Orlando Diaz

Sr. Loan Consultant - San Francisco - Montgomery St. Guarantee Mortgage NMLS #238849 / 1850 - CA BRE #01475255 / 01215943
Orlando has been in the financial services industry for 15 years. He spent most of that time in the area of software development, specifically developing applications that would be used by consumers, as a step-by-step customer support application. This and other areas of customer support helped him better understand the best way to provide thorough step-by-step support to his clients.

He feels that as a loan consultant it’s critical that his clients know they can rely on him as their single point of contact. He’s here to help them have a good experience and smooth transaction. He prides himself on personal service.

Equal Housing Opportunity
NMLS #238849 / 1850
CA BRE #01475255 / 01215943

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Sep 17, 2017
I would most certainly recommend Orlando to close friends and family. My experience was absolutely positive. He had some serious hurdles to to overcome with our particular package and was totally relentless in he's efforts. He stayed in contact and kept us updated to the last second. He does not take no for an an answer. He takes the ball and hits the hole. So you better have your best safety on that side of the field. Lol
Fine job Orlando !!!
Aug 20, 2017
Customer
As a first time homebuyer and small business owner, Orlando was able to help me secure a jumbo loan when others couldnt/wouldnt, Thanks.
Feb 22, 2017
Customer
Orlando was our broker on a vacation property in Tahoe. Super easy to work with and took care of all the details. I'd recommend him in a second
Feb 10, 2017
Lake Tahoe Realtor
We just closed on a beautiful property in Truckee, CA and Orlando was my clients lender. Typically my business partner and I try to use local lenders because of our unfortunate history working with out of the area lenders; there is nothing worse than a lender who is MIA through a transaction, who has poor communication skills and we are not able to visit them at their office if needed. Orlando, easily exceeded our exceptions; he was always quick to respond, easy to speak with and always one step a head of the game! I would recommend Orlando to any friends or family of mine.
Feb 10, 2017
Customer
Orlando was my broker when I bought a house back in 2011. He did an amazing job and I was very pleased with his work ethics.
Due to his hard work and customer relationship, I decided to contact Orlando once again to refinance my home in 2016. Again Orlando went above and beyond his duties.
Orlando is the type of person I wouldrecommend to anyone.
Jan 25, 2017
Flight Attendent
Orlando is a great friend and now I know a trusted broker. He worked lightening fast and we close in under a month. He was quick to solve any issues and develops that came up during closing. I can highely recommmed him and would say you would be hard pressed to find a more genuine and extremely dedicated person.
Jan 25, 2017
Director of Sales
I have worked with Orlando on three deals. In two cases there was a better deal available after starting the process with one lender. Bottom line, Orlando will make sure you get the best deal available to you. He's also great at providing guidance and perspective given your situation.
Jan 4, 2017
Digital Directoy
I strongly recommend Orlando. Thanks again for your help and hope you work with you again soon!
Nov 7, 2016
MD
Orlando recently helped me with refinancing my condo in SF. Orlando has been in the business a long time and is very knowledgeable. The loan process can be complicated and there is always some degree of uncertainty about the interest rate and associated costs of the loan. Orlando gave me a very accurate picture of what to expect. Due to factors outside of his control we needed a lock extension for my refinance. Orlando worked hard and got the cost of the lock extension, which was more than $1000, covered by his company. I would recommend Orlando without any reservation and am currently working on another refinance with him.
Oct 20, 2016
Chapralis
This was by far the best experience I've had acquiring a loan. Orlando was efficient and always available to address my concerns. The whole process was fast and seamless.
I would definitely recommend him
Sep 6, 2016
I recently worked with Orlando for the purchase of my first home. This turned out to be a very difficult purchase, yet Orlando accepted the challenge of an accelerated closing date with one road block after another, and did a fantastic job for me. He worked closely with my real estate agent and title company to get everything in place, and it was much less painful on me than I expected. I will absolutely go back to Orlando when it's time to refinance. Thank you Orlando!
Aug 30, 2016
Orlando is terrific. He has helped me with a number of refinancings. He is always professional, knowledgable and flexible. It is a pleasure to work with him, so much so that I recently recommended him to other family members.
Aug 25, 2016
Homeowner
I've been working with Orlando since early in the 2000's on multiple refinancings. He has always been a pleasure to deal with; he is knowledgeable and informative. Having worked with him since well before the financial crisis of 2008 and up to our last refinance this year, it is apparent that there is no situation or environment that will keep him from getting the job done. He is very highly recommended.
May 2, 2016
Orlando did a phenomenal job negotiating the often arbitrary rules of the lending banks. He worked tirelessly on our loan process and helped us close on time when I doubt many others would have succeeded.
May 2, 2016
Orlando did a phenomenal job negotiating the often arbitrary rules of the lending banks. He worked tirelessly on our loan process and helped us close on time when I doubt many others would have succeeded.
Apr 25, 2016
Director of Operations
Orland was great to work with. I was apprehensive about handling the it virtually, but he made sure we were comfortable and understood everything throughout the entire process. The buying process can be painful, but he made it seamless. Thanks for everything!!
Apr 19, 2016
Realtor
Orlando was awesome and very easy to work with. He was responsive to all of my emails and questions and the loan came in on time. They buyers were very happy with his service and I would definitely recommend him in the future.
Apr 15, 2016
Area Vice President @ Physio
As painful a process as it is to purchase a new home, Orlando made everything so much easier. As a couple that was not terribly informed on the process, Orlando was exceptionally knowledgable, professional and patient in explaining every step of the process to us along the way. He truly went above and beyond for us throughout the process and I am sure we would have not gotten this VIP treatment from anyone else. He was always readily available, even when he was on vacation, and always quick to respond to our questions and able to calm our concerns. I have informed him we will never work with anyone else and have already recommended him to friends.
Mar 29, 2016
Business Analyst at Genentech
Orlando was awesome! We could always count on him to be clear, honest and proactive. He made the process of finding the right loan completely painless.

