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Susan Burnett

Senior Escrow Officer Lawyers Title Menlo Park
Susan is well known for her strong sense of service to her customers. After 20 plus year in the industry Susan’s’ success is credited to her keen attention to detail, her strong skill set and her ability to anticipate challenges in complex escrows. Her commitment to excellence is unsurpassed in our industry.
Apr 5, 2024
Investor
Susan is such a professional to work with for your transactions. She knows we have limited time and works to make sure we have what we need in order to complete our escrows on time and with ease.

I highly recommend Susan!
Apr 3, 2024
Recently, I had the pleasure of working with Susan on the sale of my family's property in Menlo Park. During the entire process, Susan exhibited superior customer service skills. She was very professional, knowledgeable, and super responsive - no matter how many times I called. There was a minor complication that arose during the closing process; and Susan utilized her expertise to bring the issue to quick resolution. Thank you Susan!
Apr 1, 2024
Susan did a great job for my real estate transaction. Scheduling and rescheduling was very easy. The paperwork was flawless and I’ve caught mistakes in others in the past. Even though I made a mistake in paying for my property taxes, she was calm and adjusted for it calmly and without fuss. I tend to be pretty picky and ask a lot of questions as a customer of all services and products and I highly recommend her.
Apr 1, 2024
Loan Processor
Susan is such a pleasure to work with! She is so knowledgeable and efficient that she makes every transaction a smooth experience.
Apr 1, 2024
Susan is someone I trust

She knows real estate inside and out. Whenever I purchase or sell a home and see Susan's name, I take a breath of fresh air as I know I am in phenomenal hands and can just relax
Mar 11, 2024
Trustee
As the inexperienced trustee for my cousin's estate, I was a bit bewildered by all the documents and legal considerations. Susan was very helpful in explaining what was necessary and why, helping me relax into the process. She was always professional and it was a delight to work with her.
Mar 11, 2024
Seller
I highly recommend Susan for her exceptional leadership and expertise in running a title company. Her dedication to ensuring smooth transactions and attention to detail make her an invaluable asset. Susan's professionalism and commitment to customer satisfaction consistently exceed expectations.
Mar 9, 2024
We recently worked with Susan in the purchase of our home. This was the first time I've bought property in CA, and it is a significantly different process than in other states. This was a foreclosure, and it took four months to close. Susan was there the entire time ready to answer questions and handle anything that arose. She definitely helped make this a smooth process.
Mar 7, 2024
Susan worked with us in both the buying and selling of our houses in a complex market. She helped make the transactions seamless, and went the extra distance to answer questions after the close of sale. She is friendly and professional and a joy to work with.
Mar 7, 2024
Susan and Lawyers Title did a great job in making the closing process smooth and seamless. She was super responsive even during weekends. We highly recommend Susan and Lawyers Title.
Mar 4, 2024
Susan was very easy to work with. She was proactive, responsive, and thoughtful throughout our process. I would highly recommend her.
Mar 3, 2024
Broker Associate, Compass
Susan is one of the most knowledgeable and competent escrow officers whom I have had the pleasure to work with. She helped me and my clients through a complicated purchase with numerous loans and lender timelines and had valuable information throughout the process.
Susan works well with clients because she is confident and personable. I enjoyed working with her and would definitely work with her again. Thank you Susan.
Mar 3, 2024
Home owner
Susan & her team at Lawyers Title boiled down the many steps selling our home into a process which was easy to understand & execute upon. Susan is a pro at what she does and I’d gladly work with her & Lawyers Title in the future.
Mar 3, 2024
Susan helped us with our closing. We had a slightly complicated closing with deposits coming from multiple accounts, a mortgage as well as additional funding from other sources. This created many line items and many questions. Susan helped us understand each line item and answer the questions clearly and promptly. I highly recommend Susan.
Feb 12, 2024
Susan was great to work with. Always available to help or answer questions.
Feb 9, 2024
Realtor
Susan was an Escrow officer for a transaction that started in Dec 2023 and closed in Jan 2024. It was a very smooth transaction despite of holidays. Would love to work with Susan again. Best wishes, Esha
Feb 3, 2024
Realtor
Susan is an outstanding escrow officer. Responsiveness, calm composure, and careful attention to detail. She was available by phone to help answer questions. Susan took great care of my clients with their first-time home purchase and ensured an seamless and efficient process. Thank you, Susan!
Feb 2, 2024
It was a pleasure to do business with Susan. She was professional and on top of things. Explained everything clearly and swiftly
Jan 24, 2024
President
Susan Burnett represented our company in the purchase of a property in California. Susan was very good at explaining the process and the areas to be concerned about. Susan did a brilliant job for us and I would use her again if I had another property transaction.
Jan 12, 2024
Real Estate Agent
Susan provided excellent service! I would highly recommend working with her.
Jan 8, 2024
Susan was professional, diligent, and eager to help during the home buying process. Even after closing, she is still available to answer our questions. We really appreciate all of Susan’s hard work!
Oct 16, 2023
eXp Real Estate Broker
It was an absolute pleasure to work with Susan on a smooth escrow in Menlo Park Vintage Oaks. Thank you!
Oct 9, 2023
Private loan broker
Susan has handled several closings for us and she is an excellent escrow officer. Susan is extremely knowledgeable, well experienced and her level of service is outstanding. I have been a real estate broker for 38-39 years and Susan is the best of the best and highly recommend her based on her service and knowledge.
Oct 3, 2023
Real Estate Broker
Susan takes her assignments with gusto. With attention to your needs and that personal touch that makes a difference.

Love her commitment to detail.
Sep 18, 2023
Realtor
Susan is a true professional. She handled my escrow in Moss Beach well - even checking in a couple of times while she was on vacation. I look forward to working with Susan again.
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Lawyers Title Menlo Park - Team Members