Doug Miller recommends
Malcolm Cohen
May 12, 2013
It is rare that an encounter with a used car salesman becomes one of the week's high points, but that describes the time my wife and I spent with Malcolm Cohen. I had done my homework and was pretty sure the 2011 G37S sedan was the car I wanted, and Malcolm was probably aware of that, but nevertheless he took us on a long and very enjoyable test drive. He demonstrated some of the features of the car, then turned it over to me for a romp through Los Altos Hills. That sealed the deal. Afterward the transaction was completed he took the time to go over the computer systems until I was saturated. He set up the Bluetooth connection to my cell phone, and later he even went to my wife's workplace to pick up the pink slip to our trade-in car. I highly recommend Malcolm Cohen and Frontier Infiniti.
Melanie Dorough recommends
Dru Tran
Buyer
May 9, 2013
I work for Travis Credit Union and we strived to keep the member service alive and known. After driving over 90 miles to purchase my dream car, it is recognized that Infiniti of Santa Clara strives to do the same with their customers. Nothing but respect, courtesy, knowledge and satisfaction guarantee. Walked in happy and left knowing I am in very good hands with Dru and Rod! Thank you
Jaya recommends
Malcolm Cohen
May 6, 2013
We are very satisfied by Malcolm's service. It was good car buying experience for a change.
Thanks.
Srikanth Ramachandran recommends
Dru Tran
Software Engineer - Cisco
May 2, 2013
Our car buying experience was made great by the patience and clarity of thought shown by Dru. I would highly recommend him because of his energy and no- nonsense manner.
brad glincher recommends
Adam Legros
regional manager
May 2, 2013
Adam was fantastic, he was very patient and explained everything.
i would highly recommend Adam to anyone needing help with buying a car.
There is no better.
Melissa Shockley recommends
Dru Tran
Homemaker
Apr 29, 2013
In pursuit of a new SUV, my husband and I spent a Saturday test driving each SUV on Stevens Creek Pkwy. Our last stop was Infiniti. It should have been the first! Our sales person, Dru, took great care of us from the moment we walked in the door. That part, I expected. What I did not expect was the luxury and comfort I felt upon entering the JX35. Where other cars had felt stiff and boxy, the Infiniti felt roomy and luxurious. The drive was smooth and quiet. Some of the big selling points to me were the rear view mirrors that flashed or beeped when they detected a vehicle in the blind spot., and the cameras that let me see the scene 360 degrees. Dru asked me direct questions about my driving style, and pointed out the features that responded to my needs. Once we purchased the car, he patiently guided me through all of the many features and benefits of operating the JX.
I would highly recommend both Stevens Creek Infiniti, and Dru. I love my new car, too!
Infinity G-37 Coupe Owner recommends
William Perry
Apr 26, 2013
Bill was very professional and helpful.
He kept me updated about the progress of the service and the services offered by the dealership.
Bill made my service trip more comfortable.
Nick Langston recommends
Mike Lyons
Engineer
Apr 26, 2013
Joe consistently provides excellent service consultation. I appreciate his honesty and integrity in discussing the status of our cars. He knows an incredible amount about mechanics and car maintenance. It's great to finally have a car repair guy you can trust.
Paula Camporaso recommends
Kurt Kummer
CIO Advisor
Apr 25, 2013
In leasing a new FX37 this week, I was delighted (yes that's right.. Delighted) with the care and simplicity of my experience with Kurt Kummer. To ensure same day delivery of my new 'blue' FX, he quickly assessed where in No California there was a car meeting my needs and had it ready and detailed in 2 hours. Kurt gave the perfect Car demo. (Not to little, not too much) and considered my needs at every step.
Amazing experience. This is the 4th car I have acquired at Frontier Infinity, and I'm sure there will be a 5th.
Thank you Kurt. 'You Rock" !!
Dean recommends
Adam Legros
Apr 25, 2013
Adam did a great job helping us with the lease of our new car. Highly recommended!
Matt Juillerat recommends
Richard Jenkins
Apr 22, 2013
Richard was extremely helpful in my decision making process. He was very knowledgeable about the car and comparable models. I never felt pressured during my time, and he provided many interesting stories that helped mold the story of Infiniti.
I enjoyed my entire time at the dealership, and wouldn't hesitate to go back to Richard for future assistance!
Art Strosberg recommends
Frontier Infiniti
Semi-retired Pharmacologist
Apr 18, 2013
My wife, Sheila, and I would like to highly recommend Frontier Infiniti. We recently leased our third Infiniti from Frontier. Alex Kerr, the General Sales Manager, consumated an exceptionally fine lease arrangement for us on a 2013 G37 Sedan. Working with him were Lee Quisenberry, Sales Consultant, and Ron Freitas, Finance Director. These gentlemen were most polite, made us feel "right at home", and left us with the impression that they really cared about us and wanted to do the most they possibly could for us. Without a doubt, Frontier Infiniti has to be one of the best Infiniti dealerships in the country. My wife and I would not hesitate in recommending Frontier Infiniti to anyone who is considering the purchase/lease of a new Infiniti, or Certified Used one.
Art Strosberg recommends
Frontier Infiniti
Semi-retired Pharmacologist
Apr 18, 2013
My wife, Sheila, and I would like to highly recommend Frontier Infiniti. We recently leased our third Infiniti from Frontier. Alex Kerr, the General Sales Manager, consumated an exceptionally fine lease arrangement for us on a 2013 G37 Sedan. Working with him were Lee Quisenberry, Sales Consultant, and Ron Freitas, Finance Director. These gentlemen were most polite, made us feel "right at home", and left us with the impression that they really cared about us and wanted to do the most they possibly could for us. Without a doubt, Frontier Infiniti has to be one of the best Infiniti dealerships in the country. My wife and I would not hesitate in recommending Frontier Infiniti to anyone who is considering the purchase/lease of a new Infiniti, or Certified Used one.
Sherly recommends
Frontier Infiniti
Caliboso
Apr 17, 2013
I would definitely recommend Matt Saterzky to friends I know he did a very good job helping us get my new car he answer all my question in a polite way and he is a detail person w/c I like when buying a car, he is honest. He made sure before we left that we had all our question answered.. My car got car wash and vacuumed. I'm so happy for my new car.
c. stewart recommends
Malcolm Cohen
manager, regulatory affairs
Apr 14, 2013
Malcolm is hands down the best auto sales professional in his field, and that I've ever worked with! I've purchased a few vehicles from Malcolm, and each transaction was pleasant, haggle free, and consistent with the previous. Malcolm is extremely accomodating and has worked with me in getting all of the cars I wanted and within the financing ranges I desired, even going so far as to deliver my vehicles to me at work approximately 45 miles away. I 've not had to go into the dealership for any of my purchases with Malcolm. Nor have I had to have back and forth phone conversations regarding any of the transactions; they were all completed successfully and solely via email. That says alot about Malcolm's knowledge of the business and the product. Malcolm is very courteous, helpful, and honest. He really does take the angst out of car buying, making it a more pleasant experience. I greatly appreciate Malcolm's patience and no pressure approach, and I highly recommend him to anyone seriously looking to purchase a vehicle, because he can make it happen.
Thank you Malcolm for your excellent customer service! You're the best!
Anonymous recommends
Frontier Infiniti
Apr 12, 2013
Brad always does a good job. Gets me in and out in a timely manner.
Benson Lee recommends
Joe Zueger
Customer
Apr 11, 2013
Joe has been a great service consultant for my Infiniti M45.
He is always very courteous and helpful when I have a questions about servicing my vehicle.
Kiawana Altman recommends
Joe Zueger
Apr 11, 2013
I thought Joe did a really good job of explaining what was to be done--and he kept me updated throughout the day (as I ended up having to leave my car overnight to wait for a part).
Art Strosberg recommends
Lee Quisenberry
Semi-retired Pharmacologist
Apr 10, 2013
Lee Quisenberry assisted us in the purchase of our third Infiniti from Frontier Infiniti, San Jose, California. He is a very personable, polite gentleman who listens to his customers and their questions, whatever they may be. Lee knows the product (car) well and was most helpful in explaining the features of our new Infiniti G37 Journey sedan. He handled some of the paper work involved and helped us easily transfer information from our cell phones to the navigation system in our car, as well as handling a few other things. He was a pleasure to deal with since he is not a “high pressure type of salesman”. I would recommend him to others interested in purchasing an Infiniti.
Anonymous recommends
Frontier Infiniti
Retired for 23 years
Apr 8, 2013
Brad is always helpful, takes the time to explain your options regarding service.
GLP
Nan Bucknell recommends
Richard Jenkins
Buyer
Apr 7, 2013
Richard did a great job walking me through the daunting process of buying a car. He was honest, knowledgable, available, communicative and strived to help me make the best decision for me. Highly recommended! Thank you!
Art Strosberg recommends
Lee Quisenberry
Happy Infiniti ownes
Apr 6, 2013
Dear Lee,
It was nice meeting you yesterday. Sheila and I appreciated your assistance. We were extremely pleased with how everyone treated us. This was the case with the purchase of our previous 2 Infinitis from Frontier you guys are the BEST. Please give our best to Alex and Ron.
Sincerely,
Art Strosberg
S Mehra recommends
Dru Tran
Vice President, Marketing & BD
Apr 5, 2013
My buying experience has never been so satisfying as with Dru. He welcomed us with a smile, was patient through the process, understood our needs and got us what we wanted for our new JX-35. Dru is a true professional and with people like him Infiniti will have an easy time selling cars ! All the best to the Frontier Infiniti team.
Melissa Lelaind recommends
Ben Ly
Apr 5, 2013
Ben was extremely helpful and informative. He demonstrated his knowledge and his experience immediately which made me feel like he wasn't just selling the car but truly enjoys and is a fan of the Infiniti brand. He was honest and never hesitated to answer any of my questions. He's extremely responsive and continues to be helpful even after purchase. He listens to the customer and is very courteous of your time. Great experience!
Dan Hayward recommends
Dru Tran
CEO
Apr 4, 2013
Wow Dru made our buying experience a real delight. From him greeting us as we drove in to his never ending smile we really enjoyed getting to know him.
As most people know purchasing a new vehicle can be a long and hard experience but my wife and I actually enjoyed it completely.
He explained the process to us and then walked us thru everything.
After we finished the signing he took lots of time explaining how to use all the items such as navigation,blue tooth,air,seats,DVD,etc.
Most sales people after they made the sale just don't take this time and we do appreciate it.
He also said to please call him with any questions we might have in the future.
All around this was the best buying experience we ever had !!!
Derek Shinden recommends
William Perry
Associate Sourcing Manager at Lab126/Amazon
Apr 4, 2013
I have been working with William since 2004 and he's always been extremely professional and easy to work with. I've come to trust his expertise in the services required to keep my G35 working perfectly. His communications, when servicing my car, have always been prompt and precise. I would definately recommend anyone who purchases a new/used Infiniti to personally request William as their service consultant. Keep up the great work William!
Jin recommends
Mike Lyons
research scientist
Apr 3, 2013
Very professional job. Perfect experience
eliot khouri recommends
Mike Lyons
Mar 31, 2013
Excellent service and very good with clients.very nice experience
Shelley Smith recommends
Frontier Infiniti
Mar 31, 2013
Brad provides exceptional service everytime! Makes bringing my car in effortless!
Jin wang recommends
Mike Lyons
Mar 31, 2013
Free water and iPhone charger are awesome. You don't have to do anything, just sit back and relax, while they take care everything for you.
James Goodell recommends
Malcolm Cohen
Correctional Officer
Mar 30, 2013
I want to say that you and all of the staff at Frontier Infiniti treated my family and I like we were guests in your home. As unsure of our financing options from the start, Malcolm Cohen did everything he could to place us in the vehicle that we originally wanted, the 2004 QX56. This is perfect for our family of 6. We enjoy it everytime we go on a road trip. I am really excited for this purchase because it is so comfortable. You did change things in our lives because we are no longer buying another Ford. From now on we are buying Infiniti because of all of the safety features and longevity of the vehicles. The backup rear camera is what sold us on the Infiniti Brand. Our kids love the DVD entertainment system. The movies are a real plus when on long drives away from home. Thank you for the most wonderful experiences now and in the future. We are also going to purchase a JX and an M56 in the near future. Thank you for everything, Past, present and future.
Minoti merchant recommends
Joe Zueger
Health club manager
Mar 24, 2013
Joe makes the customer service experience from good to great! When I do need a new car Infiniti will be on top of my list as Joe makes it very easy and convenient. I have 2006 g35 with almost 200000 miles on it so I am practically there every month. I cannot thank him enough for the wonderful experience I have each time I am in for service
Peter recommends
Frontier Infiniti
Network Architect
Mar 22, 2013
As car salesmen go, Darin was very helpful and accommodating.
Browsing for cars can be grueling, with desperate salespeople approaching you, especially when you are still in the initial stages of a car purchase.
Darin on the other hand, hit the exact right engagement level when he very lightheartedly and with a friendly demeanor asked us what he, if anything, could do to help us. It didn't feel pushy, or aggressive. It was just a helpful process, tailored to finding the right set of wheels.
Courtesy seems like priority number one at Frontier, and Darin definitely helps defining the term there.
Make no mistake though, he will sell you a car, and you will be happier for it. The air seems fresher, and the colors more vibrant. Thanks infiniti.
Mar 19, 2013
Ben Ly is the great salesman. He help me a lot for info and the price. I'm very happy with the car and the price. Just want to say Thank to Ben
Filipe recommends
Lee Quisenberry
Happy Infiniti EX37 Customer
Mar 17, 2013
Hey Lee, Thank you so much! You've been very kind, thank you for all the attention you gave us. It was a pleasure doing business with you and the car is really awesome, we took it for another drive today and we really love it! You are the best!
carla feldman recommends
William Perry
Mar 16, 2013
William ALWAYS goes above and beyond to make my experience in the service department extraordinary. He is a real gem.
Jeffrey Edelman recommends
Adam Legros
Manager - Tech Services
Mar 14, 2013
Adam is a great representative for Infiniti. He is not pushy, straightforward, and passionate about the cars he is selling. If you want a professional experience that will leave you satisfied and feeling like you have gotten a great deal, then look for Adam.
Martine H. recommends
Adam Legros
Mar 11, 2013
Adam has been very professional . Very quick in returning calls and answering all questions. Outstanding service . We highly recommend Mr Legros .
Shirley recommends
Frontier Infiniti
Mar 11, 2013
As always, for the last 10 years of dealing with Brad, he goes that extra mile to make sure my needs and service are always taken care of and with a big smile!!
Brad you are the best!!
Thank You!!!
S. Askin recommends
Ben Ly
Sr. Product Manager
Mar 11, 2013
We recently purchased a 2nd Infiniti from from Frontier. The overall experience was extremely positive. Ben was very professional, knowledgeable, and courteous- no pressure selling. I have recommend/referred potential customers in the past and will continue to do so-We highly recommend Ben.. Thank you Ben for your assistance, we look forward to working with you again in the future.
Peter G. recommends
Malcolm Cohen
Buyer
Mar 10, 2013
I encountered Mr. Cohen while purchasing an 2013 FX at Frontier Infiniti. I was initially dealing with a typical car sales person that was rubbing me the wrong way and so to try and fix things the manager had Malcome come and help me. Malcolm proved to be consumate professional who was courteous, knowledgable and helpful in anyway possible. I arranged for my wife to come back at a later date for a full tutorial of the new car with Malcolm and she reported that Malcolm was very helpful and pleasant to deal with--which is rare in the care dealer world. Thanks Malcolm, you made it work.
Bob Martin recommends
Mike Lyons
Long time owner
Mar 10, 2013
Mike is personable,professional,knowledgeable and most of all honest when explaining
issues relating to the vehicle while allowing me to make the final decision
Sam and Lenore Cambouris recommends
William Perry
"Big Guns and Pea Shooter"
Mar 10, 2013
Always a joy to work with!
