Oct 30, 2015
Satisfied customer from Saugus
When I was researching mortgage and refinance options, I came across testimonials praising the accomplishments of Mike Rice “The Mortgage Guy” from New Fed Mortgage. Being skeptical of so much praise given to one individual, I decided to take a chance and contact Mike. This was undoubtedly the best decision I could have made. From our first conversation, Mike was professional, courteous and most importantly, honest about options available to me. He kept true to his word, and always called back when he said he would. In addition, he provided valuable pros and cons for either my purchasing a new home or refinancing my existing mortgage. My situation was fairly unique and throughout a lengthy process, Mike was always patient and never gave me the feeling that I was bothersome or wasting his time. His customer service skills are impeccable and his experience and knowledge of the mortgage industry are second to none. His estimates on loans costs and final payments were so precise it was truly remarkable. In addition to his business practice, Mike is personable and approachable for any question. You can count on him to see you through the entire process from start to finish, and I am confident to say if Mike can’t get you what you are looking for, no one will!
I look forward to working with Mike in the future if the need arises, and will always have no hesitation recommending him to any of my family or friends. In this day and age, it is refreshing to have someone who you can truly trust to be there for you and always have your best interest in mind. Kudos to you Mike, you truly are the one and only “Mortgage Guy”!