Dec 1, 2020
Jose Villalva
★
★
★
★
★
When I was first recommended to Carter, I didn't know what to expect. I was a little hesitant. This feeling may be due to a previous experience with a loan officer (at a bank) a few years back. However, I called and spoke to Carter and from the very first conversation we had, he made me feel at ease, answered all my questions, gave me advice, and assured me he would keep me up to date with each step of the way of the loan process. Sure enough, he did. He truly exceeded my expectations.
Carter and his team (Grant) were exceptional every step of the way. At each stage, I was informed as to what to expect, the options I had, and general time frames of the stage we were in. Everything went as planned and before I knew it, my loan was finalized and I couldn't have had an easier process. For anyone out there who is hesitant to give Carter (and his team) a chance, I would advise you to do yourself a favor and give him a try. You won't regret it!