Oct 23, 2012
When my husband and I first approached Monica, we were newbies to the home market and had no concept of what a process buying a home can be. Monica promised us that she would take good care of us, and though we didn’t understand what that meant, Monica obviously did!
She began by showing us homes. It took time for us to even come to a consensus about what kind of home, neighborhood, and school district we were looking for, and Monica was incredibly patient with us. She cheerfully showed us homes wherever we asked. She was honest about how far our money would stretch, and kept us within budget. She didn’t mind when we shot down homes without a second glance due to our idiosyncratic needs. She didn’t push areas that had a larger housing market in order to speed up her sale. Instead, she observed and learned over the course of several months, and with each meeting, she refined our home’s criteria. With her help, we became certain of the kind of home we were looking for.
When it came to bidding on homes, Monica again prepared for us beforehand, so that making offers was not as chaotic or overwhelming as it otherwise might have been. She sat down with us and explained the various pieces involved in going into contract, what our responsibilities and roles were, and what other parties would be performing. When we went into contract, she was quick to make sure that we had a thorough inspection of the home and had contracts available for any repairs. Though Monica had contacts for everything we needed, she didn’t mind when we suggested alternatives. Monica went above and beyond her role as our agent to secure bids and create a timeline for the work our new home would need. In addition, she was constantly in touch with all parties involved in the escrow, making sure that everything was according to plan. Because of her efforts, the escrow period was headache and hassle free for us.
Monica was incredibly professional throughout our interactions with her. She always valued our time and our ideas. In addition, she had great empathy with regards to our needs, and looked out for our best interest at every point in the home buying process. Because of her calm and methodical approach, we found ourselves feeling confident and assured about our new home. We came to trust her judgment and her sincerity implicitly. It was our good fortune to choose Monica as our agent, and should we ever be on the market for another home, we certainly know who we will call!