via phone or email, and who obviously knows her stuff! I look forward to looking with Debbie again soon.
Jun 7, 2018
Debbie Heiden is hands down one of the best in the industry! She is prompt, professional, very knowledgeable and extremely efficient. She is very proactive and typically handles tasks before it is even asked of her. Debbie also, always answers her phone and responds to your emails extremely fast. All around, my team is successful because of Debbie Heiden and Fidelity National Title Company. Thank you Debbie for all that you do in helping us close more files every month.
May 2, 2018
Home Buyers
Debbie was superb at navigating us through the signing of our loan docs. She was friendly, courteous and professional. We definitely noticed her passion for the work that she does and her attention to detail. She made the process less grueling which we truly appreciate. She also went above and beyond by preparing our loan docs at the 11th hour so we could sign on Monday. Thanks so much Debbie for your help - we would highly recommend you!
Apr 25, 2018
We recently sold our home and Debbie Heiden was our Escrow Officer. How refreshing to call someone and they actually answer the phone...every time! Debbie was responsive to our calls, questions, and concerns during the process. She worked closely with our Realtor to keep her informed of the progress in the document and funding process. If buying or selling a home is in your future, please let your Realtor know that you want your Escrow to go through Debbie Heiden, Fidelity Title.
Apr 23, 2018
Home Buyers
On behalf of my mother Helen Stewart and the Allen family,
We would like to thank Debbie Heiden for all her support and help. For first time home buyers of course you're comfortable with your agent and team (or you should be) but it was refreshing to feel quite comfortable with Debbie too. Debbie was direct and very detailed in explaining any questions we might of had. Either if it was from my mom, agent (Gina Roth) or myself, Debbie had know problem whatsoever. The transaction was smooth and swift. It was obvious Debbie has been doing this for quite some time. I've never seen a pile of papers needing signatures go so fast. Thank you Debbie for everything. Also the front desk hospitality was exceptional. Fidelity Brentwood office are the best Thanks !!!
Apr 18, 2018
As with many other Fidelity escrow officer me and my clients are very pleased with the professional service given to us on this transaction. I also want to thank Mai Huyhn for all her efforts to help me in my business.
Mar 2, 2018
President - Vale Capital, Inc.
To whom it may concern -

My company had the privilege of working with Debbie on two recent loan closings, one a senior, first position loan and the other, a subordinate loan. Both loans were secured by the same real estate and involved the same borrower entity. Debbie performed in exemplary fashion. Her work product was solid. She was responsive, operated timely and was clear with her communications. I look forward to working with her again.

Regards -

Bill Valentine
Vale Capital, Inc.
Feb 26, 2018
Chief Financial Officer
It was a pleasure working with Debbie on our latest escrow. She was knowledgeable, efficient and a great communicator. Highly recommend.
Feb 26, 2018
Monticello LLC
Debbie did a great job for us on our last 2 escrows. She is efficient, responsive and provides good communication.
Jan 18, 2018
Debbie did a great job of getting all of the docs gathered and because our particular situation was part of an exchange, one house for another, she had to work with an outside exchange agent which went very smooth. Thank you again for all your work.
Michael Gallegos
Dec 20, 2017
Debbie Heiden is the best escrow officer I have encountered in my 45 years of selling real estate. She handles everything with precision and promptness and keeps all the ducks in a row. She is a true gem!
Nov 11, 2017
Debbie was very easy to work with. Quick to answer questions we had, easy to reach and very pleasant to speak to. I am happy the buyers of our home used her because she made the whole process a breeze! I would use her if I was to buy another home in the area without hesitation!
Nov 5, 2017
RE Broker, MLO
Debbie did a great job with our transaction. My clients, the sellers, even said that she was great. She is very consistent with answering her phone and replying to emails. It was a pleasure to work with her and I know we'll be working together again soon.
Oct 7, 2017
Excellent job

Fidelity National Title Brentwood - Team Members