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Judy A. Bickell

Mortgage Advisor Cross Country Mortgage NMLS: 251412
I have been in the mortgage industry for over 25 years and have worked on all types of loans and properties – residential, commercial, multi-family, and construction. I have lived in Napa Valley since 1967. I have a thorough knowledge and understanding of underwriting policies for both conventional and government loans.

With my highly organized and great time management skills I help my clients navigate through the lending maze with ease. I believe good communication is the key to a successful transaction. I listen to my customers, find out what they want and why and then I can structure the best loan to accomplish their goals.

If you have a complex financial situation, I’ll help you understand your options so you can make an informed decision. I’ll provide competitive rates and fees, an extensive product line, prompt communication, and service that continues after your loan closes.

Our priority is our customers, with unmatched service and great rates we won’t disappoint.




Mobile: 707.492.2497
Pinned Recommendation
Aug 3, 2021
Judy Bickell deserves a 5 +++ rating!! She recently helped me refinance my house and I am so amazed at how easy Judy made the entire process. From start to finish Judy maintains constant open communication, making sure to explain the entire process and answer all my questions. She was prompt with sending all the necessary paperwork and assisting me to complete mine. With Judy's help I was able to refinance my house and I couldn't be happier!! Judy is EXCEPTIONAL at her job. She is a great person who cares about her clients and I highly recommend JUDY BICKELL.
Oct 2, 2023
Our experience having worked with Judy several times now has been nothing short of awesome. Her honesty, knowledge, guidance and availability to us truly has allowed us to navigate calmly through huge decisions and commitments that we've made as homeowners. Judy is creative and quick, smart and thoughtful. We have trusted her throughout each transaction we've gone through, and we look forward to working with her again as the years go on. We highly recommend her expertise and kindness to anyone that is looking to work with someone that will know and find the best options out there!
Sep 1, 2023
Judy is one of the most responsive and helpful people we have ever worked with, and of the highest integrity. We can't express enough how much these things matter more than usual when in the midst of the biggest purchase of your life. She lays out exactly what your situation is, and gives multiple options to review that truly make the most sense for you, and gives you the information in a very straightforward and simple manner. She helps you make an informed decision, and comes across more like a friend giving you advice than just someone you have a business relationship with. Her team is also very capable.
Aug 31, 2023
Retired
Judy has been a life line to us during several of our moves . Her attitude is inspiring
as is her energy . She has helped us with our purchases of our last two homes,
Any questions we had were answered promptly in person or by email.
We would use her in any future deals because she is highly competent and trustworthy.
Aug 31, 2023
We were so lucky to have our realtors recommend Judy to help finance our purchase of a new home in Napa. She is amazing at what she does and also very kind and easy to talk with. She was so helpful from day one in making sure we knew exactly what documentation was needed, what we could afford, and how our mortgage would impact us. As a Napa local, she provided helpful insight as we were searching for our new home here. She was excellent at communicating, checking in with us and being the point of contact between our realtors and the title company as we approached closing. We highly recommend her and when we refinance or purchase in the future, she’ll absolutely be our go-to mortgage advisor!
May 14, 2022
Judy did a great job for me. All was easy and efficient!
Thanks.
Mar 22, 2022
Judy's customer service is top of the line and she made sure I knew everything about my purchase and always answered all of my millions of questions! Will use again!
Feb 8, 2022
Judy and her team were so easy to work with! They were very quick to respond to my many questions and make sure I understood the answers. They made this process go so smooth and were a pleasure to work with. I would highly recommend Judy to anyone needing to work with a lender.
Feb 7, 2022
It was such a pleasure to work with Judy while buying our first home. She answered all of our questions and calmed our fears throughout the whole process. She is very knowledgeable. Judy is an incredible advisor and provides top notch customer service
Nov 1, 2021
Judy was very communicative throughout the entire process. She answered all questions and responded quickly, which was important when we are trying to plan a move. She has a great understanding of the mortgage process, so that was beneficial too. We appreciate all the effort Judy put in to help make the loan happen.
Oct 11, 2021
We recently used Judy's services as a loan agent to purchase a house. We had a loan agent, but he was on vacation when we wanted to purchase a new home, and Judy did not hesitate to jump in and help us very quickly. The Flagstar process was made easy as they sent emails with each new step, explaining what would happen next. We always knew where we were in the loan process, which was great. Judy was always willing to explain anything to us we didn't understand. We found her to be patient and very professional. And on top of her professionalism, Judy is a kind person and was a joy to work with. We wouldn't hesitate employing her loan expertise in the future!
Oct 8, 2021
Judy and her team were so wonderful to work with! As a first time homebuyer, Judy made the process so seamless and easy. Judy responded super quickly to all of my messages, was extremely patient and always went the extra mile. I couldn’t have asked for a better experience. I would highly recommend using Judy’s services to anyone looking for a mortgage!
Sep 7, 2021
Salon Manager
Judy and team go above and beyond. Very trust worthy and professional. They make the whole process smooth. I would highly recommend them to anyone looking to refinance their home.
Aug 28, 2021
Judy was great to work with. Her confidence and knowledge were extremely well represented. She made the whole process from start to finish very easy for us to negotiate. Job well done, I would HIGHLY recommend Judy and her team.
Jun 28, 2021
Judy was great to work with. She made everything so easy and was always available for questions.
Jun 25, 2021
Judy and her team did such a great job helping us to complete our home loan. They made it super easy each step we had to complete.
I would recommend Judy and her team to everyone!
Jun 23, 2021
Marketing Director
Judy was so helpful and patient with our mortgage application process. She definitely went the extra mile to make sure all went smoothly and we were approved on time. I would highly recommend her. She was very professional and efficient!
Jun 21, 2021
National Sales Manager
i highly recommend Judy and her team. They helped us with purchasing our new home and did a great job.