Michael Hawkes recommends
Adam Legros
Retired Educator
Mar 5, 2013
My wife and I recently leased a car from Frontier Infiniti. In fact, we’ve actually purchased several cars from the dealership over the years. Recently, I’ve even experienced the process with relatives at both Nissan and Honda dealerships while purchasing their cars, but the process has never been as friendly, fast, efficient, and honest.
Adam Legros, our sales representative, was entirely responsible for making the process a pleasant experience. My initial relationship with Adam began when I emailed my intention to lease another car (my lease was ending in a few months). Adam’s response was immediate. After I described what I wanted, Adam emailed me several options in writing – we were surprised when we came into the dealership several weeks later, that those details and figures never changed after all that time.
Once we had completed the lease process, Adam went out of his way to prepare the car for us. All our technology questions were explained in detail and actually set up with us before we left the dealership. He showed us how to set up the seats, and while we were there, he matched our keys to each of our settings. He set up the Bluetooth connection for both our cell phones and even the radio presets. He gave us details about the car’s operation down to how the windshield wipers slowed down when the car slowed! We’ve never had anyone so knowledgeable and passionate about the car’s operation as Adam was.
After we bought the car, we both were really impressed that Adam had spent such an extended amount of time with us (and the patience he showed!) to prepare the car before we left. From the beginning to the end, Adam made a potentially tiring and difficult experience a pleasurable one.
Shelly Eberhart recommends
Kurt Kummer
Senior Lease Manager
Mar 5, 2013
I recently purchased the car of my dreams with the sales assistance of Kurt Kummer of Frontier Infinite. He certainly made every effort to complete the deal to my satisfaction and went above and beyond in regards to customer service. Thank you to Kurt and also to Rob in Finance.
Susan M recommends
Frontier Infiniti
First Time Infiniti Owner
Mar 4, 2013
Darin was extremely helpful from the moment we walked onto the lot. I am incredibly happy
with my pre-owned certified Infiniti M35. Darin took the time to show me all the bells and whistles, and how to use them. Darin, along with everyone else at Frontier Infiniti, have called or written to ensure our complete satisfaction. I would definitely purchase from Darin again.
K D recommends
Frontier Infiniti
Discriminating car owner
Mar 4, 2013
Brad is very attentive when his clients come in for car service. He always asks if I have any concerns with my FX and makes notes on anything I bring up. He seems to stay on top of my service visit and sees that both myself and my car have everything that I need. I belive that Brad makes a top notch service ad visor.
Conner Chen recommends
Adam Legros
Mar 3, 2013
Adam did very good job for me. He introduces all the features of this car carefully and the purchasing process is very comfortable and easy. I would like to recommend him for my friends who are interested in buying an infinit.
Marsha Collins recommends
Frontier Infiniti
Mar 2, 2013
Brad always does a wonderful job taking care of my car. I purchased my car in 2007 (M45) so, for 6 years I have had the privilege of the best automobile service I have ever had. When I call in for an appointment Brad is always able to accommodate me with a convenient appointment. When I arrive for my appointment, there is no waiting, I am taken right away. Brad is very thorough with what does and doesn't need to be done. He always has a nice rental car waiting for me, so, I am in and out of there in no time. He is very good about notifying me if there are any changes in the service plan, an additional charges, what the charges might be and I always get a call as soon as my car is ready. When I arrive to pick up my car it is the same thing--I am in and out quickly with a car that has been well taken care of and cleaner than when I brought it in. I used to find having my car serviced to be a pain in the neck. Not anymore. Frontier Infiniti and Brad Glincher always make sure my visit is well co-ordinated, fast and done right. Thank you for such great service. Marsha Collins
Pat Richards recommends
Richard Jenkins
Mar 1, 2013
Richard Jenkins was very patient and very knowledgeable about the infinti ex37 and went above and beyond to teach me all the features of the new vehicle I would defiantly recommend him to family and friends
Pradish Patel recommends
Matt Saretsky
Software engineer
Mar 1, 2013
I highly recommend Matt, he was very strait forward at the same time listening to our needs. I feel that I got a great deal & will not hesitate to recommend him to friends & co workers.
Marco Lopez recommends
Lee Quisenberry
Soccer Coach
Mar 1, 2013
Lee:
Your the best! You didn't even sell me the car and your checking up on me. I knew there was a reason I liked you. It's great. We got two thumbs up. I am a happy customer. Thanks for checking in.
Regards,
Marco Lopez
Head Coach
De Anza Force
Linda Mazzella recommends
Frontier Infiniti
customer
Feb 24, 2013
Brad is always courteous and efficient when I meet with him to service my vehicle. He
is a good listener and makes sure that I'm happy with the services met. Thus far, I have
been pleased in all with the customer service at Frontier and my service advisor.
Anonymous recommends
Frontier Infiniti
Feb 20, 2013
Brad is a very nice person. He treats me as if i am the only customer there. I was very surprised when he gave me the loaner car. He is very knowledgeable and explains things with lot of patience.
Tristin & Ryan Dooley recommends
Lee Quisenberry
Happy Infiniti Clients
Feb 20, 2013
Dear Lee,
Thank you so much for your assistance and patience during our search for a new car. You were so kind and you never failed to provide answers to all of our questions. You gave us so much information about the JX and we were so impressed with how you were able to demonstrate how the vehicle's features would be particularly beneficial to our needs and lifestyle. We will not hesitate to recommend your services and we will be back!
Sincerely,
Tristin and Ryan Dooley
Anonymous recommends
Kurt Kummer
Feb 19, 2013
Thanks to Kurt for his effort to get a great deal for me on this Saturday which even exceed my expectation! I don't know how he made it happen , and its a used car i thought there must be something wrong with it so i can get the big discount?!, then i tested it on this Sunday for around 350 miles and everything is working fine now and hope it can also last longer than my expectation:).
Jonathan recommends
Lee Quisenberry
Feb 18, 2013
Hi Lee.
Thank you for the test drive. You did a great job sharing with me the quality of the car. We LOVED your test drive and your approach was very professional. At this time, I have elected to hold back on making the purchase. When I resume my search I will reconnect with you.
Thank you,
Jonathan
S. Reilly recommends
Nora Vuong
Transportation Consultant
Feb 17, 2013
Nora is great!! She makes it very enjoyable to do business with the Frontier Infiniti-always helpful and willing to do what it takes to keep up the customer service Frontier Infiniti is known for. Keep up the great work!!
Bao Tran recommends
Ben Ly
owner
Feb 15, 2013
He was very helpful and friendly. Excelence customer service. i would recommended my friends to him. Thankx.
Jerry Gradia recommends
Mike Lyons
Feb 15, 2013
Mike is very straight and upfront about what can and can 't be done when I bring my car in.
He makes decisions quickly which is also nice. He called to let me know what the techs found with my car. He made sure my car was delivered at the promised time.
bryan ly recommends
Frontier Infiniti
systems engineer
Feb 15, 2013
as always, Brad is always very helpful and delightful to work with.
Tim recommends
Richard Jenkins
Customery
Feb 11, 2013
I had a great experience working with Richard today. I've been to many car dealerships and have had many interactions with different types of cars salesmen but Richard has by far been the most polite, courteous and helpful. He wasn't intrusive or pushy with his questions at all which made me feel less pressured and more relaxed as a car buyer. Even though I may have not appeared liked the ideal customer (young 20s, with a college sweater on), his demeanor was more friendly and he seemed genuinely happy to assist me in any way.
If you want a pleasant car shopping or car browsing experience, look for Richard!
Jack Rittenhouse recommends
Malcolm Cohen
Associate-International Architecture Firm
Feb 9, 2013
Do you want a luxury vehicle, superior product and service...........answered Yes?
Contact Malcolm Cohn, Frontier Infinity Internet Sales Manager!
We called Malcolm about an Infiniti FX50S, a rare and impressive vehicle, hard to find. What can we say? Malcolm was a professional from our first conversation: sharing superior product knowledge, explaining the options on the vehicle, and being very straight forward about what he could do to help us purchase the vehicle.
Malcolm came in on his day off, test drove both of us, negotiated very quickly, and walked us through the financing process with his team, with no pressure at all. Who does this? We knew it was his day off, and tried to send him home after making the deal, but Malcolm stayed to the final delivery, then synced my phone. What else could you ask for!?
Seriously, in the world of car sales, if you want straight talk, good value, and a superior product, contact Malcolm for your next vehicle purchase, he will not disappoint you! Call him!
Dealership was great, full detail, full tank of gas...NICE! And the Infiniti is a beauty.
Sincerely, Jack & Jess Rittenhouse
Joe recommends
Frontier Infiniti
Feb 9, 2013
Brad Glincer has been my service consultant for over 4 years and in that time he has been very professional and super friendly. It's nice to come in to have my car serviced without having to deal with sales pressure.
Delia Gallagher recommends
Joe Zueger
DDirector Gallagher Learning Center
Feb 9, 2013
The service provided by Joe is invaluable to customers.He makes himself available either in person.on phone or by email.His calm reassuring manner when I call to say "I have a blinking light"brings satisfaction that all will be well and taken care of in a timely manner.I recommend Infiniti and Joe to anyone in search of a new car.Running my own business I recognize what a valuable employee he is.Thank you Joe for always listening --no matter how trivial my question has been You have earned my loyalty. Sincerely Delia Gallagher.
Rachel Botsford recommends
Adam Legros
Feb 8, 2013
Adam Legros was terrific! We love our new JX35 and are very pleased with the price we paid. I had contact from several dealerships regarding my request and Adam by far, was the most responsive. His attention to detail, explaining everything we were purchasing was what every customer wants/deserves and should receive. He took the pain out of buying a new car.
We have already asked Adam to keep his eye out for us for a car for our son! We love Infinitys and will be back to Frontier!
Anonymous recommends
Richard Jenkins
Feb 6, 2013
We have just purchased a JX35 from Infiniti Frontier and Richard was our sales specialist. We had such a wonderful experience dealing with him, very helpful, professional, and patient.
He assisted us in trading our car with very good conditions and everything went so smooth and friendly.
I was very happy doing business with Richard and I will be very much willing to do business with him whenever I have a chance :)
Leah Gracia recommends
Lee Quisenberry
Feb 6, 2013
Yes.. Excellent. Experience
Great helpful staff....very knowledgeable
I was very impressed with Lee
Leah Garcia
Jackie Foster recommends
Joe Zueger
I am retired.
Feb 3, 2013
All of your service people are good. But Joe is the best. He always helps me out.
Al Frugaletti recommends
William Perry
VP Business Development
Feb 2, 2013
William is very knowledgeable and always does a good job.
Oya Cavdar recommends
Richard Jenkins
Jan 31, 2013
Great person to do business with!.. Honest and sincere... Excellent in customer service :-) Infinity is lucky to have him on board. He is an asset for sure...
Hope that you will have a great time there Richard :-)
Kevin Nickel recommends
Richard Jenkins
car lover & food salesperson
Jan 28, 2013
My wife and I had a wonderful experience buying a car from Frontier Infiniti and our salesperson, Richard Jenkins. Richard was courteous, funny, knowledgable about the vehicle and very helpful in every aspect. We would greatly recommend (and will), Frontier Infiniti and Richard to all of our friends. For a great, no-hassle, friendly, no pressure experience buying a vehicle, definitely give them a visit!
louis Masciarelli recommends
Joe Zueger
Jan 27, 2013
Found him ti bw curtious,kmowlegable and efficient.
Devin C. recommends
Adam Legros
Former C300 driver
Jan 25, 2013
I sent a request for a quote through Frontier's website and Adam contacted me within the hour. He was very fast to respond to subsequent emails as well.
When I went to the lot to test drive the car, Adam greeted me immediately and was very friendly. He was very eager to work with me and my budget and we were able to work out a deal quickly. I would definitely recommend Adam to a friend.
Lowell Freudenberg recommends
Kurt Kummer
Returning purchaser at Frontier Infiniti
Jan 24, 2013
Kurt was very helpful in helping me be able to make a used car purchase within my
available budget and the car met my needs.
Sam and Lenore Cambouris recommends
William Perry
"Big Guns and Pea Shooter"
Jan 23, 2013
Friendly, accommodating, knowledgeable, takes a special interest in customer's needs, returns phone calls promptly, gives good advice. William especially enjoys zucchini cake!
Anonymous recommends
Adam Legros
Jan 23, 2013
Professional attitude, to the point, no pushing. It was a pleasure doing business with Adam.
Jerry Arden recommends
Dru Tran
Jan 22, 2013
We had a great salesperson at Frontier Infiniti, San Jose, California,
Dru Tran. Mr Tran was very knowledgeable, extremely helpful, polite and super in his follow-up to make sure everything was going well with our new Infinity.
We love being a part of the Infiniti family. Infiniti is so successful because of employees like Mr. Dru Tran.
Gene Roberts recommends
Adam Legros
Regional ales anager
Jan 19, 2013
Adam Legros was the thhe most professional and most efficient Sales person I have dealt with when handling my business with Frontier Infiniti. I will probably come back to Frontier
when I purchase a car..
Gene Roberts
Regional Sales Manager
Wireless Design and Development
Cheryl Heller recommends
Richard Jenkins
Realtor
Jan 18, 2013
Richard Jenkins was wonderful to work with. He was extremely helpful from beginning to end and even followed up with calls after the purchase. I would highly recommend Richard at Infiniti for all of your auto needs!
Denny & Dona Leonard recommends
Lee Quisenberry
Happy Grandparents
Jan 17, 2013
To whom it may concern,
My wife, Dona and I would like to thank Lee for the very professional way he dealt with us at Frontier Infiniti. He went out of his way for us with the test drive of a Infiniti JX35. I knew after my wife drove the vehicle that we would purchase a JX35. I had already made up my mine that this was the vehicle for us. His explanation of the vehicle and all of its features was excellent, plus he did some of the explanations more than once when we had questions.
Lee was extremely easy to work with as we built our JX35 on his computer. I was not pressured at all while we went through the negotiations for the purchase of the vehicle.
The next morning when we arrived to pick up the JX35, Lee had told me he would not be there as he had the day off. To our surprise, when we walked into the showroom, up popped Lee from his cubicle. He said he decided to delay his day off so he could be there when we got the keys to our new JX35. He took us out to the vehicle and explained everything to us about our JX35. This was extremely appreciated by my wife and myself.
As far as we are concerned Lee is the best, we will certainly send anyone we know who is interested in buying a new vehicle to Frontier Infinite because of the experience we had with everyone at Frontier Infiniti when we purchased our new vehicle.
Thanks again Lee for making this an experience that we will never forget.
Denny & Dona Leonard
Bill S. recommends
Frontier Infiniti
Very Satisfied Customer
Jan 16, 2013
I purchased a G37 from Frontier Infiniti last week. The salesman, Matt Saretsky, was extremely good. He was very knowledgeable and approachable. No "hard" sales tactics, but engaged effectively. I wasn't even actively looking to purchase (just dropped my FX35 off for service), but he was able to answer my questions and in so doing, he inspired a high level of confidence. I would recommend him to others.
Ann Timoney recommends
Frontier Infiniti
Financial and Mortgage Advisor
Jan 16, 2013
Brad Glincher has been my service consultant for many years as I have my third Infiniti from Frontier Infiniti. He always takes care of me and helps me to keep the car in top condition. He never recommends service that isn't needed, is great at communicating what is happening, and even asks how the family is. He is a great person to be connected to and I know he will always do a wonderful job in watching out for me with the care of my car. I'm spoiled with his and Frontier Infiniti's service. Thank you.
