Keyes Property Management

Benjamin Gene Manager
Keyes Property Management (KPM) was formed by The Keyes Company in partnership with Benjamin Gene and Mark Nestor. Benjamin and Mark are veteran property managers who join the Keyes family after successfully building their property management business over the past 6 years. Both hailing from West Bloomfield, Michigan, Benjamin and Mark have been lifelong friends and together have developed a set of business principles that emphasize honesty, quality service and customer satisfaction.

Both Benjamin and Mark operate KPM using one guiding principle - "We manage your property as if it were our own."

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Jun 22, 2017
Owner
Keyes have done a great job managing my 4 properties rented out between Stuart & Port St Lucie, particularly as I live in Sydney, Australia & need to rely on a reliable local company to manage my properties. . Communication is regular & good, and pricing is reasonable, particularly for the service provided. I would recommend Keyes to any property owner.
Jun 13, 2017
Property Owner
Keyes Property Management has been handling my three rental properties for 6 months. I have been very pleased with the service, quick response to my concerns and content of the website. Bi would highly recommend their service.
Jun 5, 2017
ESTAMOS TRABAJANDO CON KPM YA MAS DE UN AÑO,Y EL SERVICIO ES MUY BUENO.
ANTE CUALQUIER REQUERIMIENTO HAY RESPUESTA PRONTA
LO RECOMENDARIA A CUALQUIERA QUE QUISIERA RENTAR SU PROPIEDAD.
Jun 2, 2017
Oasis Resident
Mark Pinilla and Mr Benjamin Gene are a Dream Team. They always go above and beyond their normal job activities to please the Residents. Here at OASIS me and my Neighbors are very satisfied and impressed with the level of quality and attention to the details by Keys Property Management. Mr Pinilla always demonstrates how excellent customer service has a lasting positive effect on customer relationships and is always taking calls after hours and responding to unexpected emergencies right away, like today, when a Heavy Rain started to flood something and he came over in less than 5 minutes to save us from a disaster. Great Team, Great Response, Positive Feedback, 5 Starts indeed.
Mar 10, 2017
Realtor
Benjamin Gene and the KPM team are great to work with. Every time I called Benji he would answer the phone or call me back within minutes. Every issue we had was taken care of immediately. I referred Benji to several clients and all are 100% satisfied, not a single compliant. I highly recommend Benji and KPM.
Mar 10, 2017
Realtor
Ben and his team @ KPM have made the move in process so much easier. Hi steam take over once the lease is signed and they make my life and my clients' lives much easier.
I've enjoyed working with Ben & KPM, looking forward to continuing to work together.
Feb 28, 2017
Property Owner
I recently purchased a property (with exiting tenant) in very short order/quick turnaround time. Benji was very good at answering all of my questions prior, during, and after close and was extremely helpful in a smooth transition of the tenant's lease from the prior owner/manager to me. He worked tirelessly with myself, the tenant, buyers/sellers agents, and the HOA. He really brought everything together as seamlessly as possible.

Besides the opportunity to meet with Benji, I met with another member of KPM, Dave, who was extremely helpful, patient and thorough in looking through unit with me, checking fixtures, appliances, etc. and he and Benji were great in setting up the tenant and myself with the online system.

I even made some mistakes in terms of using the online management/payment system (my fault). When I brought this to the attention of Benji he was very patient, forgiving and helped clear up any mistakes I had made.

Thus far I have had what I call a "WOW" experience with Benji and all of the KPM staff. They have worked tirelessly and have exceeded my expectations thus far.
Nov 21, 2016
Sales Associate
I have rented Keyes Property Management apartments. It is an advantage to my customers to have Keyes Property Management taking care of their unit. They appreciate the fact that one phone call is all they have to make to get maintenance problems taken care of. The stability that KPM represents gives them a feeling of confidence that they are not going to have any problems their unit.
Nov 20, 2016
Engineer
Keyes Property Management have been managing my property in Pembroke Pines, FL for the last 6 months and have done an excellent job of handling all the issues associated with the property; from rent management and interaction with the tenant to required (minor/ major) repairs. They have been able to manage several emergencies and the communication with them has been really easy and effective. Benjamin has always responded my calls and emails in no time and that is a point very important to me as I don't live in Florida.
Their website allows you to keep track of your monthly statements as well as any other information from the property.
From what I've seen, Benjamin and his team are very responsible and effective and I would recommend them for anyone who needs their property managed.

Sincerely,
Jose Araujo
Nov 15, 2016
Pharmaceutical Consultant

It is my pleasure to provide a review for Keyes Property Management/Benjamin Gene. I have recently rented in an amazing community. As with all purchases and rentals there might be item/s to be addressed. From day one Mr. Benjamin Gene has been responding always in a timely manner. He has addressed all and any concerns professionally and successfully as if it was his home.

When Hurricane Matthew came to Florida/Broward county, I was worried and needed guidance in what I should do in case. He guided me and reached out a few times during the course of the storm to assure we were safe. Additionally, after the storm as well to know all had passed and all in order.

Mr. Benjamin Gene and Keyes Property Management do a commendable job in all their services to their clients. I recommend Keyes Property Managemnet to all who wish to let them take control of all with utmost trust, interest and professionalism.

