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Orlando Diaz

Sr. Loan Advisor - San Francisco, Townsend Office Guarantee Mortgage NMLS #238849 / 1850 - CA BRE #01475255 / 01215943
When you call Orlando Diaz – Guarantee Mortgage, you can expect friendly, professional advice and clear explanations of all of our available mortgage products, including our ARMs. We will walk you through the advantages and risks associated with each loan option and provide the guidance you need to help you make the right decision.

When you work with Guarantee Mortgage, you’ll benefit from our flexible appointments, ongoing availability, and commitment to customer service and satisfaction. You will work with a dedicated professional who will thoroughly evaluate your financial circumstances to help you qualify for a loan that works within your budget. Our goal is to get you the most favorable rate available, all the while working to answer your questions and make the application process as smooth and simple as can be.

Although Orlando Diaz is located in San Francisco County, CA, we do business throughout the entire state of CA! Contact us today to help you make a smart financial decision!
Equal Housing Opportunity
NMLS #238849 / 1850
CA BRE #01475255 / 01215943
Feb 20, 2024
Orlando and his team were truly amazing to work with. During my first home purchase I had my original loan fall through and was recommended to work with Orlando and he was able to work out a true miracle in a very short time window and allowed me to hit my closing date with no delays! He was always open to any and all questions and worked tirelessly even though he was about to head out on vacation. I cannot thank him and his team enough for the tremendous amount of amazing work they have done for me. I highly recommend working with them.
Jan 15, 2024
Retired/business owner
I cannot thank Orlando enough. He has been my broker for many years and he has done multiple business transactions for me. No wonder he works for a place “ Guarantee Mortgage”. To those who read this, please feel free of the zero pressure doing a loan. On a personal level, I don’t know too much about on line things. I’m used to the old days, where it’s all face to face and sign documents. Orlando went out of his way as usual to help me do things on line and he guided me.
Extremely great broker and you should use him.
Orlando you are the best!!!!!!!!
Jorge solorzano
Oct 25, 2023
Orlando was so great to work with! We had a tight turnaround and close and he was with us the whole way there! Would definitely recommend him
Aug 24, 2023
From the moment we connected, Orlando was there every step of the way. I called 3 brokers, Orlando called me back within 10 minutes, never heard from the other two! I had some slight hiccups (all my issues) that he and his team helped me thru to keep things moving and on schedule. We closed in 30 days! I am very pleased with Orlando and his team and highly recommend him to handle your property financing needs!! Thank you very much Team Orlando!!
Aug 11, 2023
Orlando was a great communicator and outside the box thinker, exactly what I needed from a mortgage broker. Orlando also proactively acted as a partner to my other transactional advisors, frequently checking in with my broker and title company to make sure all items were still pressing forward and timelines were aligned. Five stars! This guy will get you the best deal!
May 17, 2023
Very knowledgeable, patient, and available. You made this complicated process easy to work through and went above and beyond for our family. Thank you so much!
Apr 17, 2023
As I told Orlando, he was my hero many times during my lending process. He spent as much time as I needed explaining what felt to me like a very complicated procedure of a bridge loan (because we needed to live in my old home until we moved into the new home) and a purchase loan for my new house. Also, most of my assets were in retirement accounts, which further complicated the process, especially any tax issues. While I can't say that I fully understood every little issue I was more than comfortable to go ahead with my $million+ loans because of Orlando's expertise and kind support. As I was moving into a new-built home, there were many complications that arose and Orlando handled every one with speed and accuracy. He never let the process get out of hand, even when the sales staff of the developer were slow to get back to us and often acted in a less than professional manner. He stayed calm and on-point at all times. If you are looking for a lender with great expertise and professionalism coupled with kind understanding, then Orlando is your man. Thank you Orlando for all your help and support, especially on the stressful closing day. I'm now sleeping peacefully through the night in my brand new home.
Mar 8, 2023
Orlando was an absolute amazing loan officer. His professionalism is unmatched. I really don’t know if I could have done it without him. Thank you Orlando. Truly appreciate you.
Mar 5, 2023
Orlando was fantastic. I truly do t know if I would have been able to buy my house without him. He executed the transaction flawlessly and efficiently.

For the record. I was a mortgage loan officer for 10 years. And now when it came time for me to do a mortgage for myself personally. And I had a chance to choose my own loan officer to work with. I chose Orlando.

