Mar 12, 2014
Realtor - Intero Los Gatos
My name is Joe Maguire and I am with Intero Real Estate Services, Los Gatos.
I would like to share my experience with Peter and Pauline at Fidelity. My friend and partner Vito Lippolis (Who is also a Intero Realtor) was away in Europe for two weeks and I was asked to take over while he was out. We had 2 transactions going on at the same time. One was to help the Seller sell her home and after selling the home, we then helped her purchase a new home as well. In order to successfully close two simultaneous transactions we all had to work as a Team, granted there was some small and huge roadblocks in the way. However this was handled so well by Peter and Pauline, I felt compelled to share my story.
The seller who was also the buyer had big concerns over every detail and lived in fear that somehow, she would be left with no house after Selling her home. We had lots of typical last minute items to be completed as part of both transactions and I truly feel, if it were not for the, “above and beyond”, approach by both Pauline and Peter, we would not have closed on time throwing all parties into a really bad place emotionally, legally and possibly financially. Vito my partner who has always spoken so well of them both and now, I first handedly know why…they represent Fidelity so well and handle their business exceptionally and I truly now know the meaning of great customer service!
A big thank you to them both for helping Vito and I close his two transactions smoothly!
Respectfully and thankfully,