Mercedes Vickers

Agent Berkshire Hathaway HomeServices York Simpson Underwood Realty - Chapel Hill
Sep 30, 2019
Nursing Student
Mercedes worked with my family for about a year before we bought a house.This was my first home buying experience and my husbands third. She was patient with us considering our needs changed and grew as we looked into purchasing a home. She was flexible with times to show us the homes we were interested in. She set up an email the we recieved of properties that were within range and didn't try to sell us on the top of our price range. If we had a question she didn't try to lie about anything she found the answer and contacted us via email and text. Over all, I had a great experience!
Sep 26, 2018
Mercedes was ABSOLUTELY AMAZING. I was a first time home buyer and she was incredibly knowledgable, communicative and helpful throughout the process. She has great recommendations, a good understanding of the market and was just simply nice to work with.
I would highly recommend her and appreciate all of her hard work!!
Aug 27, 2018
Mercedes is kind and very generous with her time and resources. She exceeded all my hopes for a realtor, and all while being pregnant at the time! I unexpectedly had to leave the state, and she took the initiative and graciously offered to take on all my responsibilities when closing the house - this included going to multiple walk throughs, becoming my legal power of attorney, and driving hours to sign for me on closing day. She is seriously the best around, I hope to use her help again and would recommend her to everyone!
Apr 16, 2018
It was such a pleasure to work with Mercedes - she is incredibly knowledgable, understands what her clients are looking for, is ready to move quickly when needed but never ever made us feel like we should rush the process! She is fun to talk to, easy to engage with, and full of great ideas for small and big improvements to make the house your dream home. I highly recommend Mercedes if you're ready to start the home buying process!
Feb 20, 2018
Strategic Global Sourcing Manager
Mercedes was amazing. She was incredibly helpful and thorough threw out the whole process. What I liked the most about Mercedes is she got things done with such vigor. She was a real go getter in helping us accomplish our goals with house buying. We were so lucky to land with Mercedes and I would give her my fullest endorsement.

Ryan Mitchell
Jan 1, 2018
Management Consultant
Mercedes was an excellent agent to work with. She worked alongside me to determine a neighborhood within by budget and within the criteria that I had prioritized. My criteria was very broad at the beginning of the search & she helped me determine exactly what it was I needed/wanted. She has a great knowledge of the local market and neighborhoods. I'd highly recommend her.
Oct 17, 2017
Quality Assurance Associate
Throughout the entire home buying process, from searching to closing on our first home, Mercedes provided guidance that was priceless. Mercedes scheduled viewings within 24 hours for they many properties we wanted to view. Once we found our dream home, she informed and advised every step of the way, always looking out for our best interests. We are closing on our first home tomorrow and couldn't be happier! I would recommend Mercedes to anyone is who is looking to buy or sell a property!
Sep 5, 2017
Chief Research Officer
From start to finish, Mercedes is the ultimate professional. She understood our preferences, researched homes in advance to optimize our time viewing homes together, advised us which properties were likely to disappoint and which homes were on target. Purchasing a home from out of state has its challenges, and Mercedes was patient as she guided us through the processes and laws of North Carolina (very different from the state in which we live now), and negotiated fiercely on our behalf in reducing the sales price and inducing the owner to fix issues that surfaced in the Home Inspection Report. I cannot recommend her enough for all the "extras" she did for us, and only wished she were licensed in our current state so that she could handle the sale of our present home when we are ready to retire. Bottom-line: Mercedes made a stressful process (who wants to part with hundreds of thousands of dollars these days?) streamlined, and always with a sense of humor, pragmatism, and keen business acumen.
May 24, 2017
Retired Dean and Professor, School of Education. NCCU
When I was ready to sell an investment property, I contacted Mercedes Vickers who was recommended my financial advisor. We arranged an appointment and she met with me in my home. She was very prepared for this visit and listened intently to me as I explained what I wanted to do. After asking some specific questions she explained thoroughly the process of listing and selling a house. She explained her responsibilities, the buyer’s responsibilities, and mine, as the seller. She was very organized and quite informed. After carefully taking all of my concerns into consideration and doing the things she needed to do, she listed the house. She was honest about what I needed to do to make the house more attractive to investors. The day after listing, I received an offer to buy the house. I believe one of the reasons that this property sold so quickly was because she marketed it to investors. I found her to be highly attentive throughout the process keeping me informed until the closing. What impressed me was the way Ms. Vickers treated me. She treated me as if I was her only client. She put a lot of energy into selling the house even though it was rental property and the selling price was low. She is highly personable with an engaging personality. I would list with her again and recommend her to anyone who is trying to sell or buy a house.