Thanks Orlando. Really appreciate you.
Jan 23, 2023
Working with Orlando and the Guarantee Mortgage team was a great experience! Orlando was available to answer all of our questions and kept us thoroughly informed as we progressed through the loan process. He helped us navigate our unique situations and was very easy to work with throughout.
Jan 3, 2023
Orlando was incredibly helpful through every step of the process. He came very highly recommended to us and once we reached out he got to work right away and had us through the process quickly and easily. He was there to answer our calls whenever we had questions and would walk us through the documents and explain the breakdowns. From start to finish he was only a phone call / email away and made sure there were no surprises and we ended up completing our signing early. I would highly recommend Orlando!
Feb 5, 2022
Orlando Diaz was amazing to work with. He was quick, thorough and always responded to our questions almost immediately. He is highly recommended and I would definitely work with him again!!!
Jan 31, 2022
Real Estate Agent with Vanguard Properties
I worked with Orlando on a transaction up in Sonoma County in January 2022. It wasn't easy to find an appraisal for the property, but Orlando persevered and was able to find an appraiser and we closed in a timely manner.

He was easy to work with, very responsive and kind.
Jan 26, 2022
Orlando went above and beyond, generously answered all questions and helped get our arms around options in a very competitive market. Were it not for his skill and clarity, would still be renting.

Orlando is an outstanding person to work with!
Dec 28, 2021
You should work with Orlando. We were first-time home buyers and needed a fair amount of guidance. Orlando was informative, patient, and extremely effective in guiding us step-by-step through all phases of our home loan. He also has a wonderful network of professionals that have been a joy to work with. He’s the best there is!
Dec 2, 2021
I fully recommend working with Orlando. He made a complicated process as easy and painless as possible. Orlando was consistently friendly and helpful and provided us with excellent service. We’ve refinanced with Orlando twice, and both times he did not disappoint! You can’t go wrong working with Orlando.
Nov 15, 2021
I have used Orlando 2x time for mortgage loans. And he has been outstanding to work with. My situation is a little complex, and Orlando was exceptionally good and working with me and the underwriters to resolve questions. He has excellent attention to detail and does a superb job at managing the timeline to complete a refi. He is very deserving of a 5 star rating.
Oct 31, 2021
Managing Partner
My experience working with Orlando was excellent. He found me the perfect mortgage product for my situation, and he was very responsive through the entire process.
Oct 30, 2021
Orlando was extremely helpful with two back to back transactions: a new home purchase and a refinance a couple months later. In both cases, Orlando found the best rates and products for us, better than rates we saw elsewhere. He offered creative solutions for us and always took the time to explain the little details whenever we had questions. Orlando's an extremely responsive broker - we never had to wait more than a few minutes for replies to emails, texts, or voice messages. Great guy!
Oct 22, 2021
Real Estate Agent
Lightning-fast! Those are the words that come to mind when I think about Orlando Diaz. However, there is no sacrificing quality here. Orlando is responsive and speedy, but so meticulous, patient, and friendly. He has easily walked my buyers through the complicated lending process giving them all the explanations they need to feel comfortable and has been adaptable when situations change. Orlando has also offered my clients creative solutions to help them achieve their homeownership dreams, even when their financial situations are complicated. He provides a high level of attentive service to all his clients whether they are buying a fixer-upper or a renovated dream home. As a real estate agent, it gives me comfort to refer my clients to Orlando because I know that he will compliment my very high standards of communication-based service, and help my clients feel like they are being supported by a dynamic, skilled team.
Sep 29, 2021
Very responsive, took into account my situation given the birth of my son and respected my time and new responsibilities. Would and will recommend.
Sep 1, 2021
co-founder of untraining
Orlando went beyond the call of duty for us as buyers of our home, where we had rented for 30 years. He helped us through sticky situations and crisis. He was friendly helpful and available. I can not say enough positive about him as this was a difficult passage for us and he helped us get through it.
Aug 12, 2021
Realtor
It was a complete pleasure to work with Orlando! I have worked with many lenders, but I have to say that Orlando proved to be a cut above the rest. Throughout the process, Orlando was hands-on, collaborative, communicative and on top of every detail. As a result, we were able to close escrow early! I would highly recommend working with him!
Aug 10, 2021
Realtor
Orlando was a joy to work with! He's very down to earth, warm, and knowledgeable. My buyer client keeps telling me how great he was to work with too! He really listened to her and got her what she needed. He was diligent in moving the loan to closing and helpful in navigating the the unknowns and challenges of the current real estate market. I would highly recommend working with Orlando to any of my buyers and look forward to working with him again. We make a great team!
Aug 9, 2021
As a first time home buyer I really appreciated working with Orlando, because he comes with a wealth of knowledge. He was super responsive and took all the time necessary to help me understand my loan options. He ended up getting me a fantastic loan with a great interest rate. He is also very kind and personable. I highly recommend him as a loan consultant.

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