May 10, 2018
Sr. Implementation Manager
Dean was recommended by a family member who had worked with him on their mortgage. Even though both my spouse and I belonged to local credit unions, we decided to start with HomeStreet and see what they had to offer...we could always go to the credit union if HomeStreet wasn't for us.
From first contact via phone through signing, Dean and his entire team facilitated the process in such an efficient and timely manner. Everyone was very patient with all of our questions and at our request, Dean recommended a realtor that would work well with our personalities (so important!) - the team he referred us to was a perfect match!
When I look back at the experience it was actually a smoother process than buying a car!