Nov 15, 2016
Hugh is energetic, passionate, and a devoted worker. I found him to be approachable, knowledgeable, and very professional in his dealings with me and other customers. His utmost concerns
are making certain his customers' needs are met and their auto problems are resolved to their satisfaction. He does this by working collaboratively with his colleagues and listening to his customers. If an emergency should arise, he's quick to schedule an appointment, make a follow-call, and to provide "dos and don'ts," in order to assure the experience and joy of driving "the Ultimate Driving Machine."
Hugh is a hands-on service adviser. He has willingly demonstrated proper ways to utilize features, maximizing the feel of driving a luxury car.
Hugh exudes confidence and cares deeply that his customers are satisfied. Thanks for going above and
beyond your duties to efficiently serve customers, thereby satisfying them. What an invaluable worker!!