Jun 26, 2018
First time home buyer
This review is lengthy but one word less will be a unjust for the dedication and services Surjit provides to her clients.
Home buying in Bay Area is the most stressful experience for the whole family, having a caring and experienced agent like Surjit is the key to transform the stress to a pleasurable experience. We found Surjit a charm, lucky to have her as our agent. We would call her a family more than a realtor.
First impression is the best impression:
My friend referred us to Surjit and after getting so many positive references about her, we decided to meet her and discuss what we are looking for and where we stand. One could easily gauge the expertise in the field from the questions your realtor would ask in the first meeting. It is very common for realtors to pump you up on your capabilities and they offer transaction credits or kick backs. Surjit is contrary to that, very straight forward, keeps you glued to the ground, doesn’t allow you to stretch beyond the limits. My wife and I felt much lighter and confident at the end of the meeting. Surjit channeled us to the right box while we were wandering in our thoughts and doubts till then.
Home Shopping experience:
Having known our priorities, Surjit recommended us only the specific houses and areas, ones that would be a perfect match. She does not waste your time showing the properties you have no interest or fit. Surjit thinks like a family member than a realtor, She forwarded only those listings that would fit our budget, specifications, school needs and most of all if the neighborhood suits each and every member of the family. She has solid knowledge of the neighborhoods, and presents excellent options. She would rightly recommend which ones to visit and which ones to avoid. Puts attention to all the details such as quality of houses, the crowd, traffic and even to the extent on how much it can appreciate anytime you want to put it back into the market.
She pulled us back on some of the very good houses, falling under the school proximity and budget of our choice, due to optional school zone that would not guarantee the same high school for the sibling down the years.
We had put an offer for a smaller lot than desired for all other parameters, Surjit recommended a price and asked us not to feel tempted any further as it was not worth a penny more. She declined to put a counter offer after listing Agent’s claim that they had 90k more. We have later realized the sale price to be just over 10k on what we offered.
Glad Surjit didn’t leave us to fall prey to these kind of properties. She got us our dream home below the list price “No exaggeration, everyone including us could not still believe how she won such a bargain in this bay area market. Well all I can say is “the experience , knowledge and skills topped with her strong negotiation and communication skills” overpowers any bids. Here is the icing on the top, “she also got us seller credits”.
As stressful it is to win a bid for the dream home, it is, to close the process smoothly. Here is where she is loaded with expertise in closing, documentation and racing against the time. Surjit made this a cake walk for us, she is proactive in following up with loan officer, title company for closing at the earliest. Made our job very easy. She will not leave any stone unturned, managed to get all the credits, even those beyond closing cost. Surjit could have easily pushed us for higher bids and close a sale sooner, but she chose to sell us a dream home than just any house. She is never in a hurry to get her transaction fee and brush-off.
There times when we were ready to buy a house just for the schools, she discouraged us to proceed because of surrounding factors effecting the location or condition of the property.
For Surjit closing doesn’t end after signing the contract or signing the papers at the title company. She helped us with contractors for the improvements to personalize the home, negotiated the prices with them and provided valuable inputs in home improvement. I have never seen such a dedicated realtor who works tirelessly.
We will always recommend her to our friends, family, neighbors who are in the market to buy or sell real Real Estate because of her selfless and amazing level of service.