Sep 23, 2015
Dr. Doris Bersing
President and CEO
I totally understand that after the patriot act and the last financial crisis, lenders and banks are obliged to make sure one, you can pay your mortgage, two that all funds used for these transactions are not sourced by terrorist-backed funds. The only way to accomplish this is to verify that the funds came from an alternate and legitimate source.
Nonetheless, the process of refinancing my current/old mortgage was quite painful. Some of the lender/bank requests felt very intrusive and offensive. And it took so long that I started having to resubmit some documentation that became dated due to their efforts to drag it out so long. It was like I was stuck in an infinite loop of requests and demands to fulfill.
THE ONLY HELP was that my mortgage rep (Robin Patronik) was on top of things. She kept track of all requests, faxed docs, new strategies and really looked after the best deal for me. I was beyond impressed with the way she handled every step of the process. She was very clear about everything that was going on, was communicative at all times about any questions we had, and after almost a year trying (I had some issues to resolve) she got me the same or best deal possible.
I will recommend Robin to everyone I know that is in the home buying/refinancing. I truly cannot speak any more highly about what Robin and her company did for me, despite the official red tape. Use her!
You won't regret it. -