Nov 17, 2016
Randy and his staff took a complicated loan situation and not only made it easier for us as the home buyers, but also worked well with all the folks involved in getting it completed. They were helpful in so many different ways. Their friendly, down to earth attitudes made me feel comfortable with them and gave me confidence in their services. Randy went to bat for me and advocated to get the best possible outcome, even when it wasn't easy. Both he and his staff are knowledgeable in their business and are prompt and accurate with the information they deal with. As a first time home buyer, I was unsure about lingo and processes with getting a loan, or even best practices when it came to negotiating. Randy and his staff would answer my questions very throughly and in a timely matter. They were constantly communicating with me in regard to the updates with the process in email, call or text, and during non business hours. It was very obvious to me how important I was to them, and that I wasn't just a name on paper. I have never met any of the staff, but I feel like I have known them forever. I will definitely recommend them to anyone!