Dec 6, 2015
We had worked with April in 2009 when we bought our first home in San Jose, and when it was time to move, there was no doubt in our mind that we would go back to her. This time, she helped us sell our existing home in San Jose, as well as purchase one in Cupertino in October, 2015. Throughout the whole process of selling one home and simultaneously placing offers on another, she was there with us the whole way, even working late at night while we were dealing with offers on our property.
April gave us valuable advice on presenting and marketing our home, and we loved the photography and flyers she had put together during the process. She used Docusign throughout the process, something that was invaluable given our often conflicting schedules. Holding our home open and conducting private showings was handled very well by her too.
We searched for our new home in various areas before narrowing down on a few, and she was incredibly helpful and patient during the entire process while we made up our minds about what we wanted. She accompanied us to every open house as well, and we appreciated the advice she gave us about each property.
When we were ready to make offers, her knowledge of the offer and acceptance process was something we relied on, and I cannot emphasize enough how much this made life easier for us!
When we had our offer accepted, she was always there whenever we had questions about the mortgage conditions and process as well. She is easily accessible by phone/text/email, and we appreciate this about her.
While many agents might consider their job done after closing day, April is still in constant touch as we go through the renovation process before moving into the new home. Her knowledge about homes and construction is something we've come to rely on now!
If you are looking for an agent who is knowledgeable about the South Bay area and the entire offer and mortgage process, as well as one who goes above and beyond what is expected of a realtor, look no further.
We have no qualms about recommending her to family and friends, and will go back to her whenever the time comes to move again!