Anonymous recommends
Kurt Kummer
Jan 15, 2013
We had amazing customer service. He was so helpful every step of the way. For the first time ever, buying a car was somewhat painless. We had our small children with us and they turned on video games and a movie and provided them with snacks. He tried to get us the most for our tradein so that we could actually buy the car that we wanted. I recommend using Frontier Infiniti and ask for Kurt.
Rosemarie Delson recommends
William Perry
Real Estate Agent
Jan 14, 2013
I always looks forward of seeing William. He
Is a great representative of your company. William
Is alway friendly, kind, knowledgeable, efficient and helpful.
If I need a car, he makes sure I get a rental.
He is in contact during the day to give me update of the status
Of the car.
Infiniti should be proud to have such a great person
Working for them.
Jake Johnson recommends
Lee Quisenberry
Parent
Jan 12, 2013
Hi, Lee
Thanks againfor your GREAT customer care. I appriciate your caare for the customer and not just trying to close the sale. I HIGHLY recomment you and the JX35 to anyone that is a potential buyer.
Regards
Jake Johnson
Jake recommends
Lee Quisenberry
Buyer
Jan 11, 2013
Lee has great customer support and always go out of his way to help, thanks again for the Jx35!
MAXINE RUTHERFORD-MONTGOMERY recommends
Frontier Infiniti
Jan 11, 2013
MATT SARETSKY- THIS WAS OUR SALES PERSON. WE HAD A VERY PLEASANT TIME PURCHASING OUR NEW CAR. AS OWNERS OF MANY VEHICLES OVER A NUMBER OF YEARS AND AN INFINITI FOR 15+ YEARS WE DREADED ANOTHER NEGOTIATION OF THE TYPE WE HAVE HAD IN THE PAST AT OTHER DEALERSHIPS. THIS EXPERIENCE WASN'T LIKE THAT AT ALL. I'M HAPPY WITH MY CAR AND AM STILL LEARNING HOE TO USE ALL THE FEATURES. I WAS DELIGHTED THAT SOME OF THE THINGS THAT ANNOY ME (SCREECHES WHEN BACKING UP OR LOCKING THIS CAR) COULD BE TURNED OFF. I STILL HAVE AN OFFER FROM MATT TO COME BACK AND LEARN MORE FROM ABOUT HOW TO USE EVERYTHING. I DEFINITELY PLAN TO DO SO.
Rick Koolkin recommends
Mike Lyons
Jan 11, 2013
Aside from being very personable, Mike is also knowledgeable, thorough and efficient. He walks you through the process well, and explains things clearly. His estimates on how long things will take to complete are excellent, and he manages the visit in a cheerful and professional manner.
Ron Levi recommends
Frontier Infiniti
Buyer
Jan 4, 2013
Our car buying experience was unexpectedly pleasant. Matt Saretsky was not pushy and made us feel comfortable. During the final negotiations Matt was very professional and easy to work with. This has been the best car buying experience ever.
Thank you Matt and Frontier Infinity.
Donald C. Dyson recommends
Frontier Infiniti
Physician
Jan 3, 2013
I can't say enough good things about Matt Saretsky and the Frontier Infiniti dealership. Matt was very knowledgeable about features and options on the entire G37 lineup of cars. He took the time to explain the differences in the various models and option packages. He was very patient even when I took three different test drives with the different models. At the time of purchase he was very straight forward with the pricing and finance options. On delivery of the car he took the time to make sure that I knew how to use all of the many features of the car. Overall I could not have asked for a better car buying experience.
Anonymous recommends
Frontier Infiniti
Jan 3, 2013
I worked with Matt Saretsky in my recent purchase of an Infiniti JX35. Matt was extremely knowledgable about the vehicle and worked very hard finding the perfect vehicle for me and my family. I really appreciated his candor and no pressure salesmanship. I'm very pleased with my experience working with Matt and would not hesitate working with him for any future purchases.
BARBARA CLERK recommends
Frontier Infiniti
COSMETOLOGIST
Jan 2, 2013
ANY TIME I CALL BRAD HE IS ALWAYS THERE WITH HONEST, HELPFUL ADVICE ABOUT MY CAR AND IT'S REPAIR NEEDS. IF SOMETHING CAN WAIT UNTIL MY NEXT SERVICE HE SAYS SO, SOME CONSULTANTS WOULD PUSH SERVICES THAT YOU REALLY DON'T NEED OR COULD WAIT. MY HUSBAND AND I APPRICATE THAT KIND OF HONESTY. BRAD IS ALWAYS FRIENDLY AND I HAVE RECOMMENDED HIM TO SEVERAL OF MY CLIENTS WHO OWN INFINITI'S.
Peter Yoon recommends
Malcolm Cohen
Husband of JX 35 driver
Dec 30, 2012
Malcolm,
Made the deal happen and kept me away from your Competion in San Jose.
He made the process smooth and found me what I wanted. He took the
Extra effort to make it happen. Thanks Malcom ill be back
Itzak Friedman recommends
Lee Quisenberry
Dec 28, 2012
Lee,
It has been a pleasure woking with you on my new lease. I have been enjoying my new G37, what a blast.
Best regards and Happy New Year,
Itzhak
Ken Cresta recommends
Lee Quisenberry
Proud Owner
Dec 24, 2012
Dear Lee,
You were great. Of all the cars I have bought over the years (8 of them) you have truly been the best sales person to work with. You made it really easy to do business with.
Enjoy the Hoildays and thank you again.
Ken Cresta
Ernes Ho recommends
Ben Ly
engineer
Dec 19, 2012
Ben is an exceptional sales person, the best i have ever dealt with. he worked with me with patience and care for all the transactions (trade in old car, get a new car, and get maintenance plan). he answered all my questions and concerns. he gave me very competitive price without much hassle, and i ultimately decided to buy from him because of his care for customer, not only before the transaction but also after the transaction. i will definitely recommend him to all my friends and family. i rate him 10/10.
Seth Neumann recommends
Frontier Infiniti
Dec 19, 2012
Brad has been our serviced advisor since we bought our M35x in 2006. He has always been professional, proactive and creative in anticipating and resolving issues with the vehicle and with service and scheduling. Many little issues have arisen over the 100,000 miles and Brad has always been part of resolving them. I love the car and it's great but Brad and the Frontier team have made it the best car owning experience ever!
Unni Sreekumar recommends
Frontier Infiniti
A satisfied repeat customer since 1996. CEO ArcanaNetworks Inc.
Dec 19, 2012
Brad represents all thats best in service. He is extremely dedicated and goes the extra mile in making sure that all customer reported issues are handled. He has always recommended the optimal option to make the the car is serviced appropriately.
Jon Maxell recommends
Dru Tran
Dec 14, 2012
I wanted to share that we had a great experience with our recent car purchase at Frontier Infiniti with Dru, Ben, and company. At the time, my wife and I were on the verge of having a baby and we had decided we were interested in the JX and didn't really have time to "dilly-dally" about with this car purchase. Despite our urgency and pickiness about the car's packages and colors, Dru turned out to be very accommodating, friendly, and courteous. He even spent a fair amount of effort to look around the country to find what we wanted in short order. He ended up getting us a perfect match and without having to pay for dealer-to-dealer shipping costs. Thanks to Dru, Ben, and team at Frontier.
Matt A. recommends
Frontier Infiniti
CFO
Dec 14, 2012
Brad is not only knowledgeable, but he is extremely friendly. He is all of that and very efficient and knowledgeable. He makes the chore of having my car serviced very pleasant.
Rob Tang recommends
Frontier Infiniti
2nd Infiniti car owner
Dec 7, 2012
Paul's professional and knowledgable service, made us comfortable in making the right decision on our vehicle. Infiniti continues to always provide great customer service and that makes it difficult to purchase anything else. Thanks Paul and the Infiniti team who helped us with our purchase.
Keren And Bruce recommends
Frontier Infiniti
Dec 5, 2012
Great Sales Guy! No pressure...very honest and we had a great experience. He is the guy to go to
Jennifer recommends
Frontier Infiniti
Dec 3, 2012
As always, Brad was terrific. He kept me informed about the status of my car's service, and clearly explained the different service recommendations, without pressuring me to agree to services that weren't critical.
Kellie Piper recommends
Malcolm Cohen
General Manager, Bon Appetit Management Company
Dec 1, 2012
Malcolm is the reason i own an Infiniti.... five days in and i love it!! He was very responsive and respectful from the moment i submitted an internet request for more information on the infiniti cars. He didn't ring me obsessively and communicated in a way that i felt i could trust him from the get go. I then took my best friend with me for a test drive and Malcolm was delightful in person. Very knowledgable, very trustworthy and now i have an Infiniti G37 Sedan that i love.
Thanks Malcolm. it was a pleasure doing business with you.
Alexander Larkin recommends
Frontier Infiniti
Nov 30, 2012
This was my first visit ti Frontier Infinity. Brad was the service representative that met with me. He was gracious and clearly explained the needed repair. He followed up with a phone call to explain an additional item. I found him to be both courteous and helpful and was quite pleased to be dealing with him.
Steve Ichishta recommends
Frontier Infiniti
Physician
Nov 30, 2012
Friendly, courteous, professional, knowledgable.
W. Hein recommends
Dru Tran
Nov 30, 2012
We purchased our JX35 through Dru Tran at Frontier Infiniti and are very pleased with our purchase and the purchasing experience. Dru was very knowledgable on the vehicle and walked us through all the vehicle details before we left the lot. I would have no hesitation with purchasing a vehicle through him and Frontier Infiniti again in the future.
Darren recommends
Frontier Infiniti
Business Director
Nov 28, 2012
For the first time ever i actually allowed the sales person to take me for a test drive in the car during my first visit. I did this because i trusted Darin and also because the car had features i was not familiar with using (like cruise control assist), After he showed me how everything worked and showed me what the car was capable of, i was able to drive it and make an informed decision about my investment. It was a no brainer. And thanks to Darin who was honest and upfront, i probably wouldn't have gotten the car otherwise. He made the experience very positive.
Manuel A. recommends
Ben Ly
Sports Car Enthusiast
Nov 28, 2012
I'd like to thank Ben for working with me twice in the second half of 2012 on the purchases of two CPO G37S. My story is not like most; let me explain...
During the month of May'12, my wife and I gave her our 528i for use in driving to school and school related activities. My wife and I visited Frontier Infiniti to see and drive the G37 Sedan after reading car magazine reviews. Perhaps this would be our first Infiniti after years of owning several BMWs.
Ben met us and took the time to step us through the various configurations of G37, and allowed us to drive the sport and non-sport models. We drove away as delighted owners of a G37S.
Five months later, that G37S was totaled in an accident. We returned to Frontier Infiniti to purchase another G37S. Ben met us, and again, made the process simple for us to procure a G37S with the same features as the previous car.
We are delighted with the car and with the service Ben provided us on both occassions, and are happy to recommend Ben to our family and readers of this note.
Hale & Patty recommends
Adam Legros
happy owners of a new Infinity
Nov 23, 2012
Adam is the best Sales Consultant we have ever dealt with. We have owned numerous new cars, and his knowledge of the Infinity as well as all other makes and models was unparalleled. We felt absolutely no pressure to buy. He was open, friendly, and honest.
He made the buying experience easy and pleasurable. I would recommend him as a Sales Consultant to anyone.
Anonymous recommends
Frontier Infiniti
owner
Nov 18, 2012
Brad: Very detail person and explain the need to service.
Cathy Weselby recommends
William Perry
Nov 18, 2012
William is the best! I had my car serviced last week, which included two new tires and new rear brake pads. When I was driving home, I heard a noise coming from the back of the car. I called William and told him about the noise, and he recommended I bring the car in for an inspection. He had loaner car ready for me, and said they would look at the car as soon as they could. It turned out to be a piece of gravel that was lodged next to the rotor! I had my car back in no time, and at no charge.
Dominic recommends
Frontier Infiniti
Cassarino
Nov 18, 2012
Brad is great! just bought a 2012 FX-35 had one issue with the Iphone not connecting..
We got a hold of your top tech his name was Dean I believe he has been there for more than 15 years ...Well between the two of those guys they made it happen..Very Pleased
Top Notch! Technician Dean& Brad
Please tell them they made my Day ...
Dominic Cassarino /CEO County Comm Government Products Group...
Daryl D. recommends
Adam Legros
Nov 17, 2012
Adam made the purchase very easy and hassle-free and showed great concern when there was a glitch on the second day...very professsional
Jackie Foster recommends
Joe Zueger
Retired
Nov 17, 2012
Joe has been one of the best consultants I've had at Frontier. He makes sure
everything is done perfectly. Keeps me informed of everything to do with my car
servicing.
Andy C. recommends
Frontier Infiniti
Wealth Manager
Nov 16, 2012
Paul recently helped us purchase a car from Frontier Infiniti. He helped us in our decision by being completely professional, even though I dragged my feet for a few weeks. And he was smiling even when I came back and told him my wife said now wasn't the time. He had a great attitude and a willingness to help that typically is so thin for car sales people that it's see through. Paul is the real deal. I whole heartedly recommend him.
Anonymous recommends
Joe Zueger
Nov 14, 2012
My experience has been onsistently absolutely great working with Joe! Really nice, easy going, pleasure to work with.
Jill recommends
Frontier Infiniti
Mom-to-Be
Nov 13, 2012
Darin Howard is a very skilled and patient salesman. He really takes the time to understand his clients' needs and pain points. As a first time mother-to-be I found myself in unfamiliar territory where my priorities are shifting (daily). Darin took the time to address my immediate concerns, demonstrate features I didn't even consider as necessary until he explained them, and he was able to meet or exceed every request I put in front of him. He went well above and beyond the time and care of any other dealership we visited and he was always willing to give me space to consider what he had presented and weigh the options. When I resisted, he took a step back to learn what hesitations lingered and he allowed me to process in my own way. I'd buy a car from Darin again without question and I have already referred him to a family friend.
Charles Levy recommends
Frontier Infiniti
Co-Owner
Nov 13, 2012
Darin Howard provided outstanding client service, education, and follow up on the purchase of our JX35.
Denny North recommends
William Perry
MegaChess Champion
Nov 11, 2012
It is easy to write a good recommendation after it all goes well which is usually the case at Frontier Infiniti. Everything isn't going to be perfect every time. That's when I'm most grateful William Perry is my service consultant. Glad you're on the job, sir!
Andy Licht recommends
Joe Zueger
Engineer
Nov 8, 2012
I would like to commend Joe for doing a great job with the recent service of my 2004 G35 Coupe. Joe was able to fit me in the same day I called in and fortunately, have all the repairs completed the same day.
Joe has always been straightforward with his assessment of my car's health and recommendations for service. Its a pleasure working with him.
Thank You, Andy
Sachin Kumar recommends
Kurt Kummer
Car Buyer
Nov 6, 2012
Kurt was great to deal with and was very personable. He helped make the car buying experience stress free and was very helpful every step of the way. Thank you Kurt for all your help. It is much appreciated.
Phuong Nguyen recommends
Ben Ly
MD
Nov 5, 2012
Ben was great. He was very professional. We were very satified with his service.
Lori Shaheen recommends
Mike Lyons
Nov 4, 2012
It was my first visit to this dealership. My service went very well, quickly and efficiently Mike did a great job getting my car in service and explaining everything he was very professional. He also showed me a few other cars that I may be interested in. Defiantely would come back again.
pat & Myrtle Gunning recommends
William Perry
Nov 3, 2012
ALWAYS gives GREAT service - keep it up. I'm sure our ANTIQUE J30 is a lot more work than a more recent vehicle but William always comes through for us!
Scott Gainey recommends
Kurt Kummer
Senior Director, Cisco
Nov 1, 2012
Kurt is a consummate professional. He created an atmosphere that made for a very relaxing and natural buying process. He's very down to earth and provided credible and sincere answers to our questions. I would have no trouble whatsoever recommending Kurt to any friends or family.
