Jan 28, 2015
I have been using Kim's service for last several years. Each time, I open an escrow with her, she will send me the confirmation email for the receipt of my request and always follows up to see what else I need. When I was super busy in 2012 and 2013, Kim was a great helper for my customers. Kim always accommodates our needs and does not mind staying late to receive docs if it is the last day to sign for my refinance customers. Kim is very efficient and competent as she is capable to answer most of my questions and our processors are very happy to work with Kim. I can rely on Kim for closing support and accuracy. When she goes on vacation, she usually notifies me and informs me who can cover her desk while she is gone, so our closing will never be interrupted. Kim is not only a great escrow officer, but also a great person/friend who is always in a good mood and never shows her stress. I will recommend Kim to any loan officers who are looking for a reliable, efficient and knowledgeable escrow officer.