Oct 12, 2017
I rarely write online reviews, and when I read them, it's always with a good dose of cautious skepticism. I also don't think it's warranted to give someone a review for just doing their job.
But every once in awhile, I'm fortunate enough to encounter a provider whose level of service far and away exceeds all my expectations, and that has certainly been my experience with Neal Weichel and his talented team of professionals. The fact that I'm a repeat client already conveys the degree of trust and respect I have for Neal, but he and his team really took things to a whole new level during our most recent home sale.
We needed to sell a fairly upscale rental home that was valued in a typically less-fluid price range. It was to be part of a complicated, multiple-transaction 1031 tax-deferred exchange with strict time-frames and lots of variables and unknowns regarding our replacement property, and Neal was the only agent I felt comfortable working with in such a demanding situation. We were prepared for the expected stress and dreaded sleepless nights, but we were completely blindsided part-way through the process by an unforeseeable family emergency.
Neal took it all in stride. He gave us the time and personal space we needed in order to deal with our situation, and yet he was always there for support and guidance when we needed that, as well. We just handed the keys over (literally and figuratively), and he and his amazing team took care of EVERYTHING. Whether the need was for a photographer, a handyman, a painter, a roofer, a structural engineer, or a killer bee expert (really!), Lindsay knew just who to call in order to get things done right -- and done right now. This woman's ability to smoothly navigate through a real estate transaction is simply mind-boggling! She is constantly communicating with agents, appraisers, inspectors, contractors, lenders, escrow officers, and (most importantly) clients in order to move through the entire process as efficiently as possible. And for me, NOT having to worry about making those calls and meeting people at the house was priceless!
Neal, Lindsay, Chad, Jenn, Lauren, and Santiago are all an absolute pleasure to work with. Not only that, they treat each other like family, and they sincerely love what they do. If you are worried that they might be too busy to give you the personal service you need and deserve -- don't be. I honestly believe you would be hard-pressed to find this level of attention and professionalism in ANY industry.
I'm happy (and relieved) to report that we just completed our series of transactions, and the house Neal sold for us closed escrow on time and at the highest price for that neighborhood in the last several years. Looking back now, I doubt that we could have made it through this crazy summer without Neal's help on many different levels.
There are plenty of good realtors out there, but in my humble opinion, there just aren't any better than Neal Weichel.