Oct 10, 2016
Debbie Garcia Riley
When I first approached Frank Monaco and his team in regards to a home loan I already had placed a offer on a home and gave a 30 day notice to the owner at the rental property I was living in. We had not purchased a home in over 10 years, therefore was surprised and uneducated at how detailed and time consuming purchasing a home has become. I can appreciate and respect Frank and his team now for suggesting approval on a home loan before looking at homes, let alone making an offer on a home. My loan had a lot of conditions to overcome. I promise you I called, emailed, or went to Frank office every single day and never did they make me feel unwelcome, or a bother. We truly believe had we went with another loan officer/team we would not have the interest rate we have, closed on time and even qualified for a home loan. Frank took the time to have us in his office the same day I approached Frank on a possible home loan. Frank explained the loan process and showed us the loan options available. Frank and his team answered every question we had from the first day we met with him, to closing, and after closing. Frank and his team are friendly, extremely knowledgeable, completed our loan promptly, remained optimistic, positive and calm, even when we were "a complete stress wreck." I would recommend any person who is looking to refinance, wanting a home loan, or any person who thinks they would not qualify for a home loan to give the opportunity to Frank Monaco and his team! They are a blessing and makes dreams come true.