Jul 18, 2016
I have been working with Susan Sims for many years. In 2005, she helped me sell a house in Mountain View and also buy a house in Los Altos. Now again in 2016, she helped me buy a house in Los Altos Hills and sell the house in Los Altos she helped me buy in 2005.
Susan is a real pleasure to deal with. She is very patient and always optimistic. Most importantly, finding the right house to buy, making (and losing) multiple offers, finally buying, and then going through a selling process, is stressful. Susan is relaxed and supportive, never pushy or trying to push me to make a decision or take an action that I am not comfortable with.
There are always minor challenges that come up in the house buying/selling process, and Susan navigates them well. She exceeded my expectations for level of service and support, and I strongly recommend her to anyone who wants a professional on their side, looking out for them.
I'm sure there are times when Susan thought "this guy is a pain in the butt" but she never changed her demeanor towards me and I greatly appreciate that. I know I am a difficult person to work with as I want things done my way, and Susan kindly was flexible enough to make it work for me.
If you want someone that works on your team, for your interests (not their own) then Susan is a perfect choice.