Mar 10, 2015
Dr.Robert Lugo recommends
Lawyers Title Plano
To whom it may concern:
I have refinanced my home 6 times in 15 years.
In all my experiences, I must say, this one has been not only flawlessly conducted, but a painless one too.
A very valued member from the LT Plano Team deserves the credit and recognition for this experience.
Dana Draper, has been super efficient, has been on top of things and has hammered out all wrinkles. She is knowledgeable, courteous, respectful and well mannered.
She also has a very sweet way of presenting information and answering questions for clarification.
Sadly, we live in an era of "entitlements", "It's not my fault", "no customer service", "poor manners" and "me first". We speak about being "tolerant" and "accepting of others", but we are not.
We only use it as a punch line for Politically Correctness.
We take time to promptly criticize others, but don't take equal time or effort to praise, when merit is due.
So, as you have already read above, my purpose here is to let you know of the valuable asset you have on Dana and hope, you use this letter to motivate others, that work as hard as she does.
And to close and prove her dedication, she is getting married this week and she will work till Friday.
I rest my case.
Dr.Robert Lugo, DMD