Susan Sims

Realtor Alain Pinel Realtors
View My Website

I bring a wealth of experience, knowledge, and professionalism to my real estate practice . I have been in real estate sales for many years and have a strong background in marketing and negotiating. My goal is to help Sellers in this market have a hassle free transaction achieving the highest possible price in the least amount of time. I also focus on helping families who are relocating to the Bay Area navigate the unique aspects of the Silicon Valley Home buying process. By utilizing my negotiation skills my real estate clients attain their goals.

I live locally in Los Altos with my husband and three children. I serve on the Los Altos -Mountain View Educational Foundation for the local high schools


Oct 23, 2017
I have bought and sold many homes before, and Susan is by far the best realtor that I have ever met. She listened to our goals, needs and budget, and then designed a plan for updating our home and getting it market-ready. She knows the market like no one else. We had some pretty tricky circumstances (divorce, etc) and Susan just made it all so easy. She allowed us the flexibility to be as involved as we wanted to be, and was in constant communication about the process (which is something we had requested). She is the most honest, hard-working, and experienced realtor in the Bay Area. I'm pretty sure she doesn't sleep. In the end, Susan sold our home for top dollar. My ex-husband and I both give Susan our highest recommendation.
Oct 14, 2017

Stunning condo in Palo Alto!

Come by and see this stunning Palo Alto condo on San Antonio Rd. Open house Saturday and Sunday 1-5pm.
Oct 12, 2017
Susan is an absolute pleasure to work with and a true professional with valuable experience and a warm personality. Susan's in depth knowledge of the bay area market and Los Altos in particular helped us find our dream house. We would highly recommend her to anyone looking to buy in the area!
Sep 16, 2017

Desirable Eichler in Palo Alto!

Come by my open house today and tomorrow 1-5pm! See you there!
Jul 7, 2017
Executive Recruiter and Fundraising Consultant
We would highly recommend Susan to anyone considering buying or selling a home. Susan is highly professional, experienced, responsive and great to work with in general. She understands the market and will be a pleasure to work with!
Nov 26, 2016
We have known Susan Sims for 15 years, and when it came time to purchase a property, did not hesitate to ask her to help us. She is an extremely trustworthy and caring person who goes out of her way to be kind and compassionate. Working with her, we had no doubt that she had our best interest at heart. She exceeded our expectations with her professionalism as well as her excellent people-skills, taking time to listen to our needs, help us understand the market, coordinate viewings of properties, and, ultimately, negotiate our purchase. We highly recommend her as a realtor and would be happy to speak to anyone who wanted more information about working with her.
Oct 25, 2016
In a competitive real estate market as the Bay Area's, it can be difficult to represent a buyer. What it takes to be successful is patience and willingness to listen to your buyers. Susan demonstrates these qualities remarkably, even pushing us away from some houses that she didn't feel were in a appropriate area for us. When many agents push buyers towards anything that will result in a sale, Susan took the extra time to make sure we found exactly what we wanted. Throughout the process, she made us feel heard and respected. My wife and I fully recommend her to anyone interested in securing a home on the peninsula. We ended up with a beautiful home in a charming part of Redwood City. Home sweet home!
Oct 8, 2016

2016 Reader's Choice Awards

Thanks for all your support!
Oct 1, 2016

Tennis Anyone?

Interested in this great home in Los Altos Hills with a tennis court? Contact me for details!
Jul 22, 2016
Susan was so wonderful to work with! She was knowledgeable, patient, attentive, responsive, and reliable-everything you would want from your realtor. We felt supported by Susan from the beginning step to the last step of the home-buying process and even beyond as she helped us with contacts for contractors etc. I would highly recommend Susan as a realtor to anyone seeking.
Jul 18, 2016
I have been working with Susan Sims for many years. In 2005, she helped me sell a house in Mountain View and also buy a house in Los Altos. Now again in 2016, she helped me buy a house in Los Altos Hills and sell the house in Los Altos she helped me buy in 2005.

Susan is a real pleasure to deal with. She is very patient and always optimistic. Most importantly, finding the right house to buy, making (and losing) multiple offers, finally buying, and then going through a selling process, is stressful. Susan is relaxed and supportive, never pushy or trying to push me to make a decision or take an action that I am not comfortable with.

There are always minor challenges that come up in the house buying/selling process, and Susan navigates them well. She exceeded my expectations for level of service and support, and I strongly recommend her to anyone who wants a professional on their side, looking out for them.

I'm sure there are times when Susan thought "this guy is a pain in the butt" but she never changed her demeanor towards me and I greatly appreciate that. I know I am a difficult person to work with as I want things done my way, and Susan kindly was flexible enough to make it work for me.

If you want someone that works on your team, for your interests (not their own) then Susan is a perfect choice.
Jul 18, 2016

Happy Seller Selfie!

