Feb 16, 2016
Fang He
Recently, with Susan’s help, we bought a single house and sold a condo. We are very glad to have Susan guide us through the whole process. She is very knowledgeable, responsive and attentive. As a buyer's agent, she listened to our needs and carefully selected potential houses for us to see. She went to every open house with us and utilized her experience and professional knowledge to give us honest and unbiased opinion. She helped us write offers strategically and within short time we bought a very desirable house in this very competitive housing market in the bay area.
As a listing agent, she is very experienced in getting house ready for sale, interacting with people who visited the open house and negotiating with potential buyers. Susan has maintained her composure, kindness and remained professional as we experienced couple of setbacks from multiple offers that fell through. Eventually we found the right buyer as she worked diligently to complete the deal.
In addition to her outstanding knowledge and experience, Susan’s positive and engaging personality makes her very pleasant to work with. If you need help buying or selling houses, we recommend Susan with 100% confidence.