Lisa Steffan

Sr. Mortgage Consultant - NMLS# 87746 American Pacific Mortgage Everett Washington State
Buying a home may be one of the biggest investments you will make, and will require many decisions along the way. I understand this and by carefully listening to your financial goals, I am committed to finding the ideal mortgage program for you. One of my greatest joys is to help prepare my clients for the home buying process whether they are ready to buy now, building credit or saving for the down payment.

As a Mortgage Professional since 2005, I have seen many changes and developed an extensive knowledge of the mortgage industry. My business has organically grown through referrals by offering great communication, thorough explanations and always looking out for what is best for my clients.

Dedication and tenacity are the cornerstones of my business ethic. My core values of exceptional customer service, honesty and integrity have made working with American Pacific Mortgage the perfect partnership for me. Following these core values, I have been voted a Seattle Magazine Five Star Professional winner 2 years running. This prestigious award comes from the testimonials from my clients and only the top 6% of mortgage professionals in this industry are awarded this. I am also a 3 time “Outstanding Loan Originator” nominee for Washington State Mortgage Professionals.

Equal Housing Opportunity
NMLS# 1062505/1850
Dec 11, 2020
Working with Lisa and her team to refinance our home. Lisa and her team were helpful and knowledgeable. They had great communication with us throughout the entire process. They contacted while in the waiting period to let us know they didn't forget about us. Thanks to all help.

Martin O.
Nov 20, 2020
I have been in the real estate arena for 30 years. I have worked with numerous/various types of lenders, loan officers, credit unions, banks, etc. LISA IS MY ALL TIME FAVORITE!!!

On the surface, my loan request was kind of simple. However, prior to working with Lisa, I encountered frustration working with other lenders, due to some nuances and complexities of my income. Lisa tackled all my challenges, and was able to facilitate for me an FHA refinace/cash-out of my primary residence. I am SO GRATEFUL for Lisa!!!

Her professionalism is perfect. Her friendliness and courteous demeanor is perfect. Her knowledge of loans and refinancing and FHA guideline is perfect.

Lisa and her assistant Adrianne -- assisted me and guided me with all the necessary documentation throughout the entire process from A to Z. Lisa and/or Adrianne always kept me in the loop, always updated me on the progress and status.

Ultimately, because of Lisa's knowledge, dedication to excellence, and execution and delivery of everything necessary, I was able to refinance and cash out for exactly the terms and financial goals I was striving for.

Thank YOU Lisa Steffan, thank you!

- Sincerely, Jerry
Aug 8, 2020
Homeowner, Veteran
We first worked with Lisa and her team when purchasing our home and a second time with a refinance.

Lisa is a complete pro. Extremely knowledgeable, organized, efficient, fast, very friendly, and so thorough. She makes the entire process painless.

These days so many businesses lack the simple art of communication. Lisa has it perfected. You'll get constant updates and she'll keep you informed every step of the way.

If you're looking for a 5-star experience, Lisa is the way to go!
Apr 15, 2020
Retired Air Force Officer and School Teacher
Any former military (VA mortgage holder) receives barrages of solicitations almost daily; Lisa Steffan and her associates has always been able to cut through the garbage and identify the best options for me. She is true to her word and is 100% dependable.
Feb 27, 2020
Administrative Manager
Lisa and her team were attentive, informative, and a enormous help with my refinance. She always had time for my questions and helped to explain things I had no idea about. I would 100% recommend her!
Jan 30, 2020
Lisa and her team help us buy our 1st home she did a great job at explaining everything, everything was very professional and well thought out. She helped us find the best loan for our budget. I would highly recommend her to anyone wanting to buy or refinance a home. Good job Lisa keep up the good work!
Aug 23, 2016
Real Estate Broker
I recently referred a client to Lisa to explore lending options for the purchase of a new home. She quickly had him approved and we began looking for a house to replace their condominium. In a very short amount of time we had a cash buyer for the condo, an accepted offer on their dream home and I handed Lisa a VERY ambitious closing timeline. Without skipping a beat Lisa made magic happen and in the 30 minutes between the moving van rolling away from the condo and arriving at the new house, the loan funded and I was able to hand over the keys to my client. Lisa is the best!
Aug 17, 2016
Realtor with RE/MAX Northwest
Its been a pleasure working with Lisa. She is highly knowledgeable in all aspects of the lending process. Lisa easy to reach when you need her and is always willing to take the time to go over the lending process with clients. I highly recommend her and her team!
Jul 19, 2016
Thank you for your help with the Perry transaction. I will refer clients to you when possible.
Feb 5, 2016
Real Estate Broker
Lisa and her team did an excellent job with a USDA loan and closed early. She was extremely helpful and knowledgeable and most of all available when we needed her most. I would recommend Lisa Steffan and her team again!
Jan 13, 2016
Robert and I would like to thank you for such an amazing job in helping us to refinance our home. When we came to you we had a very tight timeframe. You expedited the process to meet our deadline and your communication was stellar! We received the best rates, the best service and the best end result possible. I highly recommend you to anyone in need of a kind, communicative and efficient mortgage lender. Many many thanks!