Aug 18, 2016
Anonymous
Buyer - Pittsford, NY
★
★
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My husband and I moved to the Rochester area from the west coast, and Silvia made our relocation process exceptionally smooth. We decided to work with Silvia for her great references on Zillow, and we are so glad we did. It was one of the best decisions that we made in our life! Silvia has almost 30 years of experiences and is very knowledgeable not only about the area but also about all the small details about house conditions and real estate transactions that people woun't normally know unless they have lived in the area for a long time PLUS unless they have handled real estate transactions of various homes more than a couple of decades. Moving from the west (California), my husband and I were not sure what additionak things to check when viewing homes here besides what we do in California - for example, dehumidifiers, sump pumps, roof tear off, various materials that people from California are not familiar...etc. I'm sure that compared to her other customers, we probably had way more questions about too many basics that locals would've known already, but Silvia always answered every single question very clearly with additional details. Her answers were always very thorough and prompt. When we were viewing multiple homes, she always pointed out all the details that we should take a look from tiny water marks on ceilings to all kinds of conditions of basements. She always commented on both positive and negative aspects of every home and was very honest about her opinions. She also pointed out things to consider for resale value even when all other conditions seemed perfect. For example, if the road noise was too loud or if the location was too remote ...etc.
As we were ready to make offers, she gave us the best advice each time we made offers. BTW, she never rushed us to make offers unless it was really necessary - e.g., when she knew the property is in such good conditions and is priced right that it will be taken by other buyers very soon. When other buyers made offers to the same property, she knew exactly how competitive it would be and suggested the appropriate range. At first, we didn't follow her advice even though she repeatedly reminded us how competitive the bid was, so we lost the bid. At our second offer, we followed her advice and got our offer accepted. Silvia worked closely with the seller's agent very hard and made it work!
We traveled to the area only twice and had only two or three days to see the homes, but she arranged our tours so efficiently and was always willing to spend extra time to show us more. In between and after the trips, she frequently followed up on new listings and our entire transaction so professionally. Wherever we were, she handled our inquiries so promptly in a very clear manner.
Both my husband and I STRONGLY recommend Silvia to anyone. She is exceptionally professional, honest, dedicated, and smart with great expertise, and we have never met any real estate professional who is as good as her. If you get to work with her, make sure you just follow her advice and you'll get a home you want. We truly enjoyed working with Silvia and appreciate all her work!!