Gina Serraiocco recommends
Joe Zueger
Life enthusiast
Nov 1, 2012
Joe is clear, direct, thorough and fits my style. I'm so glad that I switched to him.
Elizabeth Levy recommends
Frontier Infiniti
Happy Car Owner
Oct 28, 2012
Darin Is GREAT -
Made buying a car an enjoyable experience! How often does that happen!
He was able to answer all of our questions through the whole process and then evn a few visits after the purchase. I would recommend him to anyone.
Chris Keith recommends
Joe Zueger
Oct 28, 2012
Joe was very accomodating in getting my vehicle serviced. I came in without an appointment in the afternoon as my battery had died. Joe was able to get the battery replaced the same day.
Jason Bolosan recommends
Frontier Infiniti
CAD Engineer @ Tesla Motors
Oct 26, 2012
Brad Was very professional and courteous. He was able to squeeze in an oil change for me during a busy day. He then alerted me that there was a recall of my car and offered me a courtesy car so that I could get back to work.
Thanks again Brad. I appreciate your honesty and "no" haggle approach to service.
Anonymous recommends
Frontier Infiniti
Oct 26, 2012
brad has always been great during all our visit. Always delightful, cheerful, and ready to assist us.
Chris Duffy recommends
Joe Zueger
Oct 25, 2012
I had to have my car towed in because of a radiator problem. My appointment was at 11:00, I arrived early with the towed car. Everyone was very helpful and my wait was short. Joe Zueger was helpful in getting the service scheduled and giving me a loaner car.
I am very satisfied with the service from Joe and everyone at Frontier Infinity.
Thank you
Oct 24, 2012
Ben was great! Came to greet me, was never pushy. Super friendly! Also worked closely with me to find me a great deal.
A great salesperson overall.
Anu Ranganathan recommends
Mike Lyons
Teacher
Oct 24, 2012
Mike was so helpful when I brought in my G37 for service. He was very friendly and even bonded over the fact that we went to the same high school! He also believed me when I said the online price of my service was lower than the estimate he gave me and changed it immediately. Unlike most salesmen, he didn't try to add on a bunch of other things I needed to get "fixed" and I really appreciated that. I am definitely coming back to Mike for my next service!
Phillip Rolla recommends
Dru Tran
Managing Director
Oct 24, 2012
We strongly recommend Dru Tran as a Sales Associate. Dru was considerate, thoughtful and respectful. He exceeded our expectations. We were so pleased with our experience with Frontier Infiniti and Dru, that one month after purchasing our JX35 we replaced our 2008 QX 56 with a 2012 QX 56.
Thanks again to Dru for making our experience a great one.
Phil Rolla
Ben Popilsky recommends
Frontier Infiniti
Oct 23, 2012
Excellent service, everything well explained and the work done perfectly. I would highly recommend Brad.
Tej Dewangan recommends
Malcolm Cohen
Project Lead at Oracle
Oct 22, 2012
I haven't thought purchasing a car is so easy. I purchase JX35 from Frontier Infiniti and Malcolm Cohen was our sales consultant. He was very helpful, friendly and responsive. He clarified all my doubts and provided all details of the car. After the purchase he demoed and explained all the features of the car. I advise everybody to contact Malcolm if they are looking to buy infiniti car.
John Murayama recommends
Mike Lyons
Customer
Oct 22, 2012
Exemplary attention to details. Gets results.
Kim Loquaci recommends
Frontier Infiniti
client
Oct 21, 2012
Brad was extremely helpful and efficient when I quickly needed a new tire on my G37. He responded quickly and I was in and out of the dealership and on my way to work faster than I expected. He couldn't have been more knowledgeable and polite. Thank you Brad for your professional help. Kim Loquaci
Peter C recommends
Dru Tran
Oct 21, 2012
Dru Tran assisted me in my purchase of a 2012 M37. He greeted me when I walked up, answered all my questions intelligently and showed me the appropriate models and upgrades. He went on line to find the exact model and color combination I want expeditiously. During the negotiation, he did not waste my time. He got to the point of what he can do, talked to his manager several times.
If he had wasted my time, I would just walk out. He was friendly. When I look for another car in a year or so for my family and if I choose an Infiniti, I will definitely look for Dru.
Tim R. recommends
Dru Tran
Oct 21, 2012
Dru was very knowledgable and answered all our questions without hesitation. He never had to leave and check with someone for the answer. He listened to our desired options and then found a car for us and had it delivered on time. We would not hesitate to come back to Frontier for another Infiniti and we would seek Dru to help us.
Leonard Hancock recommends
Dru Tran
Senior Staff Scientist
Oct 21, 2012
This recommendation is for the fine service that I received from Andrew "Dru" Tran. Dru had a very courteous sales manner and the rapidity with he and the staff at Frontier Infiniti performed the sale was phemomenal. I needed to complete the transaction in 2.0 hours. The purchase was completed and all of my questions were answered, even under this pressure, in 2.0 hours. I am enjoying my Infiniti FX. I will advise any of my family and friends that are in the market for a car to come to your dealership and meet with Dru.
Mike and Lynn Aymar recommends
Dru Tran
Oct 21, 2012
Dru Tran was our sales consultant for our recent purchase of a JX35. This was our first purchase from Infiniti and our experience was absolutely fantastic. Dru was helpful, friendly and responsive without ever being pushy or overbearing. His knowledge of the vehicle and it's options (which on the JX are many) was impressive. His followup to pre sales and post sales questions has been great. We have purchased many cars over the years, from most of the high end brands, and my wife and I can say without any hesitation that Dru is the best sales person we have ever dealt with when purchasing a vehicle.
Hyon Pyon recommends
Dru Tran
Engineer at A Johnson and Johnson company
Oct 21, 2012
The purchase of my new G37 sedan was a great experience. The negotiation was quick and reasonable. Dru and everyone involved were extremely courteous to my needs as a customer. They made the effort to get me the exact color combination that I wanted.
Robert Sarauw recommends
Dru Tran
Sr. Customer Service/Tech Support Manager
Oct 21, 2012
Dru Tran has more than exceeded my expectations by making my experience at Frontier Infiniti a hassle free experience. He also went out of his way to make sure I was totally satisfied with my purchase. I will recommend Dru Tran to anyone wishing to purchase an Infiniti vehicle.
pallab recommends
Dru Tran
Oct 21, 2012
This is for Dru Tran.
He is a very friendly and cool type of guy - is very easy to talk to. You can almost discuss all your concerns regarding your car purchase - and you will get the sense that he is not just trying to sell the car - i can get the sense that he is trying to make me feel happy and comfortable. i would not have made my purchase, and would have walked away to next door where i could have purchased a similar type if it was not his excellent attitude. We even talked random things - he was both receptive and responsive. :-) Not only him, i found several other staff to be very friendly - even the finance person (forgot his name - sorry) - was very friendly - and never for a second tried to push for those addl. features that a dealer sells at the last table. But he did inform me about the addl. features and left it for me to decide. Actually, (while i am still going to figure how the car performs after a year or so), i had a very pleasant experience at Frontier Infiniti. People are really friendly and with good intentions geared for their customers.
Kelly Joyce recommends
Dru Tran
Teacher
Oct 20, 2012
Dru Tran at Frontier Infiniti is a credit to his dealership. He is a great example of how to change the image of a salesman. He is professional and I felt as though he was working more for me than the dealership. He worked hard to meet my needs and goals, putting my needs above his own. I highly recommend Dru Tran for your infiniti needs, if you are on the fence about what vehicle is right for you, regardless of make, Dru is highly knowledgable and will give you unbiased information to help you make the best decision for you.
Avinash Munimakula recommends
Frontier Infiniti
IT Professional
Oct 20, 2012
I strongly recommend Brad to anyone. His service is really good.
Explains very well about the if there are any issues with the car and recommends the solution.
Cathy Johnsgard recommends
Kurt Kummer
Customer
Oct 20, 2012
Kurt was very helpful and continues to support us on the car details. We were running late and he accomodated our tight schedule. It was much appreciated.
Al Frugaletti recommends
Frontier Infiniti
Oct 20, 2012
Brad is a great guy to work with.
Anonymous recommends
Frontier Infiniti
Oct 20, 2012
Brad provides excellent customer service. He goes above and beyond to make sure you are taken care of!
Anonymous recommends
Dru Tran
Oct 18, 2012
Dru has been tremendously friendly and helpful in the car-buying experience.
Susan Dwyer recommends
Frontier Infiniti
Oct 18, 2012
Paul Siefert was the sales consultant when I bought my car..He is personal has excellent,customer service and does not apply pressure to make a decision. He understands the importance of establishing a sincere relationship vs. high pressure selling. I appreciate all of his effort and support he gave to me when I did purchase the G37x. The car is gorgeous and I feel I have gained a friend in the process. Thank you Paul.
Kelly recommends
Dru Tran
Instructor
Oct 18, 2012
My salesman was Dru Tran and he is an absolute credit to Frontier Infiniti. He made my car buying experience a pleasure. He worked very hard for me and was very professional, had a great personality and I will be recommending all my friends, family and co-workers to contact Dru for an Infiniti.
Bing Gao recommends
Joe Zueger
Oct 18, 2012
I normally don't like to deal with the hassle of maintaining my car. But Joe has made my experience at this dealership as easy as possible. He would call me ahead and let me know the result of inspection, and if my car can be ready at the time I requested. It helps a lot to fit it in my schedule.
I really appreciate his help and professionalism.
Susan DiVita recommends
Adam Legros
Teacher
Oct 18, 2012
I'm extremely happy with my new Infinity G25. I found the sales person, Adam, to be very helpful and knowledgeable. I hear that car shopping/buying can be difficult, but it was a pleasure working with the people at Frontier Infinity. From Adam in sales, the financial lady, the service receptionist, and the service person that coordinated the loaner car while mud flaps were installed, have all been friendly and professional. Great experience and I love my new car!!!
Kelly recommends
Jose Villa
Instructor
Oct 17, 2012
My salesman was DRu Tran and he is an absolute credit to Frontier Infiniti. He made my car buying experience a pleasure. He worked very hard for me and was very professional, had a great personality and I will be recommending all my friends, family and co-workers to contact Dru for an Infiniti.
Rajpal Paryani recommends
Jose Villa
Software Engineer
Oct 16, 2012
I met Mr. Villa while buying my 2013 Infiniti G37. He made sure I had a really good experience while looking at every aspect of the car. He was a really good mentor for Mr. Paul who recently joined the company , and guided him through all the things to make sure my buying experience was really smooth.
Even during the negotiation stage , he understood all my requirements , and provided all the information from their side to make sure I made an informed decision. He did not rush me into anything and wasn't haggling to make the sale, this was the best thing for me as I do not want rapid fluctuation on price. The fluctuation is an indication for me that the initial quote was a really bad deal , and this could leave a bad taste in my mouth during the negotiation process.
I would highly recommend anyone who is interested in buying an Infiniti to talk to Mr.Villa , so that he gives a really good deal and buying experience to you.
Susan Dwyer recommends
Frontier Infiniti
Oct 12, 2012
Paul Siefert was the sales consultant when I bought my car..He is personal has excellent,customer service and does not apply pressure to make a decision. He understands the impotance of establishing a sincere relationship vs. high pressure selling. I appreciate all of his effort and support he gave to me when I did purchase the G37x. The car is gogeous and I feel I have gained a friend in the process. Thank you Paul.
James Keyes recommends
Joe Zueger
Oct 11, 2012
Thorough and professional providing a good customer service experience.
Nick recommends
Malcolm Cohen
Oct 6, 2012
I was very pleased with my experience at Frontier Infiniti on 10/2/12 and the Sales Rep Malcolm. I don't really enjoy the car buying experience so I put off getting a new car for quite a while. I saw the car I was interested in online and emailed to setup a time to see it. Malcolm was quick to respond and flexible with my schedule for a meeting. I found him to be very easy going, not pushy, and easy to work with. I told him where I needed to be on my trade and on the price of the car and he did his best to get there. I feel I got a good deal on a SUV that I really liked, I enjoyed working with Malcom, would recommend him, and would do business with him again.
-Nick
Anonymous recommends
William Perry
Sep 30, 2012
Actually, Mike Lyons was the service rep. Excellent service.
Anonymous recommends
Joe Zueger
Sep 28, 2012
Everything went very smoothly, service done before the stated time.
Anonymous recommends
Mike Lyons
Sep 27, 2012
polite, friendly and efficient
Ketan Zaveri recommends
Lee Quisenberry
Electrical Engineer
Sep 27, 2012
My wife and myself would like to thank Lee Quisenberry for finding an infiniti G37 that we exactly wanted and for being patient with us by allowing us to take our time to make the important decision of going ahead with the purchase of the car. We are very happy with our purchase and the positive purchasing experience we had.
Clay Brand recommends
Lee Quisenberry
Sep 27, 2012
It has been a year since my wife and I bought out new G37. I have to say that we can not be more happier. I would highly recommend Frontier Infiniti and Lee Quisenberry to anyone looking to purchase a new vehicle. We are always treated well when we bring our car in for service, my hats off to everyone at Frontier Infiniti.
William Brand recommends
Lee Quisenberry
Sep 27, 2012
Just wanted to say thank you for the great buying experiance. Easy and hassel free!
Ann Stirling recommends
Kurt Kummer
Sep 26, 2012
Kurt
Thank you so much for your help and expertise with the purchase of my new G37X
My husband and I visited your location three time before making our descision about buying our new car.
Your were very professional and well versed in answering all of our questions. I appreciate your time and effort you gave us last Sunday.
I would definately refer you to friends and family.
Best Regards,
Ann Stirling
Andy Faber recommends
Frontier Infiniti
Car owner (two Infinitis)
Sep 24, 2012
Very courteous and knowledgeable service advisor. It's a pleasure to deal with a professional person who has been at the same dealership for a number of years. Highly recommended.
Anonymous recommends
Frontier Infiniti
Sep 23, 2012
Brad is always welcoming with a big smile and a hearty laugh. He puts me immediately at ease and always makes sure that I am up to date on the condition of my car. His attitude and professionalism is greatly appreciated.
Steve Gary recommends
Frontier Infiniti
Picky G37 owner
Sep 21, 2012
I thoroughly enjoyed meeting Brad and appreciate his cordial style and way of working together to get questions answered and the service completed. His commitment to providing great service really shows and I'm pleased to have him as my contact for future car service needs.
Rakesh Gajwani recommends
Adam Legros
Sep 20, 2012
Adam was great to work with. Straight forwards and no BS.
Barbara Lepiane recommends
Mike Lyons
Retired Director of Human Resources SJUSD
Sep 20, 2012
I have worked Mike Lyons twice since I purchased my Infiniti G37 and both experiences were great. Mike is friendly, professional and very knowledgable. Both times he was ready to see me at my appointed time, he explained what work would be done and when my car would be ready. He keeps you informed either with a phone call or via e.mail. My car was ready when promised. It's a pleasure working with Mike Lyons and Frontier Infiniti.
Ellis Weeker, MD recommends
Joe Zueger
Sep 17, 2012
Efficient and effective. Recommends the right amount of work needed and is honest enough to say when it is not. That is why I keep coming back.
Kathleen Daniels recommends
Frontier Infiniti
Broker-Owner, KD Realty
Sep 17, 2012
Brad is a rare find. He truly understands customer care and "customer service." Brad is knowledgeable and trustworthy. He does not over-sell service that is not necessary. If the work needs to be done he will tell you. If the work does not need to be done he will tell you that too! Brad provides service with a smile and goes the extra distance to provide a great experience for his customers. I am grateful for the extraordinary service I receive.
Anonymous recommends
Frontier Infiniti
Sep 17, 2012
Great service. No BS. Loving dealing with Brad
Rick Truong recommends
Mike Lyons
CFO
Sep 15, 2012
I have been going to Mike for service on my 2006 Infiniti M45 for over 2 years. Every single time, Mike has been perfect in every aspect: friendliness, considerate, knowledgable, and helpful. Mike and the Frontier Infiniti team/facilities have been the best service experience I've had.
