Mortgage Advisor

Sr. Mortgage Advisor Alderus Mortgage
Aug 14, 2019
Homeowner
Working with Michael was absolutely amazing. I went into the process a little hesitant because I have had some bad experiences in the past, but Michael and Kelly exceeded my expectations. They treated me so well and always made sure to be there for me. They answered every question I had and made sure to explain everything in detail, which made the process super easy. I would give them a 25 out of 10 if I could.
Aug 13, 2019
Homeowner
Working with Michael was great. Made everything very easy and even sent someone over to my house with all the docs I needed so I did not have to leave my house.
Aug 9, 2019
Homeowner
Working with Troy and Angie was a dream. They were excellent. Always stayed in touch and always picked up the phone. I truly appreciate the professionalism of the entire organization.
Aug 9, 2019
Homeowner
Working with Troy was flawless. There's really nothing bad I can say about the process. I appreciated his responsiveness and how he always made sure to double check all the documents I sent to him so there were no issues. He always let me know of anything I needed to know and always made sure to answer my calls. He even would answer my calls when he was out of town. I did not know he was at a family gathering, but he still made time for me.
Aug 9, 2019
Realtor
The process was O.K. We had a very difficult buyer so that did not help. I like Troy, and I'll continue to use Troy. We got the job done and that is was matters. I really want to thank Gina for puling this one through.
Aug 9, 2019
Homeowner
The best thing about working with Troy was his communication. This was the first time I used a loan officer. I was not only able to speak with him multiple times a day, but he also personally held my hand and made sure I never felt like I was in the dark. Troy and his team did everything great. This is my 4th time buying or refinancing and this was the first time out of the 4 that I felt like I was fully aware of what was going on during the entire course of the refi experience.
Aug 9, 2019
Homeowner
The best thing about working with Alderus was the efficiency and timeliness of everything. I try to go over all the papers looking for mistakes and I felt that everyone was super thorough. I developed confidence in the office and team very quickly. With a purchase like this you have to feel confident in who you are doing business with and I felt very confident and comfortable with Troy and the team.
Aug 9, 2019
Homeowner
Communication was great! Troy was very detailed and thorough. He always answered my questions and responded immediately. The level of customer service was beyond anyone else I have done business with.
Aug 9, 2019
Homeowner
Communication was great! Troy always kept me in the loop. He let me know each step of the way. Troy and his team would always be available and made sure I always received everything I needed to know. I highly recommend him!
Aug 9, 2019
Homeowner
Troy was efficient and quick with getting back information and numbers. Easy to talk to and get a hold of.
Jul 30, 2019
Homeowner
Michael and Kelly were great. They did a great job of just making sure we were in the know. They always answered our calls and even answered our texts after hours. They are great communicators and really helped make this whole process so easy.
Jul 30, 2019
Homeowner
Both Michael and Gina have always treated me so great. This is my 3rd time using Alderus and every time it is just so great. They treat you like a person. The personal connection and the feeling that they are always there for you. They keep it easy and simple.
Jul 22, 2019
Homeowner
It went well. This is my second time working with Michael and he always does a good job. No complaints. Things happen and Michael is always able to make sure things get handled.
Jul 22, 2019
Homeowner
Everything was good. Very straight forward. Michael gave me a checklist, walked me through it and the rest was very easy.
Jul 12, 2019
Homeowner
The whole process was extremely smooth. Everyone was very responsive and attentive. Anything I needed they were always there and made sure to answer all my calls. A+ job.
Jul 12, 2019
Homeowner
Where do I even begin- Michael and his team were AMAZING! Everything was so easy, simple and smooth, so smooth. From Michael, to Kelly, to Monica it was so great. They are like family to me know and I have already gone out and recommended them to everyone. If I could be your poster for how great of a job you guys did, I would be it. So fantastic, so incredible. 20 out of 10!
Jul 5, 2019
Homeowner
Well we have bought several properties in the past before and this was by far the best experience we have had. All my questions were answered and we closed on time. Michael was always there to answer my calls and always kept me informed.
I dont normally give 10s but it was that good.
Jun 25, 2019
Homeowner
Everything was great. They were smart, professional, efficient, reliable, communicative and got the job done. And I am usually that person who complains, so it was that good.
Jun 25, 2019
Homeowner
What can I say- I come from the biz so I understand how it works and Michael and his team were great. Very professional and always there to answer any calls. The communication was great.It was a refi so it was easy but Michael and his team made it that much more easy!
Jun 17, 2019
Homeowner
Working with Michael was great. He was always there to answer my calls and was really professional. HE and his team did a great job of getting it done.
May 22, 2019
Buyer's Agent
This was my first deal with Michael and it went great. Michael made sure to get the job done and it was super smooth. No complaints. Easy and fast process.
May 21, 2019
Homeowner
There's really nothing more that I can say than they were great. Michael and his team were friendly, always there to answer any questions. It was easy and very fast. I would give them an 11 out of 10 if I could.
May 10, 2019
Homeowner
Working with Michael was great. He and his team were super informative. They were always there to answer any questions we had, regardless of the time of day. We decided to change the closing date half way through and Michael helped change the date without any hiccups. He walked us through the entire process and just made it so easy.
Apr 30, 2019
Homeowner
Working with Michael and his team was great. They were nice, quick and always there to answer any questions. I actually had two offers one from you guys and one from Wells Fargo and I went with Alderus because you guys made me feel like a person. Working with the bank, I felt like just another number. Fantastic experience.
Apr 3, 2019
Homeowner
I just loved how comfortable Michael made me feel. From day one Michael made me know there were no dumb questions. Michael did an awesome job of breaking everything down for me and helping me understand throughout the entire process. Communication was solid, everyone was easy to get a hold of. It was such a great experience that I have already recommended Michael to my brother.

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