Apr 3, 2018
Partner Duane Morris LLP
Don and his team did a terrific job on the sale of our home. In my opinion, he sets the standard for integrity, transparency and responsiveness. We had our house listed by another agent for many months, and although it sold twice, it fell apart twice. When we decided to change agents, I interviewed others, all very experienced and with top reputations. I wanted to hire an agent who not only was effective, but was committed to straight talk and prompt response. Don was willing to invest 2 hours of unrushed time talking to me about his approach, strategies and values. He was also willing to take the risk of losing the listing if he could not sell the property within a reasonable period of time. I was impressed. Don got the house sold, at almost our top asking price, in two weeks. What was more important was that he got the deal closed, with difficult buyers and a difficult buyers agent. The buyers having failed to get a lowball price (thanks, Don) tried to get it all back with aggressive actions during the inspection process (our house is high-end, very tricked out and in great condition). Don counseled us through that icky process, keeping our blood pressure down, our wallets still in our pockets, and to a successful completion of that part of the deal. Then the buyers loan took two extra weeks, and this caused lots of complications with their very difficult agent. Don got our carrying costs covered, and to a smooth, if delayed closing. Through the whole process, Don and Gerri (and Tim) communicated with us promptly, confidently and importantly to us, kindly. He gave us real advice, not just choices, without attempting to strong arm any particular decision along the way. His knowledge of the inner workings of the process gave us confidence and kept us patient when we were losing patience. Don's TC and team handled all paperwork and external process accurately and quickly. They took care of all details that they could, making an otherwise difficult process easier. Thanks to Don, Gerri and the whole team. Very highly recommended.