Best,
Rick
Sophie Lai recommends
Joe Zueger
Owner of Simply Perfect Weddings & Events
Sep 14, 2012
Joe is SO nice and sweet. I just love how he remembers you, and all the conversations you had before. He never pushes you to buy anything and he would take the time to explain everything to you. He's really great! Thank you Joe for keeping my Ex so awesome! =)
Derek Ribbons recommends
Frontier Infiniti
Sep 14, 2012
Brad is always a pleasure to work with.
Anonymous recommends
Malcolm Cohen
Sep 13, 2012
Malcolm was very pleasant and easy to work with. he took the time to make sure I was comfortable with the purchase and I was happy with my overall experience.
Kenneth recommends
Lee Quisenberry
C.E.O Team Fitness LLC.
Sep 11, 2012
Had a great experiance with Lee and his manager Jose when I decided to purchase my new G37 sedan. Not only did they work with me to find the exact car I wanted, they both went above and beyond to get me a GREAT deal. I could not have asked for better perople to work with on my car purchase. Jose (manager) was very professional and Lee did a wonderful job meeting my needs.
I will highly recommend Frontier Infiniti to all of my friends.
Thank you so much for a great car buying experiance
Denise recommends
Ben Ly
Involved in Education
Sep 9, 2012
I want to thank Ben and all the other employees at your Infiniti dealership. From the moment Ben met me in the parking lot he made every effort to get the best deal for me, exhibited absolutely no pressure and made sure I was comfortable while I waited for the paper work to be completed.
I would definitely recommend Ben to anyone planning to purchase or lease a car. In fact, my friend who accompanied me will get her next car there, moving from another Infiniti dealership in San Jose.
Thank you for your service. I will certainly return for my next car.
Gerry and Regina Kern recommends
William Perry
Sep 9, 2012
Gerry and I have been having our car serviced, with Williams's help, since we bought the car in 1999. He has always been professional and extremely helpful. He lets us know what has to be done to keep our car running the best and what needs to be done soon. Never pushing for unneeded servicing.
Hui Liu recommends
Ben Ly
software engineer, his customer
Sep 9, 2012
Good work. He helps a lot and gives the best service and advice. He is doing very well.
Charlene Jones recommends
Adam Legros
Sep 4, 2012
I strongly recommend Adam. He was very helpful in explaining the lease options to me. When I received the car he spent a long time showing me all the features and setting things up for me. After I had the car for about a month I came back and he showed me more things and answered my questions.
Lance Marshall recommends
Mike Lyons
Sep 4, 2012
Mike was great as usual
Swaroop Kolli recommends
Malcolm Cohen
Sep 2, 2012
Malcom did a great job introducing me to the Infiniti Ex35. I was a little hesitant on whether I could afford the car or not. But once we did the numbers on both the financing and lease options, it made sense. He was patient with all my requests even while it was way past his working hours. The negotiation went smooth, he was transparent and more important we had a deal put together pretty quick. And i am sure it was a win-win situation. The car was ready to go the next day and he went over all the features in detail. Overall he was thoroughly professional and fun to work on the deal with. I highly recommend Malcolm and Frontier Infiniti to anyone who is looking to buy their Infiniti.
Tim R. recommends
Frontier Infiniti
Aug 29, 2012
Dru was very knowledgable and answered all our questions without hesitation. He never had to leave and check with someone for the answer. He listened to our desired options and then found a car for us and had it delivered on time. We would not hesitate to come back to Frontier for another Infiniti and we would seek Dru to help us.
Ahmet Koylan recommends
Mike Lyons
CEO, Techworld Trading Inc.
Aug 28, 2012
MIke was really helpful with my first tune up and oil change service visit.
He acknowledge me with possible repair might occur and informed me for possible repair upgrades. i am gonna visit him soon, hope he will be there for me.
Matt P. recommends
Lee Quisenberry
Aug 28, 2012
I saw a Volvo S60 which I had been looking for as a daily driver for the past few weeks on the lot at Frontier Infiniti. I set up an Appointment with Adam last Saturday, came in and was welcomed by another salesman named Lee. Since Adam was busy, Lee took me on a test great test drive which took over 20 minutes to show me the performance or the S60. Once we got back, I was able to find a happy medium on price and agreed to purchase. During my wait to go into complete the paperwork, Lee asked me if I wanted a bit to eat and had me follow him over to a local deli where I was able to get a free lunch paid for by Frontier Infiniti.
I highly recommend everyone at Frontier Infiniti. Thank you to Lee, Alex, and Adam, you guys are the great.
Kirandip Dhaliwal recommends
Lee Quisenberry
Supervisor US Postal Service
Aug 28, 2012
I wanted to much thank Jose and Lee at Frontier Infiniti for making my car buying easy. My family and I drove from Union City after seeing a Lexus Hybred on their site. After driving the Lexus we much liked the car and wanted it for the price I thought was good for me. After not getting the price we wanted, Jose was able to work out a best deal for us.
Thank you
Kirandip Dhaliwal
Jamie F. recommends
Mike Lyons
Product Manager
Aug 28, 2012
Mike was awesome. He went above and beyond whenever we talked on the phone. He made me feel at ease that everything would work out no matter what. It was a very tough time for be because I had a family member pass away and I had to take the loaner car to southern California for the funeral. I had to leave on business travel the next day and I could not get the loaner back in time. I called and Mike said, simply, "Take care of your family, and don't worry about the rest." It was exactly what I needed to hear. I would like to thank Frontier for their service and making me feel like everything would be fine. Thank you all again, ~Jamie
Elizabeth Given recommends
Mike Lyons
President, CEO, iTRACS Corporation
Aug 27, 2012
Mike was extremely transparent in his articulation of the pros/cons of weighing the service requirements for my car - I very much appreciated the candor. He didn't attempt to "sell" services before they were really needed. Refreshingly honest!
Hou recommends
Mike Lyons
Aug 27, 2012
professional, knowledgeable, good service
Delia Gallagher recommends
Joe Zueger
Business owner
Aug 24, 2012
This young man is one of your most valuable employees.Regardless of my concerns about my Infiniti,Joe is ready and eager to take care of it.He answers voice mails promptly and always has a solution ,from a major repair to the "annoying"reminders that pop up WAY before a service is due!!!For an elderly lady like myself, unaccustomed to the latest technology,he is a fount of information.I feel very lucky that he is my service representative. May I also tell you how efficient Annette is at your Service Desk--polite and capable,she makes one feel welcome and always tries to work around ones schedule.
Siobhan Btown recommends
Kurt Kummer
Business owner
Aug 23, 2012
My husband and I started driving "Infiniti " cars 7 years ago. We recently purchased the "JX" a week ago. The sales person "Kurt Kummer" was a delight to work with. Kurt was patient, knowledgeable, very honest and polite. Kurt was not in any way pushy, like a lot of other sales people are. If he didn't know the answer he went to his team and found the answers! So far, my husband and have had the "G37" then the "FX" then the "EX" and by far our new "JX" has surpassed our expectations.
Also a big thank you goes out to "Jose" and "Alex" and "Nora".
A note to the owner....you have an amazing "Infiniti Team"! Take care of them, but from what I understand....you do that very well :))
From one business owner to another....thank you! But that hardly covers it!
Ruben Rodriguez recommends
Lee Quisenberry
Leadership Coach & Consultant
Aug 22, 2012
BEST CAR PURCHASE EXPERIENCE EVER!! This was my first experience buying an Infiniti G37 - and I'm glad I went to Frontier Inifiniti (Stevens Creek Blvd/Santa Clara)! I worked with Lee Quisenberry and Jose Villa on the sale and Ron Freitas in Financing - and they were all professional, friendly and very knowledgeable. They listened well, responded to my questions and made me feel like part of the Infiniti Team! Highly recommended!
Delores Gaston recommends
William Perry
Aug 21, 2012
William listens to what you have to say. I questioned why my service engine light was on and he took me to my car to show me that I hadn't tighten my gas cap. Simple answer quick fix. I told him that someone back into my car not only did he recommend someone for the repairs but he reminded me that it was comprehensive and not collision so I didn't have to pay as much deductible. Which made it a lot easeier to pay infinity 300 dollars for work I needed. Great guy.
Anonymous recommends
Frontier Infiniti
Aug 20, 2012
Brad is always polite, friendly and very informative. I greatly appreciate fabulous customer service and will continue to come to this location. Good customer service is so hard to come by these days and I would highly recommend Brad to anyone and everyone!
Mayank Shah recommends
Frontier Infiniti
Aug 20, 2012
I have been going to Brad since I first got my car in 2006. Recently, I made the mistake of going to another local Infiniti dealership to get a diagnosis and quote to fix an issue I was having with my airbags. The other dealership charged me a diagnosis fee, and told me the cost of the fix was going to be about $600 because my car was out of warranty. I called Brad, told him the situation and he had me in the next morning. Brad and the team at Frontier Infiniti found that my airbag issue was a part of some recall/extended warranty and fixed it for me at no cost! What the other dealership was going to charge me for, I have no idea, but I will never make the mistake of not going to Brad and the team at Frontier again.
Jim Meduri recommends
William Perry
Regional Sales Manager
Aug 19, 2012
I enjoy working with William based on his knowledge of my car and can be confident in the recommendations he provides. He is always personable and professional in all my visits over the many years of service he has provided.
DIANE KLINE recommends
Lee Quisenberry
Aug 16, 2012
WE RECENTLY LEASED OUR FOURTH INFINITI FROM FRONTIER INFINITI. LEE QUISENBERRY WAS OUR SALES CONSULTANT FOR THE LAST TWO LEASES, HE HAS BEEN EXCELLENT IN HELPING US FIND THE CAR THAT FITS OUR NEEDS AND HELP US TO GET THE BEST PRICE AND TRADE-IN. LE WILL MAKE YOU VERY COMFORTABLE WITH YOUR PURCHASE OR LEASE OF A NEW INFINITI FROM FRONTIER INFINITI.
BEST REGARDS,
BRUCE & DIANE KLINE
David Beausoleil recommends
Malcolm Cohen
Sr. Project manager - OPI Commercial Builders Inc.
Aug 13, 2012
My current car buying experiance was an exceptional one having dealt with Malcolm Cohen and his team. I would most definitly refer clients, co-workers and family members to Malcolm and Frontier InFinity for there next car purchasing experiance!!
Venki recommends
Mike Lyons
UX Architect
Aug 13, 2012
Prompt & Perfect.
Right on time and delivery was made ahead of promised time.
Good work.
S Miller recommends
Frontier Infiniti
A Friend
Aug 11, 2012
I have known Brad for almost 10 years now, from the first day of service to my car he made me feel part of the Infiniti family as well as his own, over the years he has not only gone above and beyond in care and safety for my car but as a friend as well.
He encouraged me when I lost a child, we share photos of children, grandchildren,and he makes sure that all of my needs are taken care of for my car,Brad you are truly a gift and Infiniti is very lucky to have you,they can never replace you!!
Thank you, you are such a blessing to me!!
Sudipto Biswas recommends
Frontier Infiniti
Owner of QX56
Aug 10, 2012
Brad has always been a great listener. His pleasing disposition and personality makes the custoemr feel comfortable that his car and issues will be taken care off. Obviously Brad cannot solve the technical issues himself, but he does accept customer issues at face value and will make sure the car gets looked at to address what ever be the issue.
Such resources will make customers keep coming to your dealership
Arvin recommends
Lee Quisenberry
Aug 9, 2012
He is really helpful throughout the process. Was been patient and willing to work out a fair deal. Has a pleasant and warm attitude towards people. Will recommend Lee anytime. Thanks
Suresh Parsuram recommends
Joe Zueger
Senior Software Engineer
Aug 5, 2012
I highly recommend Joe. He is very sincere and helpful. Also, whenever my car has required extended service, he has kept me updated with the progress of the repair work.
Anonymous recommends
William Perry
Aug 5, 2012
Prior to receiving my Infiniti as a gift from a family member, I had never seriously considered purchasing an Infiniti. But I absolutely LOVE William Perry, and I'd hate to lose him as my service representative. He is hands-down, bar none, the best representative I've ever worked with. Because of his excellent service, an Infiniti G25 is on my short list of cars that I'm considering to replace my current car.
Peter C recommends
Frontier Infiniti
Aug 4, 2012
Dru Tran assisted me in my purchase of a 2012 M37. He greeted me when I walked up, answered all my questions intelligently and showed me the appropriate models and upgrades. He went on line to find the exact model and color combination I want expeditiously. During the negotiation, he did not waste my time. He got to the point of what he can do, talked to his manager several times.
If he had wasted my time, I would just walk out. He was friendly. When I look for another car in a year or so for my family and if I choose an Infiniti, I will definitely look for Dru.
scott robinson recommends
Malcolm Cohen
Aug 4, 2012
Very Knowledgeble. Overall excellent experience
Sheila Vidal recommends
William Perry
Aug 4, 2012
I am very pleased with the service and Mr. Perry is professional and helpful in explaining the work recommendations.
Philip Engleman recommends
William Perry
Aug 2, 2012
William is always personable, responsive, and helpful. My evaluation is excellent
without reservation.
Butch Keller recommends
Joe Zueger
Aug 2, 2012
Joe has always been a pleasure to work with. As I have said many times before (I have even told Mercedes) that if you want to learn how to treat people the right way take lessons from your dealership.
Laura Carreon recommends
Joe Zueger
I'm a Physical Therapist and a Mom!
Aug 1, 2012
Joe was a pleasure to work with. He was attentive, prompt, and courteous. This was my first experience at this dealership, and Joe was a excellent representation of your company. In the past I had a very negative experience with a dealership performing service on my car (Acura not Infiniti). I have been extremely resistant to having our car serviced by a dealership because of this experience. Joe was professional and lived up to your company standards. We'll be back for future car service, as well as future purchases. Thanks!
Carlos J Chacon recommends
Joe Zueger
Quality Engineer/Lockheed Martin
Jul 29, 2012
My service experience on July 25, 2012 receives nothing less than an A+.
Joe Zueger showed exceptional courtesy and care to my service concerns
of my 2010 G37 convertible. Thank you Joe for a job well done.
Carol Lameira recommends
Ben Ly
Jul 29, 2012
I firmly recommend Ben Ly as a super salesman for Frontier Infinity. He was very
knowledgeable, and easy to work with in finding our 2012 M35H Infinity. And he kept
the secret of the purchase so my husband could surprise me. Thank you Ben.
Isabel Rosales recommends
Joe Zueger
Business owner Access Commercial Door Company
Jul 26, 2012
Joe goes beyond good customer service. He makes sure every thing exceeds my expectations. Even in small talk he shows me things about my car I never knew or that I should keep in mind for the future. This makes me feel safe and adds to the enjoyment of my Infinity. I told Joe as long as he is there, so is my business. As a matter of fact, him as my service advisor would be a good selling point for any future purchases. He is that good and personable. Thanks Joe !
Louie Marquez recommends
Joe Zueger
Owner of car
Jul 26, 2012
Joe and his team were great! He kept me informed as needed. My car runs like new.
Ewa recommends
Kurt Kummer
CEO
Jul 23, 2012
My visit was both super easy and efficiently fast. Kurt was extremely knowledgeable and it was a real pleasure dealing with him. I highly recommend Kurt, the dealership and the service department. This is my second purchase from the Frontier Infinity and I am sure I will be back in the future. Thank you.
Dengyu recommends
Ben Ly
Electrical Engineer
Jul 23, 2012
This is my personal recommendation for Ben Ly. Mr. Ben Ly recently provided me many useful information when I was going to buy a new car. He is very patient and kind. He is very considerate for customer. Whenever I have any question about the new vehicle, he can always explain it to me very clear.