Thank You, Orlando!
Mar 25, 2016
Technology Trainer
Simply put, Orlando was fantastic! He was wonderfully helpful throughout a process I found completely overwhelming.
Mar 25, 2016
Director of Finance and Operations
We are first-time home buyers, and I cannot imagine how we would have navigated this process without Orlando's help.

From our very first conversation, we were impressed both by his broad knowledge of the process and the manner in which he anticipated and responded to all our questions. Any time we had a question or concern, he responded thoroughly and rapidly, and he remained pleasant and positive all along the way. It was truly a pleasure to work with him, and I would never consider entering into the process in the future with anyone else.

I have already recommended Orlando to friends who are thinking of making a real estate purchase, and I will enthusiastically continue to do so! He's the best.
Mar 14, 2016
Orlando was fantastic to work with. He was responsive, professional and thorough. I would definitely recommend him and Guarantee Mortgage to anyone looking to buy a home. He made an otherwise stressful process seamless.
Thanks Orlando!
Mar 8, 2016
Orlando helped us with our refinance and could not have been more professional. He was immediately available for questions, stayed right on top of everything and got it done in record time. I would not hesitate to work with him again. Thank you!
Mar 7, 2016
Self Employed
I would highly recommend Orlando Diaz as a mortgage broker! He is very knowledgeable about the San Francisco market. He worked very hard on our behalf to get a great mortgage. Our application was not straight forward and Orlando did an exceptional job, coaching us through the entire process. As a first time home owner, I had a lot of questions and Orlando was always available to answer my questions. I felt like I was being treated as a friend!
Mar 7, 2016
President
Orlando did a great job from beginning to end.
The objective was to refi with cash out.
We have a 2 story, mixed use property with commercial down and residential up.
This configuration is difficult in that there are few lenders who are willing to bid on such a situation.
After identifying one of a few lenders, Orlando set out take on this battle.
The process was long and arduous (on both our parts) but Orlando was persistant
and closed the deal.
If you are looking for someone to be in your corner, I highly recommend Orlando.
Bill Hoover

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