Mortgage Advisor

Sr. Mortgage Advisor Alderus Mortgage
Aug 9, 2019
Homeowner
Working with Troy and Angie was a dream. They were excellent. Always stayed in touch and always picked up the phone. I truly appreciate the professionalism of the entire organization.
Aug 9, 2019
Homeowner
Working with Troy was flawless. There's really nothing bad I can say about the process. I appreciated his responsiveness and how he always made sure to double check all the documents I sent to him so there were no issues. He always let me know of anything I needed to know and always made sure to answer my calls. He even would answer my calls when he was out of town. I did not know he was at a family gathering, but he still made time for me.
Aug 9, 2019
Realtor
The process was O.K. We had a very difficult buyer so that did not help. I like Troy, and I'll continue to use Troy. We got the job done and that is was matters. I really want to thank Gina for puling this one through.
Aug 9, 2019
Homeowner
The best thing about working with Troy was his communication. This was the first time I used a loan officer. I was not only able to speak with him multiple times a day, but he also personally held my hand and made sure I never felt like I was in the dark. Troy and his team did everything great. This is my 4th time buying or refinancing and this was the first time out of the 4 that I felt like I was fully aware of what was going on during the entire course of the refi experience.
Aug 9, 2019
Homeowner
The best thing about working with Alderus was the efficiency and timeliness of everything. I try to go over all the papers looking for mistakes and I felt that everyone was super thorough. I developed confidence in the office and team very quickly. With a purchase like this you have to feel confident in who you are doing business with and I felt very confident and comfortable with Troy and the team.
Aug 9, 2019
Homeowner
Communication was great! Troy was very detailed and thorough. He always answered my questions and responded immediately. The level of customer service was beyond anyone else I have done business with.
Aug 9, 2019
Homeowner
Communication was great! Troy always kept me in the loop. He let me know each step of the way. Troy and his team would always be available and made sure I always received everything I needed to know. I highly recommend him!
Aug 9, 2019
Homeowner
Troy was efficient and quick with getting back information and numbers. Easy to talk to and get a hold of.
Dec 10, 2018
Homeowner
I would have to say the best part about working with Randy and the team at Alderus was the efficiency of everything. It was a very quick and easy process to get the loan to purchase our home. Things were very effficient like I said before and that the communication was excellent. I work with Randy's wife and he is my neighbor so we knew we were in good hands from the start. Everyone else at Alderus that we dealt with just reinforced that feeling and the next thing we knew it was all over.
Nov 7, 2018
Homeowner
Alderus communicated constantly, were always available when I had a question or needed something and I never felt for a second like I was out of the loop. Everything was super easy, well explained and everyone was super nice and professional.
Oct 22, 2018
Satisfied Homeowner
Jon Gedde helped my girlfriend and I secure our first home purchase. We are both veterans and had no idea where to start when it came to home buying. He not only answered every single question, but made it a point to keep us informed at every turn. Jon made this process so smooth and easy we couldn't have asked for anyone better.
Oct 19, 2018
NOC Supervisor
The day we met Jon, we were interested in seeing what we needed to do to be qualified to buy a house in our near future. We left that day pre-approved and ecstaticly looking at house listings within our realistic price range, and Jon’s support and commitment to meet our goals. Needless to say, we are the happiest homeowners today and Jon made it possible. We encountered a few roadblocks with the VA during underwriting, and that’s an understatement. Jon and his team made us feel as if we were their only clients throughout the entire process and he went above and beyond all expectations to ensure our home closed. If I could give him 10 stars, I would, so here’s another 5! ⭐️⭐️⭐️⭐️⭐️
Oct 19, 2018
NOC Supervisor
The day we met Jon, we were interested in seeing what we needed to do to be qualified to buy a house in our near future. We left that day pre-approved and ecstaticly looking at house listings within our realistic price range, and Jon’s support and commitment to meet our goals. Needless to say, we are the happiest homeowners today and Jon made it possible. We encountered a few roadblocks with the VA during underwriting, and that’s an understatement. Jon and his team made us feel as if we were their only clients throughout the entire process and he went above and beyond all expectations to ensure our home closed. If I could give him 10 stars, I would, so here’s another 5! ⭐️⭐️⭐️⭐️⭐️
Oct 16, 2018
Agent
Jon is fantastic to work with! The first transaction our team worked with him he dazzled us, and he wasn't even our Lender! He kept everyone updated each step of the way and impressed us so much we started working with him regularly. He is great at thinking out of the box in complicated situations and goes above and beyond for his clients.
Sep 20, 2018
Homeowner
They were very responsive, everyone was super easy to work with and as my case was a challenging one I felt that Jon really went above and beyond to help get this thing done for me. This was something that I really needed to get done and I know if was a difficult loan to get done. Jon and the team worked really hard to make sure we got it through and I couldn't be more appreciative.
Sep 11, 2018
Homeowner
Jon and Tina were excellent with their communication. Actually everyone that I dealt with throughout the process was always very knowledgeable and quick to respond with answers to any questions that I had. Jon and Tina and the rest of the team did a great job on this transaction just like the refi we did several weeks back. It was nice to know that I had competent people making sure there were no issues and if there were they knew how to handle them right away.
Aug 16, 2018
Buyer's agent
It was a very smooth transaction there really wasn't much that I needed to be involved with on that end. As always Jon is super easy to work with and I think one thing that really sticks out is how organized he is. That is a big reason why I think everything can move along so fast yet nothing gets overlooked which isn't always the case with other companies I have had to work with. You guys are great and I love working with Jon.
Jul 19, 2018
Buyer's Agent
I know Jon very well and he hits the mark in every area, key thing is you want to have good communication, let everyone know about stages, when everything would be funded and just kept us in the loop on anything that needed to be known. Jon's good on follow up, I just got back in town this morning and looked in the mail to notice I had gotten a thank you note from Jon and those little things are much appreciated it shows that he really cares.
Jul 18, 2018
Buyer's Agent
Everything was wonderful, hiccups before using Jon and he fixed them all with no problems. I have been using Jon for years and his immediate acknowledge to the client's needs are impeccable, recommend him over anybody else as he is the best in Las Vegas. He is my number 1 lender and I will continue to use him.
Jul 18, 2018
Buyer's Agent
Everything was good buyer and agent were happy. Jon knows what he is doing, he is a nice guy and gets everything done as quickly and efficiently as possible. I love working with Jon and will continue doing business in the future.
May 28, 2018
Home Owner
Everything was great Jon really did an excellent job throughout the transaction. Jon and the team made everything super easy. I started with Wells Fargo and it was a nightmare. Tina was also a big help throughout.
May 1, 2018
Home Owner
I've worked with Rob in the past and he always does a great job of keeping me in the loop and making sure everything is done in a timely manner. I have already sent over some referrals to Rob and certainly will continue to do so.
May 1, 2018
Buyer's Agent
Everything was great. I have worked with Rob for years and he does an excellent job of communicating as did the rest of his team. I never had to worry about anything as I knew he would get the job done.
Apr 16, 2018
Buyer's agent
I think the best part about working with Jon on this one was how accommodating he was. The client had a lot of extra needs and Jon went out of his way to go and meet with him. He just went above and beyond to make sure the customer was happy and felt comfortable.
Apr 5, 2018
Buyer's Agent
Everything was great I can't think of anything that could have made it a better experience. Working with Jon is always awesome as he does a great job keeping me updated on the progress of the loan. I also really like the email updates especially that go out to the listing agent! I will continue to send Jon more business as he does a wonderful job.

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