I highly recommend Mr. Ben Ly, I am pretty sure he will make a great asset to your company!
Jack Restrick recommends
Joe Zueger
Jul 22, 2012
Needed new battery on an expedited basis. Joe promptly arranged for available battery and immediate installation. Work was done promptly as promised. I appreciate the courteous and attention.
Anonymous recommends
William Perry
Jul 21, 2012
Very courteous. Kept me up to date on the progress of my car. Very satisfied with his service.
Angela Raggio recommends
William Perry
Jul 20, 2012
William has been my service adviser for the past 6 years and always provides me with excellent service. He is very personable and always gets me in and out very quickly. I am always extremely satisfied with the service that I receive and would highly recommend William and Frontier Infiniti.
Jessica recommends
William Perry
Jul 15, 2012
Always very friendly and very prompt.
Matt Ackerman recommends
William Perry
Jul 15, 2012
What a pleasure to work with William. He was friendly, informative and thorough.
Vanna Truong Truong recommends
Mike Lyons
VP - Business Development
Jul 15, 2012
Mike always does a great job with my car. I took my car in for it's routine service and Mike alerted me that I was eligible to use the rest of my warranty for some upgrades on my G37. I got a new steering wheel, stick shift and handle bars. These small details make a big difference on the car. Had Mike not mention I still had time left on my warranty I wouldnt of receive these upgrades to my car. I appreciate your honesty and great service !
Daniel Hodges recommends
Frontier Infiniti
Founder/CEO - Reach150
Jul 13, 2012
Thanks again to Brad! My FX35 had a warranty issue and Brad took great care of me. It only took a day. I only spent 10 min at the dealer, he gave me a loaner car and my Infiniti feels like new. Thanks Brad. I appreciate the awesome service.
Lynn Coon recommends
Frontier Infiniti
Jul 12, 2012
Brad handled the latest service on my car with his usual effeciancy and friendliness.
In my opinion any employer would be fortunate to have an employee of his caliber as a member of their staff..
pallab recommends
Frontier Infiniti
Jul 4, 2012
This is for Dru Tran
He is a very friendly and cool type of guy - is very easy to talk to. You can almost discuss all your concerns regarding your car purchase - and you will get the sense that he is not just trying to sell the car - i can get the sense that he is trying to make me feel happy and comfortable. i would not have made my purchase, and would have walked away to next door where i could have purchased a similar type if it was not his excellent attitude. We even talked random things - he was both receptive and responsive. :-)
Not only him, i found several other staff to be very friendly - even the finance person (forgot his name - sorry) - was very friendly - and never for a second tried to push for those addl. features that a dealer sells at the last table. But he did inform me about the addl. features and left it for me to decide.
Actually, (while i am still going to figure how the car performs after a year or so), i had a very pleasant experience at Frontier Infiniti. People are really friendly and with good intentions geared for their customers.
Imreet Bhatia recommends
Kurt Kummer
Management Consultant
Jul 4, 2012
The experience of buying a car is something which everyone dreads; especially me and this was something i was not looking forward when i went out to look for a new car. But Kurt made a big difference in terms of my overall experience. He was extremely knowledgeable and clear during the entire process. needless to say; he is one of main reasons (and of course other being the car) why i chose to buy the car from this dealership
Jeff urban recommends
Kurt Kummer
Jul 4, 2012
From test drives to paperwork to reviewing all of the features of my new M37, Kurt did an outstanding job! I will recommend Kurt to anyone I meet who is interested in a new vehicle and looking for a professional sales person backed up by a solid dealership.
Meifang Buchsteiner recommends
Joe Zueger
Jun 28, 2012
I am always very happy with Joe's services, he gives me good advices to take care my QX56 . He does his best to offer me the accommodations whenever the car is in the shop, and gets the services done in the minium time.
Ava Cassidy recommends
Mike Lyons
Jun 27, 2012
Mike was great. He explained all maintenance / repairs needed and provided a direct onsite demonstration of the vehicle parts assessed. In addition, he was courteous and knowledgeable and exhibited a good sense of humor.
Anonymous recommends
Mike Lyons
Jun 23, 2012
Mike is very nice and professional.
Miriam Motoyama recommends
William Perry
Retired teacher
Jun 22, 2012
William listened to my concerns with my car.
He checked and took care of my
car exhaust.
I felt assured that my safety was also taken
care of by changing my tires.
Thanks people for taken care of your clients.
In Costa Rica I drive a Nissan Navarra
Thanks
barbara souza recommends
William Perry
buisness owner
Jun 21, 2012
don't change a thing
AA recommends
Adam Legros
Jun 21, 2012
I've always likened the car buying experience to a visit to a dentist - infact given a choice I'd gladly visit the dentist than a car dealership. But my car buying experience was a very positive on with Adam at Frontier Infiniti. All of my initial communication with him was via email where we agreed on upon the car and the lease terms -there was absolutely no pressure from Adam's part to close the deal. He gave me the space I need to make the call. I said I was coming in to do a test ride as well as appraise my tradeoff car and we closed on the deal within 30 minutes of my visiting Frontier Infiniti, as I got a good deal on my trade off. Adam was extremely knowledgeable and passionate about the cars he sells and very professional throughout the process. This has been the most enjoyable car buying experience till date.
Ruby Yehoshua recommends
Frontier Infiniti
Jun 21, 2012
Brad knows everything my car needs and also give me a correct estimate for the next service. Which is amazing to me.
In any service I have I bring my car and feel so lucky with Brad and everything Frontier Infiniti is offering.
I never felt so good with my car until I got my G35. I still feel I'm driving a brand new car even after 83K.
Thanks Brad.
Doug from El Paso recommends
Malcolm Cohen
IT System Mgr
Jun 18, 2012
I had the good fortune of getting connected with Malcolm for an internet purchase. He always made himself available for any of my questions (e-mail or cell phone). He kept assuring me that even though the car was sight unseen, it was in excellent shape and he wasn't lying. He took care of the administrative issues on the California end while I took care of getting a loan started on my end. Once I got my bank in connection with the Frontier dealership, things got rolling fast. Malcolm hooked me up with a transportation company that runs cars to locations all over the country for Frontier Infiniti. That worked out well for me. Overall, I would say I had a great experience working with Malcolm and I would be happy to recommend him to any potential buyer.
Robert Sarauw recommends
Frontier Infiniti
Sr. Customer Service/Tech Support Manager
Jun 17, 2012
Dru Tran has more than exceeded my expectations by making my experience at Frontier Infiniti a hassle free experience. He also went out of his way to make sure I was totally satisfied with my purchase. I will recommend Dru Tran to anyone wishing to purchase an Infiniti vehicle.
Rachelle Curry recommends
Adam Legros
Jun 15, 2012
I purchased my new Infiniti G37 from Frontier Infiniti a week ago, and wanted to write a letter of recommendation for Adam Legros. He was professional, knowledgeable and very collaborative throughout the entire process.
He offered an opportunity to test drive more than one model of Infiniti, discussed options and offerings and really helped us purchase a car that makes us extremely happy.
Adam removed the stress from purchasing a new car: we had a price in mind which he met, gave us a fair trade-in price for my old (2003) Infiniti G35 and made sure we were comfortable and happy with our selection.
Adam is a fabulous car salesman: knowledgeable, interested in meeting his customer's needs and willing to listen. He far exceeded our expectations and I have already recommended him to several colleagues who may be looking for cars in the future.
Anonymous recommends
Malcolm Cohen
Jun 9, 2012
From start to finish, Malcolm treated us with respect, kindness and integrity. His first offer for the price of the new car and the trade-in of our old car exceeded all of our expectations. He gave us an exceptionally fair price and he did not expect us to haggle and negotiate. But, not only did he treat us well to get us to sign the dotted line, Malcolm came in _on his day off_ to personally deliver the vehicle to us. I only wish that our car buying experiences in the future are as painless and pleasant as dealing with Malcolm. I would buy another car from Malcolm in a heart beat.
Elena & Kevin recommends
Frontier Infiniti
Your new friends, The Grants
Jun 7, 2012
Darin - you were a pleasure to work with. Very thorough, accomodating and fun. You left us with a great feeling about our new car and most importantly, we feel free to call you if or when we have a question. We also feel very comfortable to refer people to you and Frontier Infiniti. Thank you for the honesty and integrity. Everyone has been great there!!
Frank recommends
Malcolm Cohen
Buyer
Jun 6, 2012
Malcolm provided exceptional service. He was knowlegeable, professional and courteous. Most of all, he provided a great deal without all of the annoying haggling. If you want exceptional service and a great deal, see Malcolm.
Hyon Pyon recommends
Frontier Infiniti
Engineer at A Johnson and Johnson company
Jun 1, 2012
The purchase of my new G37 sedan was a great experience. The negotiation was quick and reasonable. Dru and everyone involved were extremely courteous to my needs as a customer. They made the effort to get me the exact color combination that I wanted.
Bruce Morimoto recommends
Adam Legros
CPA
May 31, 2012
Hi Adam,
Thanks for all your help!
You did a great job with my auto purchase!
Regards,
Bruce
Kevin Quant recommends
Frontier Infiniti
May 30, 2012
Darin was excellant, he made our purchase very enjoyable. My wife and I appreciated his upfrontness and honesty. The negotiation process was the most pleasant that we have ever had at any dealership ever! I would definetly recommend Darin to my friends and family.
Aaron G. recommends
Adam Legros
Global Supply Manager
May 30, 2012
I’ll start by saying that I’m a car enthusiast and I change cars very often; that said I’ve been thru many, many car buying experiences (easily over 25 going to 30); from BMW’s to Audi’s ,Acura’s you name it, and I have to honestly say this was the one of the best car buying experiences (if not the best one); Adem was never pushy and he patiently answered all my questions and returned all my calls, e-mails; text messages; etc., also Malcolm who helped at the end of the process was as well very helpful and easy to work with; I never felt pressured and they gave me my time and space. – this is the way a car experience should be.
Everyone there was very friendly and professional!
Thank you Adem, Malcolm & Frontier Infiniti for such a pleasant experience.
Stan Fink recommends
William Perry
May 29, 2012
Appointment time with William was on time per schedule. Curteous service and William kept me informed as to when car would be ready, as I waited in service area. Car delivered clean and on time. positive experience.
Harsh recommends
Lee Quisenberry
May 25, 2012
I highly recommend Frontier Infiniti for getting us a great price on our new G37. I found the sales team to be very helpful in finding me a car that fits my budget, and then also getting me great financing options.
Once again, I recommend Frontier Infiniti, Lee Quisenberry and the whole staff. Thank you for a great experiance.
Farid Haddad recommends
Joe Zueger
May 24, 2012
Joe provided excellent service. He was prompt, curteous and very professional. My experience in dealing with him gave a very good impression of Frontier Infiniti, and will bring in my G20 in to Fontier Infiniti for repair and service in the future.
Now, if only Infiniti offered an economy model in its lineup of vehicles, I would have considered purchasing a replacement for my car. Until then, I am very content with my 21 year old G20!
Mr. Hijazi recommends
Kurt Kummer
New G37 Owner
May 18, 2012
My experience at Frontier Infiniti was unbelievable. The complete staff were helpful and knowledgeable. Kurt Kummer in particular was an exceptional Sales Consultant. He went above and beyond to make my car buying experience an enjoyable one. I would recommend Kurt to anyone who wants to receive a great deal and hassle-free service.
Matt Ackerman recommends
Frontier Infiniti
Happy Frontier Infiniti Service Customer
May 18, 2012
What a pleasure to work with Brad. He really does go the extra mile to ensure that your car is servied at the highest level and that you understand what is causing the issue. He does a fantastic job of describing the situation and outling your options.
One huge difference between Brad and others is that Brad is working for/with you in contrast to other Service Consultants who are always pushing an up-sell.
I am certain that you will enjoy Brad for his high level of service as well as his engaging personality.
Richard Moll recommends
William Perry
old retired guy
May 17, 2012
William was very kind to me as I came in off the street in my 2010 M35 which I had owned since December. I have been having problems with the air conditioning system now that the weather had turned hot. He took the time to patiently explain the system controls, and suggested cleaning the a/c evaporation system to get rid of the wet sweat sock smell. William was the model of courtesy, and was an excellent listener as I unfolded my story. He will draw me back to Frontier. Thank you William.
theyab recommends
Mike Lyons
May 16, 2012
I would like to thank mike a lot for the great customer service.He took the time to listen to what i have to say.He was very knowledgeable and provide me with answers to all my concerns. During the time my car was at service, he called me multiple times just to give me an update on whats going on with the service which is something I really liked. To be honest, even though I didn't buy my car from Frontier Infiniti, I'm considering having my car serviced by you guys and the obvious reason is how mike set the bar really high.
Thank you
Lorrie Bruderer recommends
Malcolm Cohen
Buyer and owner
May 15, 2012
Malcolm made what could have been a stressful and unpleasant experience the total opposite. I had been to several other dealers before coming to Frontier Infiniti. I felt no pressure whatsoever like I did at some of the other dealers.
Malcolm was extremely knowledgeable about the car we were looking at. He made the purchasing process easy and pleasant. I highly recommend Malcolm if you want to feel like you are working with an honest individual.
Starr Tiano recommends
Frontier Infiniti
Medical Software Sales Professional
May 15, 2012
I would highly recommend working with Darin. He is very professional and will go the extra mile to meet your needs and time commitments. Darin listens to his clients and tries to understand exactly what the need is from price to features and functionality.
I would encourage anyone that is looking for a car to contact him immediately.
Adam Swidler recommends
Mike Lyons
Sr. Manager
May 7, 2012
Mike was very professional and courteous. He immediately sensed that I was intent on getting back to work and he got me into a service loaner very quickly. I appreciated the service report that was generated and provided to me and I appreciate that they found and fixed a nail that was in one of my tires. I found your pricing to be fair and the job was done just when Mike said it would be done. Thanks very much Mike, for a job well done!
April recommends
William Perry
May 7, 2012
William was great! My regular technition wasn't available so I went to William and didn't know what I was going to expect but had absolutely no problems and got the same level of excellent services I have always got from this dealership. Great job and thanks for all the help!
Angelina Vargas recommends
Mike Lyons
Office Manager
May 7, 2012
Mike Lyons is awesome and I enjoyed working with him in regards to my service appt for my Infiniti. I have worked with a couple other service reps in the past but I didn't have a good connection as I did with Mike. He was very helpful and knowledgeable about my vehicle maintenence. I trust him with my vehicle and the advice he gives about it. If I ever go back for service I am definitely requesting Mike as my main service rep!
Anonymous recommends
Adam Legros
May 3, 2012
It was great experience working with Adam, he was patient throughout and helped me snap a good deal.
Don MacLennan recommends
Frontier Infiniti
May 3, 2012
Darin made the entire process of selecting my car a pleasure. It started with me calling him from overseas because I was moving to the Bay Area and needed a car soon after arriving. He was responsive at every step. When the car was ready, he spent lots of time with me explaining the features of the car, even as I was a prior owner of the G series sedan. I would recommend Darin highly on the basis of the service he provides.
bryan recommends
Frontier Infiniti
IT engineer
May 3, 2012
Brad is very helpful and responsive.
bryan recommends
William Perry
IT Engineer
May 3, 2012
very nice and courteous and helpful
Angela Gouker recommends
Lee Quisenberry
May 2, 2012
My husband and I had been looking for a vehicle for the past 6 months. We were very particular about what we wanted and how much we were willing to pay. We took the chance and drove 4 hours based on a phone conversation with Lee regarding the vehicle. This was our first purchase from Infiniti and our overall experience was outstanding. Lee was honest, down to earth and responsive without ever being pushy or overbearing. We were able to work out a trade and purchase our car without the usual stress one deals with at an auto dealership. The entire process was respectful and we were given 5 star customer service throughout the entire process. I would definitely recommend Lee and Frontier Infiniti to our family and friends. It was absolutely worth the drive!
