Dec 31, 2021
Andy Ramroth
★
★
★
★
★
My wife and I are 37 and we have worked with several mortgage professionals for home purchases and refinances, but from now on we will stick with Alan. Refinancing with Alan was far easier than earlier experiences for two main reasons:
(1)Alan gives you his time and attention and does not make you feel pressured to make decisions quickly. Other agents I have worked with are busy and have their own time constraints, and they tend to pass that pressure and pace onto you. I have always dreaded refinancing because I don't like that frenetic feeling. Alan, on the other hand, is calm, friendly and easy-going while still being attentive and responsive.
(2) There were far fewer tasks on my end while working with Alan. With previous purchases and refinances, I submitted an endless amount of financial documents multiple times, accompanied by written clarifications of transfers and deposits. Alan gave me one short list of documents at the beginning of the process, and nothing after that. I found this to be the most surprising part of working with Alan because I had become so accustomed to scanning and downloading statement after statement.