Thank you,
Rebeca Recalde

Nov 14, 2016
When a change in my husband's employment led to our need to move out of state, we made the decision to keep our home in Florida. We were a little anxious about finding good tenants and having to monitor the property while we were moving so far away so we also decided to use a management company to assist in this process. We met with several agencies and it was obvious right from the start that Keyes Property Management was the most professional and offered the most comprehensive services. Keyes looks out for our best interest and has handled any issue that has come up quickly. We have been extremely pleased with the service we have received and we have additional peace of mind knowing they are there when we cannot be.
Nov 14, 2016
None disclosed
I have been working with KPM for about a year. I would say that working with them has eliminated so much stress from me having to manage a property on my own. I would recommend this service to anyone looking to have someone manage their property.
Nov 12, 2016
Local government officer, London England
Keyes property management have and are continuing to do a commendable job with the property I have in Florida. The agents are very professional and liaise with me frequently about the property. I am a British citizen and was unaware of the leglisation in Florida about property ownership and they have supported me through the whole process. I have the utmost confidence in their service and feel that they deliver a quality service to their clients. Highly recommend!
Jul 27, 2016
Network Engineer
I live in Maryland and I have a rental property in Delray Beach Florida. For the past few years I had to manage my property from a different state and it was really a challenge to do this as things a breaking and being in another state makes it very difficult to manage my rental in Florida. Finally we signed contract with KPM and everything became very easy and things are running very smoothly as my property manager Benjamin Gene is doing everything properly and it just only takes a call and things gets fixed in a short time. Mr. Gene has always responded to me and my family whenever an issue arose in a short time whether it is a sidewalk, lights not working or leaks in the pipes from the water source to the unit. It has come to the point where we really believe that we are in good hands when it comes to seeking help for our rental home. I can only imaging other residents of my community feel the same way. I’ll give Mr. Gene my full support and strongly believe we are working with a best Company and property manager who take my requests and run things for us as his own home. Also I should mention as all information is clearly displayed on KPM Website and it is reflects all payment made, all work had been done with an estimates for a job and pictures were taken before it was fixed by KPM. I would recommend KPM Company to have business for my friends and who ever ask me. I would highly recommend KPM as a management Company, because they really care about their clients.
Jul 27, 2016
Structural Engineer
I am very pleased with the services provided so far. It has been give me peace of mind while away from Florida.
Jul 26, 2016
Structural Engineer
I am very pleased with the services provided so far. It has been give me peace of mind while away from Florida.
Jul 23, 2016
Regional Manager, Customer Service Engineer
We have been working with Keyes Properties for 2 years next month. The experience has been excellent with Keyes providing a world class quality property management service with solutions for our needs. It has been a relief to have found such a dependable and reliable property management service.
Jul 22, 2016
Director
I am very happy with the service that Keyes have provided so far with my property. They are prompt and professional with their service, and this allows me to have confidence that my property is being looked after!
Jul 22, 2016
Reator-Associate
I have a lot of clients that live out of Florida and of the country and they are always looking for an honest and professional management company.
I came across with Benjamin Gene, Manager at the Keyes Property Management and I decided to give him a try and I never regret it. We have worked in a couple of properties and his work ethics and knowledge has really impressed me.
I highly recommend Benjamin. My clients are very happy with his honest and professional way he is handling their properties and in addition I have made some extra money with the referral system he has in place for the Realtors. Give him a try and you will see for yourself. Keep up the good work, Ben.
Gabriel Gomez, Keyes Co, Ft. Lauderdale branch.
Jul 22, 2016
Keyes has done an amazing job. Ben is responsive and professional. I am a remote owner and Ben makes my life very easy. Ben has been pro-active. He is as concerned about the property as I am while also sensitive to the needs of our tenant so they have a great experience. Although I am located on the other side of the country he is accessible. I have worked with other property managers and Ben and Keyes set the standard.
Sep 18, 2015
I am renting a home that is being managed for the Owner by Keyes Property Management. From the commencement of my lease, Keyes Property Management has been on top of its management of the property. The property manager, Benjamin Gene, is very responsive to issues that need to be addressed, and always promptly returns calls and emails. I would recommend Keyes Property Management without hesitation.
Aug 26, 2015
Esquire & Realtor
Keyes Property Management is the Best! They came into the property, visually inspected, took photos and video. They also documented their findings to the owner. I was impressed!
Aug 12, 2015
Ben and the team have managed my property in Boynton Beach now for a little over a year. He's done a great job and am super happy with him as my "local guy"
Aug 12, 2015
Customer
I just wanted to pass on some words of appreciation for your support and efforts in recently purchasing my home in Florida.

Benjamin has good attention to detail, excellent follow-through.
Aug 11, 2015
Benjamin has managed our property in Florida for a year. He took over mid-year to a less than ideal situation. He smoothed things over, took over the full management, and worked very hard to rectify all situations that arose. He went above and beyond to organize the move out, cleaning, and repairs needed before the next tenants. He is trustworthy and very timely in responses. We would recommend his property management services to anyone looking for some peace of mind over their property!