Thomas James Hislop recommends
Joe Zueger
Director of Sales Operations
Apr 26, 2012
Joe has been very helpful in all of my dealing with Frontier Infinity! I truly trust Joe and that he has my best intentions in mind, not the dealers intensions. That is not easy, especially dealing with me! It is refressing working with someone that is technical and not just a sales person! He is the reason you have my business!
Bob Martin recommends
Mike Lyons
Owner
Apr 26, 2012
Mike was personable.showed a sincere interest in providing outstanding service and
Clearly communicated the issues associated with my vehicle without pushing .
Bob Martin
amir kaykha recommends
Mike Lyons
Apr 24, 2012
very nice, fast , ontime, professional
Rick Koolkin recommends
Mike Lyons
Apr 19, 2012
Helpful and very customer oriented. If he didn't know the answer to my questions, he found out and provided me with the information I was after.
Rene B. recommends
Malcolm Cohen
A Satisfied Customer
Apr 18, 2012
As the Internet Sales Manager, I HIGHLY recommend dealing with Malcolm. He is very professional and courteous as well as knowledgeable of the various key characteristics of the vehicle I was interested in. My entire purchase experience from start to finish was OUTSTANDING.
Jay Dholakia. recommends
Lee Quisenberry
Apr 15, 2012
Lee is a seasoned, honest sales person with great people skills. I visited him as I was interested in buying a FX35. He gave me a thorough rundown of the vehicle. I found him to be very knowledgeable. Lee has great patience and does not play nonsense preying tactics like other sales person at various dealerships. Best part was the test drive that Lee guided us through. He ensured that we get a feel of bumpy, windy roads along with great highway lines. He tried to understand my personal likes/dislikes, financial situation and helped me guide accordingly. I highly recommend Lee. Don't forget to go on his guided test drives. Keep up the good work, Lee.
Dave H recommends
Frontier Infiniti
Apr 10, 2012
Darin was extremely professional, organized and never pressured me in the sales process. Darin kept me informed on new CPO at the dealership and negotiations were quick & straight forward. I would highly recommend Darin to my friends and family.
Yang recommends
Kurt Kummer
Engineer
Apr 9, 2012
If you are ever looking for a Infiniti Vehicle, Kurt is the person you need to talk to!
According to my recent purchase on April 7th, 2012. Kurt was very patient and professional.
He explained the performance, power, year, condition of the vehicle to me in detail.
After that, he driven with me for a test driver and a mechanical check I requested from the third party. It took us about an hour, but he was smiling from the beginning to the end.
Everything was nice and smooth. At last, I got my G37 sedan from Kurt.
Best service ever!!! I highly recommend him to be your next car purchase.
Yang
Bay area Engineer
LInda Proverbs recommends
Joe Zueger
Apr 9, 2012
Joe did a great job understanding the issues I was having with my car and ensured all items were taken care of to my satisfaction. He listened and didn't 'dismiss' my comments about -- "i heard a noise!"
Great work. Thanks.
Sharell Lauderbach recommends
Joe Zueger
Apr 8, 2012
The service with Joe is always prompt and he is easy to talk to about the work required. My car is getting older but I hope to drive it for many more miles as I love it.
Peter Rothschild recommends
Malcolm Cohen
M.D.
Apr 5, 2012
This is a letter of recommendation for Malcolm Cohen. He assisted me with my selection of a new car and sold us an Infiniti QX56.
Malcolm is quite knowledgeable about the car he sold us. He knows all of the features and benefits and even the weight of the vehicle. He also knew a lot about the car we were trading in – a Ford Explorer – and he was able to readily explain the differences.
We really appreciated Malcolm’s helpfulness. I am extremely busy, and the fact that Malcolm was willing to drive our new car to the house is what sealed the deal. Once at the house, he spent a long time- approximately an hour and a half, perhaps longer – sitting in the car and going over each and every button and knob and how to use them. This was after he spent a long time thoroughly explaining the car, the Infiniti Personal Assistant, service, etc.
Before leaving, Malcolm even climbed up on a ladder in the garage and programmed the garage door opener in the new Infiniti. We really appreciate him doing that. Since he knew exactly how to do the programming, it took him only a few minutes, but it would have taken us a long time to find and figure out the directions in the manual and program it ourselves.
Again, thank you Malcolm for making our car-buying experience a good one. Thank you for all of your knowledge, professionalism and helpfulness.
Rick Edwards recommends
Adam Legros
Avid car enthusiast
Apr 4, 2012
I have purchsed more than 20 vehicles in my life, new and used. Adam Legros is by far the most informed sales person I have worked with. His knowledge of the car I was interested in purchasing, as well as his knowledge of it's competitors, was refreshing, and a great asset to me in the decision process. Additionally, I believe that people should set appropriate expectations, and deliver on those expectations. Adam did a great job in this area, too, making the entire process one that let me walk away with a fantastic vehicle, and no remorse. I have already recommended Adam and Frontier Infiniti to friends that may be in the market for cars in the coming months.
Vanna Truong recommends
Mike Lyons
Apr 3, 2012
Great customer service! Mike took care of everything in my car. I came in for my 30k maintenance, but I told Mike about a few minor things that the car needed such as installing a front license plate, fixing the net in the trunk and detailing a small nick on the side door. Mike got it all done at no charge and with no issues. Thank you Frontier Infiniti you guys always take care of me and my G37!
al frugaletti recommends
Frontier Infiniti
customer
Mar 30, 2012
Brad did an excellent job setting me up for the service. Everything was done on time.
I find all of the staff to be equally competent so if one is out and you work with another all is well.
Scott Dubin recommends
Malcolm Cohen
Infiniti Enthusiast
Mar 26, 2012
Malcom was great from start to finish in helping us purchase a beautiful previously owned FX 45. It was a smooth all around experience and we're thrilled with this cream puff of a car. Thanks Malcom!
Cedric Fasbender recommends
Frontier Infiniti
Customer
Mar 26, 2012
Brad has taken care of my needs for almost 4 years, he is always professional and gives terrific customer service. I feel that I am in trusted hands with Brad and Frontier Infinity. Thank you for being a valued partner and taking such good care of my needs and my car. See you in June!
Brittany cardenas recommends
Joe Zueger
Customer
Mar 25, 2012
Keep doing a good job and being a team player.
Matt recommends
Lee Quisenberry
Engineer
Mar 24, 2012
Lee was very friendly and helpful while I purchased my G37S. Over the course of a couple weeks he never pushed excessively but was available to help when I was ready to make the purchase. Overall I am very happy with my experience at Frontier Infiniti and specifically with Lee.
peter yu recommends
Frontier Infiniti
car owner
Mar 22, 2012
provide detail explaination.good service to customer
Paul warren recommends
Mike Lyons
Mar 18, 2012
Mike was very polite and constantly kept me informed about the status of my car. I appreciated his efforts to make sure I was comfortable during my wait.
Dave W. recommends
Lee Quisenberry
Mar 18, 2012
We would highly recommend Lee Quisenberry! We purchased our M35 from him a few months ago. He was very professional and knowledgeable. He was also very patient with us while we looked at a number of cars and test drove a few. We love our car! Thanks Lee.
Dave W.
henry p recommends
Lee Quisenberry
Engineer
Mar 15, 2012
I went into Frontier Infinity, not knowing exactly what I wanted. Lee was extremely helpful and Patient and took the time to allow me to test drive several different infinity cars. His persistence and help,got me into a new G37 convertable..If you are looking for a new infinity definately work with Lee
Anonymous recommends
Frontier Infiniti
Mar 12, 2012
Mr. Glincher explained all the service steps in the context of the overall maintenance program for my vehicle. He made me feel welcome and made the entire experience go smoothly.
Akhil recommends
Frontier Infiniti
Mar 12, 2012
Brad is extremely helpful and professional. Taking my G25 for service is a breeze, thanks to Brad!
Paul King recommends
Mike Lyons
President - King Wealth Planning, Inc.
Mar 12, 2012
Personable and professional. Mike makes the service process easy.
Anonymous recommends
Lee Quisenberry
Mar 11, 2012
Lee is very personable, and was quite helpful in answering questions about the Infiniti G37 (a great car!)
Ricardo cerecedo recommends
Lee Quisenberry
Mar 11, 2012
IF YOU ARE GOING TO GET YOUR INFINITI YOU HAVE TO MEET LEE, HE IS VERY PROFESSIONAL, YOU ARE NOT GOING TO BE DESSAPOINTED AND IM SURE YOU WILL GET THE BEST DEAL IN FRONTIER INFINITI
Lonnalee Krans recommends
Joe Zueger
Mar 10, 2012
Joe is very prompt and completely explains everything that needs to be done with the vehicle. What he recommends to be the best way to go. It is always a pleasure dealing with Joe. Thanks
Barbara Lepiane recommends
Lee Quisenberry
Retired Director of Human Resources SJUSD
Mar 9, 2012
I dread buying a car almost as much as going to the dentist, but Lee Quiseberry made it an enjoyable experience. He is a friendly, professional, knowledgable, NO Pressure sales consultant. He answered all my questions and took the time to explain everything I needed to know about the Infinity G37. After I purchased the car he spend all the time I needed going over all the features and how to use them. I feel confident that I can return at any time and Lee will be available to answer anyquestions I have. I will recommend Lee to friends who are in the market for a car and I will recommend Frontier Infiniti as an excellent dealership.
Sri recommends
Lee Quisenberry
Mar 8, 2012
Highly Recommended Sales Person. Had the BEST car buying experience.
Vikram K recommends
Lee Quisenberry
Mar 8, 2012
Lee helped me select the perfect Infiniti G37 in June-2011. He listened and provided all the right input needed to select the specific model, packages, options and lease terms. I visited the store twice before selecting on the specifics. Lee took the time to explain all the features before the first test drive. He then drove the car himself to 'show off' the car's capabilities, and then handed over the wheel to me.
Once I selected the specific car, Lee worked to identify a unit on their lot. The only thing I gave up on was the internal color. I wanted the light grey, but the only car that matched everything else I wanted exactly had a dark interior. The leasing process was quite simple and took about 3 hours in all. The negotiation process was comfortable enough and it was relatively easy to decline additional options at the time of financial paperwork.
Since we completed everything late in the night, Lee hand the keys to me and asked me to come anytime the next day to have the car fully cleaned. I then noticed that there were no carpets in the car. Lee arranged for new carpets at no cost to me.
Overall, a good purchase experience and a great car.
Tony C. recommends
Lee Quisenberry
Int'l stock portfolio manager
Mar 7, 2012
My wife and I bought a 2010 G37 and highly recommend the car, the dealership, and our salesman Lee. Knowledgeable and humorous, he got us a fair deal and helped make the car buying experience relaxed and fun.
Tony Sollecito recommends
Frontier Infiniti
Retired
Mar 5, 2012
I would like to say that our car buying experience was made very pleasurable
by the service Bihn Ly at Frontier Infiniti gave us. There was not the usual high
pressure tactics that we have all become accustomed to when car buying.
Everything was very relaxed and comfortable. I would like to recommend Bihn Ly
as the salesperson to go to when you are shopping for a new car.
Great service.
Tony Sollecito
Andrew Bean recommends
Lee Quisenberry
Sales
Mar 4, 2012
I first meet Lee back in the summer as I had my eye on a pre-owned Lexus SC300 they had on the lot. After many weeks of stopping my and speaking with him I finaly decided I had to buy that car before someone else took it home. I have enjoy the SC300 coupe for many months now and enjoy driving this classic.
I stopped in today to look at a 03 FX45 that I just saw and once again Lee wass there to answer all my questions. If things work out as planed, I will back in a couple of days to buy my second car from him. One of the big things I can say is that Lee truly cares about his clients as he email or calls me monthly to ask how I am doing and to check in on my son. You do not get that from other sales people. I can say that he is not only a wonderful sales person, he is also my friend.
For anyone out there looking to buy a car, Lee is the person to work with. No BS, just honest hard work to get you what you want!!!!!!
Linda recommends
Lee Quisenberry
Car Buyer
Mar 4, 2012
I would highly ecommend Lee Quisenberry for anyone looking for a new Infiniti. Not only is he versed on the features of the two cars (G37 and EX 35) that I went to initially test drive, but he guided me to the PERFECT car that would fit my needs. With all the the luxury brands that I test drove no other sales person took the time to go over all the benifits that I was looking for in cars I wanted. He asked me questions about my family and work and then showed me the features that would fit best for my lifestyle.
Once we got on the road, he impressed me with the performance of each of the vehicles. The test drive was not normal 5 minute test drive with Audi and BMW. He took me out for over 20 minutes up 280 into beautiful Los Altos up and down hills and around sharp turns to show off the handeling of each of the vehicles.
I bought the G37, My new G37 which I will look forward every morning to drive to work and my friend when we go out shopping.
Lee stood out from ALL the others on Stevens Creek.
For Once I had Joyful time buying a new car.
Thank you so very much for making this experiance Stress Free! : )
Tom Cobourn recommends
Adam Legros
Entrepreneur and father of 4
Mar 2, 2012
I highly recommend Adam Legros. Adam is very knowledgeable about cars, not just Infiniti but also competing brands. He is also extremely pleasant to deal with -- friendly, honest, and definitely no-pressure. Adam was very patient and helpful as my wife and I figured out which car best fit our needs, which involved a lot of flip-flopping between color combinations! He gave us a thorough test drive, answering all the questions we had as well as important questions we had forgotten to ask. We had to leave for an hour in the middle of discussions to bring our kids to swim lessons, but that was no problem for Adam even though it meant he had to stay past closing time that night to finish the deal. Negotiations went smoothly and i felt that i was treated fairly. If you are thinking of buying an Infiniti you should definitely go see Adam!
Robert Hager recommends
William Perry
Campus Tech Support , San Jose City College
Mar 2, 2012
I want to commend Mr. Perry and the mechanics for being professional as well as tenacious in dealing with an ongoing problem I was experiencing with my vehicle. Mr. Perry is like a tinker building a dam! He left no stone unturned until the problem was rectified. I would recommend his services to anybody without reservation.
Bob Hager
Campus Technical Support
San Jose City College
Venkat recommends
Adam Legros
UX-Architect, Hewlett Packard
Feb 29, 2012
I got my new Infiniti EX35 AWD Journey.
Since I work in a busy schedule, I do not get time to go down to store, and sit in the cube and go through a lot of hassle. I picked up internet and I was kept in touch with Adam.
This guy is fantastic to deal with. No hidden fees / clear on all the information / cool / answer all your questions / knowledgeable .
Above all he will give the best deal and save you some money.
I recommend to deal with this guy with no hesitation only if you want to save money, be happy , get good choices, and get good customer service.
Bruce recommends
Frontier Infiniti
Law Enforcement
Feb 24, 2012
Darin was patient and allowed me and my wife to look at a car at our own pace.
He did not provide us with useless information about the car. Instead he provided us with the information we were after. The reasons why we chose Infiniti over other brands. As a result we ended up with a rare '08 G35 S. Something we weren't considering at the time but we were glad we came across it at the end. 2.9% financing allowed us to consider a slightly higher priced car. Overall our experience was very good, and Darin has two more customers looking to use him in their next car purchase. I would recommend Darin to a friend.
Damian Cozzi recommends
William Perry
G37 Owner
Feb 22, 2012
Outstanding Service William!!!!!!!
