Jun 14, 2018
Have a minute? Pull up a chair and let me tell you one heck of a story!
Almost a year ago I embarked on the journey of wanting to be a first time home owner. Because this was a whole new world to me, I had no idea what to expect and what makes a real estate agent a "good" one or not. I spent tons of time looking for properties, calling my agent and asking for details on them, etc. I made an offer on one, came to her office, signed MOUNDS of paperwork to submit the offer. We worked with a broker in the same building whom she knew well. I was outbid..I continued my search. A few months go on and I'm feeling like this is just too much work! I talk over my frustrations with some family about me doing all the searching, my agent and broker never returning calls or emails...I was ready to throw in the towel! Dad says..hey, I have a friend in the real estate world, let me talk to him.
Fast-forward a day. Dad's friend gets my number and calls me, tells me he has this amazing agent whom he'd worked with before, he wants to share my info with her. Within hours, BOOM, intro email from the one and only Tessa Drury! We set up a time to speak, went over things I was looking for, what price range, etc so she can start pulling things together. CONFUSION! She was going to pull properties for me?! I was so excited, being I had been the only one really pulling any properties with the previous agent! Next day, BAM! Several property MLS sheets in my email asking my opinion to help narrow down and get a feel for what I was looking for!
Within days, we set up a time for us to go view some properties together. Now, Tessa is out of the Hayward area. I live on the Peninsula currently...but she never complained...even when the bridge traffic made me late to meet her! We would literally spent HOURS driving as far as Pleasant Hill all the way down to Hayward. She would map the route, I would meet her, she provided me copies of the MLS to make notes on and would send me an email after our outing with additional details for the properties we saw and liked.
Fast forward some more. Broker I had was no good...so I released him and the previous agent..being now there was NO turning back after I found Tessa! I started working with a new broker from my bank...also NO GOOD. Tessa was along for the ride, but always remained positive and patient. She backed every decision I made, provided her opinion when I asked and offered her knowledge when needed. She knew how frustrated I was with the whole process but said she had a broker in mind, and if I wanted to, I could try him...entirely my decision. We had written now, no exaggeration, at least 10 offers together. We would find a place I liked, she would send electronic copies of paperwork and text they were in my email. It was quick for me, seamless..dare I say...easy! However, it became so taxing for me. I had been at this for close to 10 months by now, 8 with poor Tessa meeting me all over the bay area to view properties and writing offers. I agreed to call the guy...if it was meant to be, it would happen.
Within ONE DAY, her referral called me back, gathered my info and had a preapproval for me! I forgot to mention that I fired the 2nd broker WHILE Tessa and I were in contract on a property..that's how bad it was! Tessa was amazing through this! She and I would email and text all hours, she worked tirelessly for me. We spoke literally, every day! Any and every hurdle I came across, we jumped them together, as a team.
Fast forward to today, 1 agent, 2 brokers, 9 months, and 10 offers later and I am SO happy to say, we closed on my new home! I know this is a long review, and trust me I could go even longer, but I want to sum it up with this...
Tessa Drury is simply amazing. She is patient, accommodating, professional, punctual, timely and genuinely invested. For months, I never felt like I was taking a back seat to her other clients, never felt like I was not important to her. She is entirely invested in helping find the perfect home for you. After all of this time, I can hardly believe I am actually a home owner now...I know without a doubt however, I owe it all to Tessa! Thank you Tessa for always being there, always being positive, always working with urgency and always being my light at the end of a REALLLLY long tunnel! So blessed to end with not only the perfect home, but also an amazing friendship!
HIRE TESSA is the moral of my story! :)