Aug 26, 2014
Sara
I just want to take a minute to commend your Company on an outstanding employee, Matt Brei. Due to a mess up with my current lender at the time my credit went from great to bad in the course of a couple years. Matt and I first started working on the refinancing well over a year ago, and that is when I found out about the negative credit rating.
Instead of giving up and just moving on, Matt stayed in touch, in a positive way. Over the past year, I have had so many e-mails and phone calls (lots of evening and weekend correspondence) with Matt, all positive, that I felt we developed a friendship. Matt guided me every step of the way, gave me sound advice, always gave me his honest opinion, and he never put any pressure on me whatsoever.
Thank you for all of your help during the loan process. Your hard work and dedication to my loan paid off in the end and enabled me to refinance my home. You said in the beginning that you weren’t sure if you could get it done, but you did and I thank you Matt for that.
Matt was positive, straightforward, empathetic, honest, sincere and genuine. He is
clearly a “10” with his financial knowledge, skills and experience. Because of him, I will
refer others to First Mortgage and specifically Matt when the opportunities come. He
is a true asset to your organization. Make sure you take good care of him.