Barbara Lepiane recommends
Lee Quisenberry
Retired HR Director/HS Principal
Feb 22, 2012
Lee Quisenberry took the stress out of buying a car. As the Dirctor of Human Resources for a large school district I was responsible for reviewing customer service at all levels and in all departments. The Professional and friendly service I received from Lee was of the highest standard. I will certainly recommend Lee as a sales consultant and Frontier Infiniti as an exceptional auto dealership.
wendyn li recommends
Joe Zueger
Feb 12, 2012
yes
Tom Morrone recommends
Joe Zueger
Male, 52 years old
Feb 12, 2012
Joe is very knowledgeable about my car and is able to answer all my questions/concerns. I do not drive my '07 G-35 sedan much, so Joe has tailor made a service schedule to meet my needs. Everyone at Frontier Infiniti is pleasant and helpful and it makes the whole experience enjoyable.
Karen recommends
Frontier Infiniti
Feb 10, 2012
Darin made our experience of buying a car with Infiniti a great one! He was very patient and listened to all our needs for a car. Both my husband and I loved working with him. He definitely has the expertise and knowledge of Infiniti cars. He also went the "extra mile" and spent his valuable time to show me how to use all the new technology that came along with our new car.
We highly recommend Darin to help you select the right car for you. I will definitely send my friends to Darin to buy their next car.
Don Goudy recommends
Frontier Infiniti
Dr.
Feb 10, 2012
Brad is always Johnny on the spot. My window was broken from a theif breaking in to my car. Rain was coming...He had me in a rental and the car fixed i two days. He's a stud.
Adi recommends
Adam Legros
Feb 8, 2012
I recently bought a G37 a week back.
Adam was sales rep., who helped me out with the car. He was very friendly, honest and professional. I really enjoyed their hospitality and the paper work and the process to get the car was really quick. It took me less than an hour to get my paper work done.
Brian Levitt recommends
Kurt Kummer
Feb 5, 2012
He made the process quite pleasant.
He is knowledgeable, efficient, and never pressured me.
Jay Singh recommends
Frontier Infiniti
Feb 3, 2012
Darin - Was an extremely professional and excellent salesman. I was truly impressed with his customer service and his passion to make sure the customer felt comfortable in the driving experience. He took the time to show us every key feature of the car prior to purchasing the vehicle and did so even after purchase.
Dayna Wu recommends
Frontier Infiniti
Staffing Recruiter
Feb 3, 2012
Brad was very attentive and listened to all my concerns and was very prompt with feedback and updates. I wasn't pressured into any of the recommendations and understood all the work that was being done on my car. I had a great experience!
Abhishek Sood recommends
Joe Zueger
Feb 3, 2012
Zoe was very professional and helpful while dealing with him. He gave me regular updates on the repairs and cost. He was charm to talk to and word with. Highly recommended.
Grace Montijo recommends
Malcolm Cohen
Buyer
Feb 2, 2012
It was a pleasure working with Malcolm. He provided lots of information regarding the car.
Easy to work with, never pushy, great salesman.
Andrew Flury recommends
Kurt Kummer
Senior Software Engineer, Geek
Jan 31, 2012
I met Kurt when looking around at cars on Stevens Creek Blvd. New Years Day. There were a couple dealerships that were open, but the Frontier Infiniti wasn't. Kurt was there anyway and offered to give me a test drive... since it was technically his "day off", I let it slide, got his business card, and came back later.
When I returned about after about a week, it took a while to get a salesperson's attention (granted, I believe it was a weekend, and they were quite busy, and I didn't have an appointment). Once he was available, he was quite attentive and quickly let us (myself and my mother) a G37 coupe. Afterwards, he joined us for a test drive in another model of the G37 coupe. One was an automatic and one was manual. Both were 2012s.
After considering these and other options (had also driven the Nissan 370Z a couple times but found it too impractical -- lots of fun though), I decided on a black G37S 6MT and let him know. He was quite responsive, even over email during off-hours as late as 9PM often. He would always respond the same day or the next (the latter usually when I sent emails when most people are asleep).
During pricing negotiations, he did try to keep things lighthearted, and I do think that he got me a fairly decent deal. There were a lot of trips back and forth to the manager's office, but I guess that's how things generally go. He wasn't pushy on any extra features or support options.
We came back the next day to pick up the car. Kurt was quite thorough when describing the features and technical details about the car's options/functionality, despite claiming to be not very technically literate. ;) After about an hour of going through all the features, I happily drove off.
He has since called once or twice to check up on things just to make sure there aren't any issues, so he clearly cares that his customers are happy.
Overall, I would recommend Kurt primarily based on his responsiveness more than anything, but also on his personable nature and, from the best I can tell, honesty and integrity.
Sandra Younis recommends
Frontier Infiniti
Jan 30, 2012
Darin's knowledge of the full line of Infiniti product is why we purchased a new FX35. Having driven an FX45 for the last 9 years, I really appreciated the brand.
Darin pointed out all the new and improved features of the 2012 FX35 in a casual, no pressure manner.
He found the exact car we requested, which was in another state, and the delivery time was as promised.
His follow-up after the sale has also been a pleasure. I would feel completely confident recommending Darin to my friends.
Marcus C. recommends
Frontier Infiniti
Jan 26, 2012
I highly recommend Darin as a sales associate at Frontier Infiniti. I recently purchased a vehicle from Frontier Infiniti through Darin and he made it an excellent experience and could not have made it better. Thank you.
Eric Nichols recommends
Frontier Infiniti
Jan 25, 2012
Brad Glincher has provided service for me and my M35 for several years now and has been a consummate professional and a pleasure to deal with ever since. He is personable, knowledgeable, and has a positive attitude. He is, in part, the reason why I continue to come back to Frontier Infiniti.
Anonymous recommends
William Perry
Jan 25, 2012
William is by far the best rep I've had the experience in working with. He is thorough, doesn't make you feel rushed, and is prompt.
Mike Beesley recommends
Malcolm Cohen
Principal Engineer
Jan 24, 2012
We were pleasantly surprised with the Customer Service that Malcolm Cohen provided at Infiniti when we purchased a used car off the lot this weekend. He was professional and handled the purchase in a courteous manner. His approach was admirable and we appreciated his personality. I would recommend Malcolm to other consumers looking for a vehicle purchase.
Tim Bosserman recommends
Frontier Infiniti
Jan 24, 2012
Brad always takes good care of me (and my car!) I'm treated the way I want to be treated when I take my car in for service. He returns my calls and emails quickly. While my car was in for service he contacted me to let me know about some other maintenance items that needed to be taken care of. This kind of service is why I plan to buy another Infiniti when the day comes that I need to replace my current car.
Clay Brand recommends
Lee Quisenberry
Car enthusiast
Jan 21, 2012
I highly recommend the staff at Fontier Infiniti, particuliarly my salesperson, Lee Quisenberry. I was treated with respect and at no time did I feel that I was being pressured to purchase something that I was not ready to buy.
I had been interested I a G37 coupe for a long time and when the time was right Lee and the staff located a car that was configured exactly as I wanted; color, interior, packages and options matched exactly as I had built it on the Infiniti website. The car was shipped from a dealer in Arizona with one extra option that I decided to keep.
I've had the car for three days now and my wife raves about it more that I do!!!
Thanks Lee for making the car buying experience enjoyable. I will recommend you and Frontier Infiniti to anyone looking to purchase a high quality and fun to drive car.
Leeann Schaeffer recommends
Lee Quisenberry
Single, A/R Administrator
Jan 19, 2012
I bought my fully loaded Infiniti G37 on Sunday 1/15/12, my salesman was Lee Quisenberry and he was awesome, he made the sale! I had 3 cars I wanted to see and drive at different dealerships in town, Lee was the best salesperson by far. He explained EVERY litte thing about the G37, in detail. At first I just wanted to drive but after going to all 3 dealerships I realized that was one of the most important steps in my car buying. I thank him and his knowledge about my G37. He made my experience one in a million and my hat off to him and him alone. I have already recommended Lee Quisenberry and Frontier Infiniti to two friends who are ready for a new car. My G37 is beautiful and perfect for me. I would not change one thing about it or wish something was different. Thank you Infiniti for such an incrediable automobile.
Matt Walrath recommends
Frontier Infiniti
Sales
Jan 3, 2012
Scott Reilly exceeded my expectations with my car buying process. I expected to have a pushy salesman and he was very patient, answered my questions and gave me time to think when I asked for it. I would recommend his services again.
Glenn Grant recommends
Malcolm Cohen
retired computer designer
Jan 3, 2012
Of the many new cars iI have purchased over the past 47 years my experience with Malcom was the most pleasurableand and professional. A good deal was struck in short order, with no surprises. I can certainly recommend Malcom!!!
Dev Patel recommends
Adam Legros
Jan 1, 2012
We just bought our first New G37s from frontier infiniti, and Adam Legros is the one who made all happen for us. He is very dedicated and understanding professional. I would strongly recommend every one to goto Adam. he found the perfect car, got me the perfect financing and also thoroughly went over the whole car. he was very patient helpfull throught the process. Very happy got my firsr infiniti sports car....
Mohammed recommends
Frontier Infiniti
An engineer in Silicon Valley who makes chips (but not potato chips)
Dec 28, 2011
Within a few minutes of my unscheduled arrival at the Frontier Infinity at Stevens Creek, I was approached by one of their sales consultant. His name was Malachy Smith. I found Malachy courteous and professional in his approach to me as a potential customer. He took his time to explain the Infinite G sedan line up and asked me whether I would be interested in test driving a G37 sedan. I drove the G37 and Malachy laid out the main features of the G37 sedan. He explained to me what sets the car apart from the comparable BMW, Lexus, and Acura sedans. I told him that I had to evaluate my other options before I could make an educated decision on the car I wanted. I was driving a BMW 325i at that time, but thanks to Malachy, I started to appreciate the value of the Infinite G37S sedan. After few days, when I called him back, Malachy was quick to make arrangements to entertain my request. He was able to find the right G37S for me. At that point, he handed me over to Darin Howard, another sales consultant at the Frontier Infinity. Darin is a super nice guy who tried his best to make my Frontier Infinity experience a pleasant one from the very beginning. After some negotiations, we settled on a common ground on the price and trade-in. I never felt pressured to do anything during the entire process. My car had to be brought from Concord and the next day delivery was done on time. On the score of 1 to 10, for 1 being the worst and 10 being the very best, I would score my experience with both Malachy, and Darin as perfect 10. They did a great job to get me the right car. I recommend them without any reservation.
Victor Gubatina recommends
Frontier Infiniti
New Regular Customer
Dec 28, 2011
Always Friendly and Very Helpful and Ready to Help !!!
Mohsen recommends
Frontier Infiniti
Dec 26, 2011
Darin is one of the most enthusiastic and honest salespersons I've ever met! He answered all my questions and made my visit at Infiniti most delightful. If you're thinking about leasing/buying a new car, Darin is the one to ask for.
Allen Conrad recommends
William Perry
Dec 24, 2011
I think that going to Frontier Infinity for service on my first G35 and now a G37 for many years and all with William Perry as my service representative speaks for itself. He does an excellent job.
Joanne & Cliff Hatch recommends
Malcolm Cohen
Adventurists
Dec 21, 2011
I cannot say enough about the great service that Malcom and the sales team at Frontier Infinity delivered to us. I searched for two years to find the perfect vehicle and the EX 35 fits the bill perfectly. I had the exact vehicle that I wanted in 24 hours. The service was impeccable. Thank you, Malcom and your team for making it so easy. Happy Holidays to you!!
Sricharan Paladugu recommends
William Perry
Dec 21, 2011
Excellent service by William. He explains things properly and takes care of everything in a timely fashion. Awesome guy and awesome place.
Anonymous recommends
William Perry
Dec 18, 2011
I service my vehicle at Frontier Infiniti and only see Mr. William Perry because of his professional demeanor and quality of customer service. I had a major maintenance service to my vehicle and Mr. Perry immediately updated and informed me of services recommended for my vehicle. He also accommodated an extra day for a loaner vehicle that helped tremendously with commuting to work. I did not have to change my work schedule and commute. Mr. Perry was also straight forward and precise with service recommendations and prices. Upon arrival of picking up my vehicle, the total price was adjusted lower than expected. Mr. Perry is another reason why I continue to choose Frontier Infiniti and my loyalty to Infiniti.
Graz recommends
Lee Quisenberry
Software Engineer
Dec 17, 2011
When I decided to buy a new car after my move to the US from Canada I had a few different cars in mind. An Infiniti, a BMW, an Audi, Lexus, or Volvo. When I got on the Infiniti lot it only took about a minute before Lee came to help me -- A lot less time than at any of the other lots. He knew what he was talking about and he encouraged me to really experience the power of the G37. While I wanted the G37 because it impressed me more than the other cars, if I was stuck between two, I think Lee's attitude would have tipped me to the Infiniti regardless.
It was a pleasure dealing with Lee and I would recommend him to anyone looking for an Infiniti in the future.
Melita Wade Thorpe recommends
Adam Legros
CEO - MWT Associates, Inc.
Dec 12, 2011
As the proud owner of a new, red 37G 2012 Infiniti, I had the delightful experience of working I am enjoying my new, red 2012 G37 provided by Adam Legros, a determined young man to find the exact car. Will be pleased to recommend Adam to my friends.
This is my fifth Infinity and the fourth with Frontier. Grateful for the thorough service department at Frontier and Brad, my service manager, another member of the team who makes life so less complicated and easy for a single female.
Thank you Frontier Infinity for The Ride,
Melita Wade Thorpe
Jerry Hill recommends
Frontier Infiniti
Potential buyer
Dec 12, 2011
I had a great experience at Frontier Infinity. Malachy had a deeply passionate feeling for the product he represents and a wealth of knowledge on his and his competitors vehicles. You will be in great hands with Malachy.
Madhvi Pratt recommends
William Perry
Dec 9, 2011
Excellent service as usual. Was helped by Joe also.
Was given a loaner car too. Infinity service is the best
Hector D Mujica recommends
Adam Legros
People Operations, Google Inc
Dec 6, 2011
This was my first experience purchasing a car, and Adam made the process seamless and stress free. He was willing to work with me to meet my needs and we were able to come to a deal that benefited all parties involved. Overall, this was a great car purchasing experience.
Anonymous recommends
Frontier Infiniti
Dec 3, 2011
Good service, good respond, thanks Scott
Anonymous recommends
William Perry
Dec 1, 2011
As usual, William Perry provided excellent, courteous service. Being a complete car novice, I have very little understanding about how a car works, and what the implications might be if a car part isn't working properly. William explained the problems with my car, and gave me several options on how to address the problems in easy-to-understand terms. Great job!
Peter Salas recommends
Joe Zueger
Nov 27, 2011
Excellent care and service! Joe has helped me this past year of ownership of my EX35 2011. He's been very prompt and attentive to the needs of my car. It's been a pleasure!
Sylvia Chau recommends
Frontier Infiniti
Nov 27, 2011
Malachy is nice, gentle and patient. I am very satisfied with his professional manner in the process of helping me to find the right car and showing me how to use my new car.
Xin He recommends
Frontier Infiniti
Product Promter in marketing
Nov 22, 2011
Malachy Smith is really great. gave me an exceptional service. I would love to deal with him again. Infiniti got a right guy.
Terry Grant recommends
Joe Zueger
Account Manager
Nov 22, 2011
Joe has been extremely helpful and impeccable with his follow up. I have always been reluctant to use dealerships for mechanical work but Joe has made the experience easy and satisfying. I will be bringing my car to Joe in the future.
Bob McKee recommends
Frontier Infiniti
Pastor
Nov 18, 2011
Brad is friendly, available and helpful. He has always come through for me with any issues with my 2008 G37s.
Jeff Kelley recommends
Joe Zueger
Nov 16, 2011
Joe was very helpful finding a few things that I had not realized would have been covered under warranty. It was great having these items fixed. He was also helpful in addressing a long standing problem I have had about squeaking breaks. My neighbors no longer know when I leave for work in the morning as my car is finally silent again.
Anonymous recommends
Frontier Infiniti
Nov 15, 2011