Sue Hall

Sr. Loan Officer - NMLS#183396 / 1062505 / 1850 American Pacific Mortgage Everett Washington State
As an experienced mortgage advisor for over 20 years I am passionate about my role helping clients achieve their financial goals through home ownership.

I understand that the mortgage process can be confusing, and as my client I pledge that you have all the information you need to make the critical decisions regarding your home financing. I believe that “Knowledge is Power” and all questions are good questions. Communication is one of my best attributes which is very important to an industry that runs 24/7.

My entire career I have worked in the mortgage business, originally starting out as a processor and an underwriter. Now as a mortgage advisor I find it particularly gratifying to work with first-time home buyers and help fulfill their dreams of owning a home. That is why I am also an instructor for the Washington State Homebuyer Education and Down Payment Assistance programs which allow buyers to receive down payments assistance and a homebuyer federal tax credit.
May 12, 2020
Sue was amazing in helping us navigate home buying for the first time! We are so happy we chose her. She even sat on the phone with my husband for 2 hours one evening answering his questions. You want her on your team!
May 6, 2020
I met Sue at a first time home buyer's class and knew that I wanted to work with her. Throughout the entire process, even before we started officially looking for our first home, Sue was there to help guide us through the process. She was helpful, thorough, and kind. When reaching out with a question, she responded to us almost instantaneously. She was patient and walked us through each step, this being our first home. She never made us feel silly or like we were asking too many questions. She was genuinely excited to help us and got us a great deal on our mortgage. I cannot recommend Sue Hall enough. She was a pleasure to work with and I will not doubt choose her for future mortgage needs.
Mar 8, 2020
Sue's 40 + years in the business really shows. Professional, knowledgeable and patient. Sue helps you understand the process from beginning to end with a minimum amount of stress. I always felt confident on what to expect and what comes next. She is a tireless advocate, always with her customers best interests in mind. Thanks Sue!
Jan 13, 2020
Plant Manager
It was our first time purchasing a home and Sue was very helpful during the entire process. It was a pleasure working with her and will certainly recommend her.
Nov 28, 2019
As a first time homebuyer, I couldn't recommend a better loan officer than Sue. After my wife Shaynon and I met her in a home buyer's class, they both made the process so smooth, seamless and easy? Couldn't ask for a better experience in one of the largest purchases we've ever made in our lives. And all said and done, that's what you want -- smooth, seamless, and easy. Thanks!
Aug 23, 2019
Managing Broker
Sue has done 3 mortgages for me and I would not have anyone else for a Lender! She does everything she can to make the experience as seamless as possible and to ensure closing happens on time. Which isn't always within her power, but she certainly pushes to make it happen!
Aug 11, 2019
Sue Hall is amazing...we just completed a refi of the home we bought last year with Sue and as always she makes the process so simple and easy! Could not recommend her more!
Jun 13, 2019
Very friendly, knowledgeable and thorough communication!
May 17, 2019
Hardware Program Manager
Sue has been wonderful in helping me not just with my initial home purchase 3 years ago, but with my recent refinance as well. I highly recommend her and her team.
May 15, 2019
It was so fortunate to have Sue as my lender. This was the first mortgage I've ever had. You have been efficient and nice to interact with in every situation from providing the initial pre-approval information to closing and was patient with me. I enjoyed working with Sue and I hope to work with her again for future business. Thank you very much!
Apr 7, 2019
Great service nice company to work with.
Mar 15, 2019
First-Time Homeowner
Sue did an excellent job explaining each step of the process, and consistently responded quickly to messages. I felt confident that I was in good hands with Sue, and will definitely recommend her to friends and family looking to buy homes in the area.
Jan 17, 2019
Sue Hall is the absolute best! Not only is she great at what she does, she cares about her clients and that really shows. I have the utmost confidence and trust in her. I am a customer for life!
Sep 26, 2018
First Time Homebuyer

Sue has been working with my family for over 20 years now so when I was ready to purchase my first home, I knew where to turn! Sue is extremely knowledgeable; she guided me through each step of the process and was sure to answer all my questions along the way. Sue was extremely responsive and thorough, helped me assess different scenarios to find the best fit for my needs, and helped get everything in order for a smooth closing. Sue is wonderful and I highly recommend her for your mortgage needs!

Sep 19, 2018
We first met Sue at her first time home buyers class which was very informative amd reasuring that their is programs to help achieve your first time buying needs,Sue and her team made buying our first home possible and so much easier then we thought it ever would of been. She answered our calls, texts, and emails any time we had a question even while hosting a party. If definitely use Sue and her resources again in purchasing a home.
May 11, 2018
I was a first time home buyer, and had zero to no knowledge about home buying. Luckily I had Sue Hall and Betty Swain(My managing brooker) work with me throughout the whole process . Any questions I had they would answer right away. My overall experience went as smoothly as possible. I highly recommend Sue Hall and Betty Swain, I can't thank them enough.
Feb 13, 2018
Sue Hall assisted us with our first time loan. We couldn't have asked for anyone better to work with. She was very knowledgeable and always willing to help answer any questions we had, not to mention she usually responded within an hour if not sooner. We couldn't recommend Sue enough.
Jun 15, 2017
Sue and her team did a wonderful job guiding us through the whole loan process. We felt very comfortable knowing Sue had or best interests in mind. Sue and Betty Swain (our realtor) worked together effortlessly to make owning a home a reality for us.
Apr 9, 2017
New Homeowner
Sue did an awesome job getting us approve for a mortgage. She was very thorough, timely and so nice. I would recommend her to any person looking to get a mortgage.
Feb 8, 2017
Quality Lead
Sue Hall helped me secure financing for my first home purchase. She is extremely dedicated to helping her clients and is always available for any questions. I can't express how grateful I am to have had a mortgage advisor of her caliber while going through this process. I will never be able to thank her enough for helping me change my life for the better!
Jan 20, 2016
Sue, and her crew are very effecient. We had a few issues pop up on our buyers end, home inspections, and other unforseen things happening during our home buying process. The one thing we didn't have to worry about was our financing. We sent all information promptly to Sue when requested, and when we were told we were all good to to we knew we were. Thank you Sue, and your whole team for making our dream a reality!
Dec 9, 2015
Wife and Mommy of 2 little boys
here are not enough words to describe how sue hall has changed our lives. Before meeting sue we thought, like so many of our friends, that owning our piece of the American dream would never happen. And then we met sue. Sue has given my husband and I the dream we always wanted. The process of buying our first house we were told would be painful and stressful. What we experienced instead was peace and joy. The process was so easy and painless we kept pinching ourselves as if we were dreaming. And that is all because of sue hall. Thank you so much sue, we are forever grateful.