Feb 13, 2017
Cortney M. Hollister
Hearing Officer, California Department of Health Care Services
In June of 2013, my 73 year-old mother called me to help with my sister, whom had been disabled by an accident. Though shwe wa able to car for herself after a fashion, my sister's mental impairment caused erratic behavior that my mother could no longer accommodate. I moved my sister to Sacramento, and began to look for a property close to my house, so that she could continue to live independently with a little more oversight.
Mark helped me with a property that fit my needs. However, the most important part was that the purchase process in my case was particularly arduous. I had completed a personal bankruptcy a few years before, and had just completed a divorce as well. While I was cash rich for the down payment (30%), the lender made the process impossible for me to navigate. Mark was the person who kept after the lender, argued my position, and finally completed the purchase process. My sibling lives independently, in a modest but safe gated community, two miles from my house. I would recommend Mark for his tenacity as well as is sense of humor.