Michelle listed our house in Gloucester, VA. She spent an hour going through the house initially, and gave us a 5 page list of ‘suggestions,’ stating that by completing these we would have a higher percentage of buyers look favorably at our home. She also gave us an incredibly detailed estimated settlement page with multiple offers. Michelle took several hours to take really excellent pictures. After she took the pictures, she not only chose the best ones, but she was also able to present the house in a way that it had never been presented before. We had attempted to sell this house twice before, and no one had ever taken the
time to set the pictures up as much as she did. She stated that these pictures will sell the house. Since the people who were most interested in the house were from Florida, indeed it was the pictures that sold the house. Since we were out-of-state owners, she not only represented us properly and effectively, eventually getting us an offer within 10 days in an where 60-days on the market is the norm, she was also able to be there every time that an inspection or repair company was on station. She personally took care of some of the issues that needed to be taken care of in side the house, as if it were her own. We have never seen this kind of personal care and attention from anyone in the homes which we had previously sold. But that wasn’t what impressed us. She was absolutely On Target and Timely with every last bit of communication. Communication, when you are an out-of-state owner with your realtor, is critical. There was never a question that you didn’t answer almost immediately, or never a situation in which she failed to follow up and get back with us. As I stated previously, she was our boots on the ground… We are only disappointed that this company is not in our current area because we have another home to sell.
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Sam & Mary Johnson
Nov 3, 2018