They were knowledgeable , thorough and professional during the entire process.

Thanks !!
Jun 17, 2021
Financial Analyst
Judy was such a great person to work with for my first mortgage and very responsive. She explained the process thoroughly and was sure to keep in touch about any action items that might slow thigs down. I will definitely be working with her again when it's time to refinance.
Jun 16, 2021
Andria Taylor
I have worked with Judy Bickell on multiple occasions for both refi and financing a new home purchase I highly recommend her and her team. Judy is an excellent communicator and dedicated to delivering exceptional customer service. She has made every interaction a positive experience and delivers on highly competitive rates, too.
Jun 16, 2021
Attorney
I normally don’t do this for people unless I feel strongly about their excellence of service. Judy and her team have continually gotten me the absolute best product with ease and with so little stress. I practice family law in Napa and given my personal experience, I have been sending Judy my clients for years. No matter who is being served, Judy and her team come through every time with friendliness and competence that is unmatched by any of her competitors. Thank you, Judy!
Jun 16, 2021
Judy and her team did a great job for us. We had only on delay in our loan process and that was due to the appraisal. Since we live out in the county, they could not find very many comps to compare to our home. I would have no problem in going back to Judy if I need anyother home loan.
Jan 27, 2021
It was fantastic working with Judy. Her knowledge, professionalism and the clear communication are just a few of the things that made working with her so wonderful. She kept the whole process simple and easy to understand.. whether you are buying a home or refinancing not every situation is the same but what you can count on is that Judy will be there to help and support you in any way she can! Best compliment I could give is a referral and I know she is already working with one my family members with their transaction!
Jan 14, 2021
RN
I have worked several times with Judy Bickell, every experience has been wonderful and smooth sailing, I will always recommend Judy
Jan 12, 2021
I recently just purchased my dream home and Judy and her team were such a big help. Judy is filled with so much knowledge from being in the industry for decades. She is quick to reply, professional and just lovely to work with. She made the process of figuring out my loan easy and painless. I would recommend using Judy anytime!