My Sellers are thrilled with the sale of their home in Los Altos! Interested in the highest possible price for your home? Contact me!
Jul 6, 2016
Susan's work on our behalf was extraordinary. Her careful listening led her to understand just what we were looking for, which allowed us to spend our limited viewing time seeing only homes that we really liked. She was high-energy and efficient, and used her relationships with colleagues to get us more information about the various homes. I recommend her most highly.
Jun 26, 2016

Sold in 14 days!

This great house sold in 14 days with mutiple offers! Please contact me to discuss the Real Estate Market in the Bay Area!
Jun 13, 2016
Commercial Real Estate Investment Strategy
When other agents around town tell you how much they enjoy working with your agent, you know you've got a good one. Susan exemplifies professionalism, patience and perseverance.
Jun 6, 2016
We told Susan that we were interested in buying in a particular area. Weeks later, she brought us an off-market home (not MLS) that she had discovered through her professional network.
Susan was supportive in every step of the negotiations, recommended great service providers, and made the process as easy as could be.
Yes, she is hard-working, perseverent and professional, but she also goes above and beyond. Without her efforts, we never would have ended up buying
May 16, 2016
Buyer - Sunnyvale, CA
Susan helped me purchase a condo in Sunnyvale. This is the 3rd house/condo I've purchased/sold and so have worked with several real estate professionals. Susan is definitely one of the best I've worked with. She has an extensive knowledge of the market in the lower Peninsula (Los Altos, Palo Alto, Mountain View, etc.), and was able to help me find and evaluate several properties. She listened carefully to my requirements and was able to provide lots of different options that were a fit for my budget. She was also very thorough and proactive through the purchase and closing process to make sure everything went smoothly and nothing fell through the cracks. Lastly, she was always extremely responsive to my e-mails and phone calls.
May 9, 2016
We quickly learned that Susan is a dedicated realtor who has a number of contacts and exceptional knowledge of the area we were looking to purchase a property. We worked with Susan from New England (via email) and while visiting California. She quickly got a handle on what we were looking for and  showed us many properties. When it appeared that our ideas were changing, she quickly picked up on that and carefully advised how we should proceed. She was tireless and at the ready anytime we called upon her. When in the process of closing, she was there to call upon the sellers and lenders for our benefit. We highly recommend Susan as a professional and friendly real estate agent who will work hard to find just what you're looking for. 
May 2, 2016
Susan helped us to sell our house last year. She knows the local real estate market very well so she priced the house at a very good price, which drew lots of traffic to the open house. She is also an expert at staging the house so the house looked very charming. When it came to accepting the  offer, she advised us what to consider and we finally picked an excellent offer. We really appreciated the help and service Susan provided.
Apr 30, 2016

Don't Be up a Creek!

Check out my testimonials and contact me to represent your best interests in Real Estate!
Apr 25, 2016
Buyer - Los Altos, CA
Susan recently helped me buy a townhouse in Los Altos and couldn't have been more helpful and easy to work with. Her experience and knowledge of the local real estate market were very valuable in the buying process. We encountered more than a few bumps in the road and Susan was right on top of it  to get them resolved quickly. She is responsive, extremely personable, and was a pleasure to work with. I'm happy to call her not just my agent but a friend!
Apr 18, 2016
Buyer and Seller
Susan does an excellent job representing her clients and looking out for their best interests. She understands the market and is extremely patient. We looked for over three years before buying and the few times we considered making offers on houses we didn't really want, she encouraged us to wait for the right place...which we eventually did. She also sold our home well over asking in a fairly soft market.
Apr 11, 2016
Buyer - Palo Alto, CA
Susan helped us find our lovely home in Palo Alto. Simply put, she was amazing to work with. Throughout the year-long period of searching for our perfect home, Susan's local expertise really shone through. She was extremely patient and diligent, and never pressured us into making a decision we were  uncomfortable with.
We were extremely happy with Susan, and have been recommending her to all of our friends looking for a home in Palo Alto, Los Altos, Mountain View, Menlo Park and other nearby areas.
Apr 4, 2016
Buyer - Palo Alto, CA
Susan SIms helped us rent, and then purchase a home in Palo Alto. She was extremely diligent in following up with the details we needed to make a good real estate decision and choose the right home for our family. She did an excellent job managing our expectations about competing for property in  very tight real estate market. She encouraged us to be patient and wait for the right house for us. She actually did the opposite of pushing us into a transaction. Outstanding, professional service on every level.
Mar 28, 2016
Buyer and Seller
Listing, Showing, Selling, Closing, and Buying too - the total expert package: Susan Sims. She has handled both my buying and selling transactions and has exceeded performance expectations in all cases. Highest marks possible!

Words alone can not fully describe her exceptional caliber,  capabilities, knowledge, and results. She's the "Real" in Real Estate.

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