Mar 20, 2018
Jeff Cowan + HiC Luttmers
Surely it is rare that one might end up calling their agent a friend rather than just someone they work with ... but this is not only what Katy has become for us, but also how it felt from the very first moment that we started working with her, a friend who listened to our needs, guided and supported us through a completely unfamiliar process to us (our first time selling and buying a home), someone looking out for our best interests in the process rather than just trying to make the sale. And even a few months after, she continues to check in and be a supportive presence amidst the unexpected situation of having the new home we purchased burn to the ground only three weeks after moving in.
Her network and ability to harness resources is incredible, especially when faced with a short timeframe (we basically had a week to get our house prepped for sale, and she was able to get it done without even seeming to break a sweat, and always with a smile).
One would be hard pressed to find someone who is more professional, supportive, and is the very definition of Get.It.Done. while being more than 100% attentive to her client's needs, wants, budget, all while being able to gently expose them to what may unexpectedly go beyond what the client might have anticipated or realised was available or possible.