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Madeline Tsai

Realtor Intero Real Estate Cupertino 02009335
May 31, 2023
She is a horrible agent with a bad attitude. She did a showing for me and my husband, it was a horrible experience. Lot of questions weren’t answered, she kept repeating “ I don’t know” to almost everything we asked . It seemed like she wasn’t interested in selling the house. Customer service values were just out of the window. It made us not want want to get the house because of her attitude.
Oct 6, 2017
Madeline helped me and my husband finding our first home. We feel so lucky and satisfied to have Madeline as our realtor when we were knowing nothing.

She knows the market in the region very well. Her experience, depth of the knowledge and diligent research helped us to propose a strong and competitive offer with a reasonable price in a timely manner. Our offer was finally accepted and preempting later competing offers. We really appreciate her valued experience and expertise in this market.

In addition, Madeline is always patient and careful to help us understand the disclosures and inspect the property. Before we proposed the offer, she was guiding us the property in field and explained every single item in the disclosure. She was also trying to talk with neighbors to know more details about the community. She did all the possibilities to help us know better about the property.

Madeline is also a very efficient realtor. She managed to get all paper works processed smoothly in a timely manner. For each concern that we addressed, Madeline always response promptly and explained them clearly, which makes us feel safe and confident on every single step moving forward.

We won't hesitate to recommend Madeline to our friends to help them get the best they want to get!
Oct 6, 2017
We are investors from California and looking for rental properties with high CAP rate. Our friend recommended Madeline. She used to live in Atlanta so she is very familiar with the area. She also has extensive experience helping her client searching for investment properties and managing them. After working with her, we also saw her tough negotiation skills. She helped us negotiated almost 20% off the listing price! She also shared her connections and experiences in remodeling and property managing. I highly recommend her. I will use her for my next investment deal for sure
Oct 6, 2017
I might have struggled much longer in this super-hot housing market to find my home, without Madeline's help.

I've talked deeply with many realtors and even worked with 1 of them before. Only Madeline wins my 100% trust. She is frank and honest. She impressed me with her expertise and sincerity. She never pushed me to overbid too much over my capability. When I felt frustrated, she always calm down and gave me wise suggestion.

Like fellow soldiers, we fought in this war together. Great thanks for Madeline, taking her suggestion, I bought my dream home in 2nd try.

Will I come to Madeline again when I try to buy or sell house? Of course! Will I recommend her to my friends when they need
professional help, and a trustable friend, rather than a short-sighted and 1-time-business driven realtor? Of course!
Oct 6, 2017
It was a great pleasure working with Madeline. Being first time home buyers, we wanted to explore and see different homes and different neighborhoods to be confident about what we wanted in our dream home. Madeline was extremely patient with us, which I think is rare and exceptional to find in an agent. She would take us to every open listing we wanted to visit and was extremely accommodating to our schedules. She was always on or before time for any property visiting appointments and would carefully look through the home with us, which was extremely helpful. She never pushed us and made sure we were comfortable and really liked the home before making an offer. She was always available when we needed her and made time to answer any questions or inquires we may have. I was extremely impressed with her dedication and sincerity. She made honest and good suggestions to us and we found a trust able friend in her. Madeline went beyond in helping us through the closing process after our offer was accepted. She patiently addressed and explained all our concerns. I would highly recommend Madeline.
Oct 6, 2017
It was a pleasure working with Madeline. She went beyond in helping us to browse properties in Sunnyvale/Santa Clara area. Not only is she very patient but she was very accommodating to all our needs which helped us tremendously throughout the process. I highly recommend Madeline to anyone looking for an agent
Feb 27, 2017
Madeline helped us buy our first home, she was very professional, and helped us every step of the way. She's very knowledgeable and was able to give great advice on the house's current condition.  She is always reachable when we need her.  We could not be happier that we met and worked with her on this purchase!
Feb 24, 2017
We being a first time home buyer, needed a lot of hand holding and someone with a lot of patience, experience and knowledge. That is exactly what Madeline provided. She paid attention to what we are looking for and negotiated hard for us. She was very trustworthy, reliable and I would most certainly recommend her to family and friends.
Feb 21, 2017
Madeline is amazing. She is so personable and knowledgeable that it really makes you feel comfortable in the home search process. We were referred to her from a previous client of hers and couldn't be happier. Madeline made sure that we were in the home by the time we needed to be even later the seller wants to close later. If you are lucky to work with Madeline then you won't be disappointed. She goes above and beyond.
Feb 21, 2017
Madeline was fantastic! As first time home buyers, we had tons of questions and concerns. Madeline helped us find a great home and worked hard on our behalf to negotiate all aspects of the deal. We feel so lucky to have her on our side! We will definitely use them again for all our real estate needs. Good job!
Feb 21, 2017
Madeline did an outstanding job. She was able to list and sell my home within 5 days. She was prompt and always followed up on every detail throughout the selling process. I would recommend them to anyone who wants proven results.
Feb 21, 2017
Madeline is a delight to work with. She is patient is knowledge about the area. She wrote a good offer that was accepted even we were not the highest bidder. It was an investment property and she also found a good tenant right away with 2 year lease. Can't be happier with the process.
Feb 21, 2017
I don't often give 5 Stars reviews, but Madeline deserves them. She was very easy to to work with, pro-active on all matters, responsive with communication, organized and thorough. We would highly recommend Madeline.
Feb 20, 2017
Madeline was introduced to us by a close friend. She was very responsive to my needs and helped me find a nice house near my work area in less than three weeks. She negotiated hard and get us the price we want. Thanks to Madeline. Our home process can't be easier and smoother.
Feb 17, 2017
Lab director
My husband and I had a wonderful experience working with Madeline. She was professional, quick to respond and always available for our needs. Also, she is very up-to-date with technology. The entire process (e.g., contract, addendums, etc.) was done electronically, which sped things up. She also knows good contractors, plumbers and painters that assisted us after we closed the house and needed some repair work. Moreover, she became our family friend, not just a realtor.
Feb 17, 2017
Immigration specialist
Madeline helped me to purchase my first house. She was so helpful, knowledgeable, reliable, easy to contact, quick to respond, professional and courteous and kind. She is a good negotiator and she is always working in your best interest. Very pleased with the process.
Feb 17, 2017
We asked Madeline to help sell our house after realizing that the upkeep of the house was too demanding while we had to spend the bulk of our time out of the country. We knew she is a trustworthy person and a competent and reliable real estate agent, but we were still blown away by the amount of work she was willing to put in to get the house in better shape. It was WAY beyond the call of duty. As the result, the house was sold in one week.

She had the house cleaned and hired contractors to fix up minor defects. She even held a garage sale for our remaining furniture and then had the house painted. Finally she had the house staged professionally. Basically she took all the responsibilities of an owner to prep the house into tip-top shape. She did all these while we were away and kept us well informed – which was demanding given the 12-hour time zone difference.

Without her hard work and professional advice, we would not have been able to sell the house in one week. When the buyer pushed to move up the closing date (it was a cash sale), Madeline again had to go the extra mile to have the house vacated and delivered. She even rented a small storage area to move our remaining belongings over.

Needless to say we have no hesitation to recommend her to anyone interested in her services. A reliable, highly competent agent who is willing to work extra hard for you is your best friend in any buy or sell real estate transaction. Not to mention that it is always pleasant working with her. We know this well after relocating 6 times in 35 years.
Feb 13, 2017
I am an investor. Madeline worked hard to help me locate a for sale by owner property. Her excellent negotiation skill helps me to get a very good deal.