Jul 5, 2016
Environmental Protection Specialist
I cannot even begin to say how pleased my husband, Mark and I are with our home refinance experience using the services of Ms. Tammy Bertges, Loan Officer for CMG Financial in Las Vegas, NV.
As a result of the housing bubble that burst in 2008, Mark and I have waited for years, to be able to refinance our higher interest 30 year, fixed VA loan for a much lower interest fixed rate loan.
After several unsuccessful attempts, the housing market began to finally course correct itself and we decided to give it one more try. The very next flyer that was left on our doorstep was from Tammy Bertges from CMG Financial.
We took our time and talked it over. The next thing you know, there was a hand written card left on our door, by Tammy, as a follow up to her flyer. I thought to myself, in this day and age of texting, emailing and communicating in a non-personal way, I found the card to be warm and friendly, but more importantly it showed that Tammy was willing to go the extra mile to meet with us about our loan. Tammy wasn't pushy, nor did she make pie in the sky promises that we were used to seeing on many of the previous flyers left at our door.
Instead, Tammy was genuine and honest. Her hand written note did the trick for us. We called her and within a few weeks of gathering information, signing documents, setting up the required inspections, Tammy had our entire refinance well under way and the best part of all, Tammy was able to acquire a very low interest 30 year fixed rate loan, which will save us a good deal of money every month.
All of our interfaces were timely, professional and Tammy's attention to detail and her knowledge of the market, loans and especially VA loans was top notch! The entire process was not only smooth and accurate, but because of Tammy, it was actually painless. We are still amazed at how easy the process was from start to finish. We attribute this to the efforts of Tammy Bertges and CMG Financial.
Mark and I couldn't be happier with the outcome. Between the money Tammy was able to save us, and the money we were able to secure at closing, we are finally able to plan for me to join Mark in retirement.
Thank you, Tammy Bertges. Your hand written note actually changed our lives. If and when the time comes to perhaps sell our refinanced and remodeled home, we will be calling Tammy Bertges and CMG Financial in Las Vegas. Well done, Tammy!