Jun 11, 2013
Where do I begin? After nearly a decade in the business here in the valley I cannot imagine how to sum up just how valuable Dina Shroth and her staff at Security Title have been to me over the past two years without signaling out things that will make her blush...
As you well know, countless title companies and their reps will show up at a moment's notice with bagels, doughnuts or the ever popular lunch buffet, but what I can honesty attest to is that Dina and her staff will show up time after time no matter what it takes with a HUD when you need it most.
I've never worked with a title professional so confident in her capabilities as we work to close a loan than with Ms. Shroth. I've personally had her arrange the most outrageous signings imaginable without blinking an eye despite my tsunami of anguish. I have counted on her to deliver despite borrowers hopping in their Winnebago to enjoy a month in Mexico, co-borrowers suffering from Parkinson's disease confined to assisted living facilities and the most unforgiving doc drawers of all time.
Dina Shroth and her fantastic staff at Security Title have made themselves available when it mattered most time after time and I cannot begin to thank them enough. Today's borrowers demand the utmost in service and accuracy as part of the closing process. Meeting these demands seems to be second nature to the staff at this office as I have tested their limits time and again,
Multiple borrowers, multiple properties, under the gun closings, organizing third parties to make things happen and experience in the real world of making sure your loan closes are just some of the things that ought to make you pick up the phone and welcome Dina and her staff into your pipeline. She's sent Sarah Green out unexpectedly just to offer up marketing opportunities to help me grow my business on a monthly basis.
There is nothing more important to a loan officer or his clients than having a title agent on his side. Dina Shroth and her Security Title staff have helped me clean up the messes left behind by a plethora of so-called pros that left our industry when the boom went bust. I pride myself on being the guy that my borrowers turn to for answers and consider myself lucky to be able to Dina whenever the matter concerns the mystical world of title.
I can buy my own bagels, pack my own lunch and am well aware of the public records showing who closed what kind of loan when. What's important to me is what my title company does when the time comes to get my loan funded and that is where I could not wish for anything more than what Dina's provided time and time again. Are the bagel droppers picking up the phone to trace escrow account checks for borrowers wondering where their refunds are?
Not only have I had Dina Shroth and her staff track those down, but we've proved EXACT DATES our checks cleared with the county to better inform the BORROWERS that turn to us when questions need to be answered.
If you need free bagels, keep looking around for the ideal title company,,, if you need professionals that deliver time after time, give Dina a call and enjoy your closings for a change,